General Motors has announced that it has issued a stop-sale on the Chevy Blazer EV in order to develop a fix for software glitches.
Following this decision, GM Authority reached out for an explanation, to which a spokesperson explained that a select few Blazer EV customers have been experiencing software quality-related issues. Due to this, the Detroit-based automaker felt it necessary to voluntarily pause sales of the all-electric crossover as it works on developing a fix to these software-related concerns. Moving forward, owners will be contacted with further information on how to schedule their software update, once it’s been released.
“We’re aware that a limited number of customers have experienced software-related quality issues with their Blazer EV,” Chevy Vice President Scott Bell stated in a prepared statement. “Customer satisfaction is our priority and as such, we will take a brief pause on new deliveries.”
It’s worth noting that these software quality issues are not safety related, nor related to the Ultium platform or Google built-in operating system. In addition, General Motors has not released a timeline on when sales of the all-electric crossover are expected to resume.
As a reminder, the Blazer EV rides on the GM BEV3 platform – which it shares with the Chevy Equinox EV and Cadillac Lyriq, among others – and is motivated by GM Ultium Drive motor and GM Ultium battery technologies.
Production of the 2024 model kicked off in June 2023 at the GM Ramos Arizpe plant in Mexico. Looking forward, the 2025 Blazer EV is currently scheduled to commence production at the same facility in June 2024. Notably, the facility was pumping out 65 units of the electric crossover every hour as of July 2023.
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Comments
Selling an EV with software glitches is like Dairy Queen selling bad ice cream. Without software, the car won’t work and people won’t buy.
This is old news. Why is GM Authority so far behind?
Hoping no one would notice? When it has been reported all over the place already? I mean, even Motor Trend posted it, right after naming the Blazer EV their “SUV Of The YEAR!” lol
It’s ALL OVER the media now that this thing is a disaster. Blame it on Edmunds, that bought an early example and has had dozens of issues with it. Detroit Free Press says it could kill GMs reputation. That’s what you get when you rush a not-yet-baked product out the door.
They’d best not release the Equinox EV with problems like this. And take back all of the ones that have already escaped the nest.
I will ask again…..who will be held responsible at GM for this colossal failure with their BEV launches?
Talk about going from an early head start from all the Legacy Automakers to becoming a punchline for BEV production.
What an embarrassment this has become for GM. I knew it was going to be hard for Legacy Automakers to pivot to BEV’s quickly enough but I didn’t for one minute think it would get as bad as GM workers producing Battery pouches by hand.
I am never one for someone to lose their job but at bare minimum someone needs to explain to GM fans, reservation holders, current customers, and shareholders as to what is happening and what is the Game plan to figuring it out and quickly.
Three words: Mary Barra.
The only non- LEGACY automaker to produce EVs in any real volume is Tesla, and they’ve had plenty of worse issues (and still are). Tesla is a cult brand, seen only as a golden child by T$LA longs and elon worshipers, who refuse to acknowledge the many issues they’ve faced.
It is the market that is refusing to pivot to EVs as quickly as you’d like, apparently, so sorry about that (lol). But, automakers are in the business of making money, and they can’t make all their money off CAFE credits and subscription services like T$LA.
@Fire everyone!
You obviously have not been paying attention to a small Company called BYD. How did they figure out how to go from ICE to dominating the in the BEV segment but GM cannot even produce 5K EV’s a month.
BYD is on pace to overtake the likes of VW, Ford, Toyota, and GM.
Personally, I am a GM fan and want them to dominate so they need to figure this out and do so ASAP.
It is not the marketpalce meaning consumers are refusing to pivot, it is the Legacy automakers have no clue how to mass produce them and have insanely high prices on the one sthat they offer. Why would anyone besides say a die hard GM fan chose say a Blazer EV instead of the Tesla Model Y
It isn’t that customers do not want EV’s, it is that very few good options are available. Almost 1.5 Million customers chose a BEV in 2023 in the USA and think of the lack of options we had as consumers.
Plenty are on waiting lists for GM’s BEV’s…..how is that going for GM that cannot even produce batteries?
I am done making excuses for them. Find people that will get it done
The Tesla Model Y interior and exterior design is horrible. I’m not even a huge GM fan but I’ll take a Blazer EV any day over that. And that’s not even bringing Elon and his madness into it.
The exterior I love, the interior I would like if the quality was up there. Still, Tesla provides the value that this car does not provide. Tesla doesn’t play around with one thousand options and combinations to confuse the consumer and rack up the price. Why would GM sell a FWD and RWD variants in an electric car, and make the RWD more expensive? Just because they are in over their heads in terms of costs and strategy. Why would GM make an EV AWD car, front wheel drive biased? No frunk. Again why? To top it all, the price…. Wtf? Is Mary Barra high? Again, she is in over her head. I could get a top of the line Ford Mach-E for the price of the midrange Blazer if I dislike l the Tesla and Musk that much. But I would get the Tesla only for the fact that I don’t have to see a dealer salesman’s punchable face trying to scam me.
Considering that the average new vehicle uses between 100M and 200M lines of computer software code and has about 5 miles of wire, I’m surprised things don’t glitch more often.
Did you subtract out for the wireless ultium battery system?
Wait, I thought they stopped shipping the cars with Android Auto and CarPlay because it was a source of “instability” in the car, according to a GM executive. Lol, what a bunch of crap and now it has come to bite them in the ass. Like I said, this car is too little, too late, too expensive, too underpowered.