General Motors has released a new service update for the 2023 Chevy Colorado to address an issue concerning inoperative modules following an over-the-air software update. Left unaddressed, the issue could drain the vehicle battery. The 2023 Chevy Colorado has faced additional battery drain issues in the past, as covered by GM Authority.
The new service update for the 2023 Chevy Colorado is tagged with service update number N232425820, and was released this month. The update only applies to 2023 model-year vehicles.
The latest over-the-air software update for the 2023 Chevy Colorado may render several components inoperative. Modules may get stuck in boot mode or may not properly communicate with vehicle systems. This issue could lead to a battery drain, which may make it impossible to start the vehicle.
In order to address this issue, GM is instructing dealers to reprogram the module or modules stuck in boot mode / not communicating. These could include the front view camera, video processing module, body control module, and transmission control module. The labor time required to reprogram these modules varies based on the vehicle spec.
This isn’t the first time in which units of the 2023 Chevy Colorado have faced a battery drain issue. GM Authority initially reported on the battery drain issue last July, and again in September. GM released a fix for the issue in December.
As a reminder, the 2023 Chevy Colorado is the first model year for the nameplate’s latest third generation. The pickup is equipped with the GM Global B electronic architecture, with three engine options on the table, including the Turbo 2.7L I4 L2R gasoline engine, the Turbo Plus 2.7L I4 L3B gasoline engine (deleted for the 2024 model year), and the Turbo High Output 2.7L I4 L3B gasoline engine (later renamed as TurboMax for the 2024 model year).
The 31XX-2 platform provides the underpinnings, while production takes place at the GM Wentzville plant in Missouri.
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Comments
Every time I come to this page I see a new fix for these trucks! they killed it with styling but seem to have so many glitches
Your “essential tremors”, pop-ups laden website performs as effectively as the software in your pick-ups.
GM still refuses to acknowledge the roof denting issues with the 2023 models. I am 76 years old and have no plans to hand wash my truck for the rest of my life. I talked with the dealer yesterday and GM says they know of no such issue. Trucks with a sunroof have no such issues maybe that is what they meant to say. I wonder what the structural difference is???? Come on GM get it together!!!!!
Yea this why I never buy sunroof .
Took them 8m to get fixed im guessing 24s are all up to code for now .
Software updates are a crock of sh!t, had the software update for the def level popping up that level was low even though it was full on my 2021 2500HD, luckily under warranty, and all it did was waste most of my day at 60 miles of drive time. The software update was done per service bulletin. Why do you need software for fluid level anyway?
So you can tell fluid levels. Pretty important to know .
The hardest part is getting GM to admit there is a problem at all with OTA Over The Air software updates.
My 2021 Chevy Corvette with less than two years and 14,000 miles had the battery destroyed by an update.
It did not just drain, it could not be charged again and had to be replaced, by me, for $200 (parts only).
GM and Corvette Concierge and Dealer Service all said that they would be glad to have replaced it, if I could take the
several days off work to get the car to them and let them see it. Meanwhile, it was Saturday night, and I was out on a date…
did not really have time to fit in their schedule.
Do software updates work, yes, but not by GM, they need true software engineers to plan, and test.
I now do not allow software updates on my 2021 Corvette.
My 2021 Colorado does the same thing!! I’ve had it updated for $150
For decades there have been ways to monitor fluid levels without software.
I left out that the software update DID NOT fix the problem but now it not only shows low def levels but will show it being completely full when in fact it is at 3/4 full.
Old man, “If I want to know my fluid levels I’ll lift the hood.”
Snowflake, “What if you pinch your texting finger …?”
you do realize other manufacturers are having the same issues. Number one complaint from all manufacturers is the infotainment system and updates. Other issues are getting parts, still hard to get some parts.
So that is a defense? Other companies are making junk so it’s ok for GM also?
They’ve already spent well over $25,000 on me – first with dead 12 volt battery then a propulsion battery replacement, then 2 consultants from Detroit and over a month of nice free loaners waiting for all modules to be reprogrammed and long range radar for super cruise realigned on my Caddy Lyriq.
They simply cannot go on spending what they did on me, on every single customer and stay in business.
They can if they keep raising the purchase prices.
I long for the good old days when you could get a truck with none of this electronic B.S. , a bench seat and a three on the tree.