General Motors has released a Customer Satisfaction Program for select units of the 2023 BrightDrop Zevo 600, as some were built without the passenger seat they were supposed to be equipped with.
Certain examples of the 2023 BrightDrop Zevo 600 may have a condition where the passenger-side jump seat was never installed from the factory. To remedy this, certified GM technicians are to inspect affected vehicles and installed the seat as deemed necessary. Notably, there are 57 parts involved in this Customer Satisfaction Program, and it should take certified techs a little less than four hours to properly install the passenger-side seat.
It’s worth noting that General Motors stated that there are approximately 300 units affected in the United States.
In other BrightDrop Zevo 600 quality-related developments, the all-electric delivery van was recently recalled due to an issue with deployment of the airbag. Interestingly, some vehicles equipped with the optional passenger-side jump seat may have a condition where the incorrect passenger-side upper B-pillar trim panel was installed, which than had the potential to interfere with the proper deployment of the right-side roof rail airbag.
As a reminder, the BrightDrop Zevo 600 is motivated by Ultium battery and Ultium Drive motor technologies, which produce 300 horsepower and 390 pound-feet of torque. More specially, the BrightDrop Zevo 600 offers 120 kW DC fast charging or AC Level 2 11.5 kW charging capabilities, along with a peak recharging rate of 160 miles per hour.
Speaking of charging, the Zevo 600 can travel up to 250 miles on a full charge, and offers 600 cubic feet of cargo space. Standard safety features include Front and Rear Park Assist, Automatic Emergency Braking, Forward Collision Alert, Following Distance Indicator, Front Pedestrian Braking, and more.
Production of the Zevo 600 kicked off in December 2022 at the GM CAMI plant in Canada. Of course, the facility underwent a massive retooling effort, which saw the installation of new equipment in just seven months. In fact, the Zevo 600 itself boasted an accelerated developmental timeline, which lasted just 20 months.