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Chevy Ranks Low In Consumer Reports 2024 Reliability Report

GM’s highly popular Chevy brand received a below average reliability rating in terms of global automobiles, according to Consumer Reports, though it ranked slightly higher than the typical U.S. automaker, as did several of its leading models.

The CR study ranks Chevy as 20th out of the thirty automakers on the list, which gives annual reliability rankings for 2024’s vehicle market and was published in the last week of November.

On a reliability scale of 1 to 100 used for the study, Chevy registered 43. This places it below both Asian car companies, which average a reliability score of 63, and European automakers, which have a typical rating of 46 in the study. However, the Bow Tie was somewhat above average compared to other American brands, which only rated 39 overall for dependability.

Zeroing in on individual Chevy nameplates, the Chevy Equinox ranked well above its parent brand, coming in with a score of 56. This puts it on a part with the lower-ranking Asian brands such as Hyundai. Meanwhile, other fairly reliable models included the Silverado HD 2500 at 51 points, the Chevy Trailblazer with 50 points, the Chevy Corvette at 43 points, and the Chevy Silverado HD 3500 with 42 points.

However, while these models performed well, another group of Chevy nameplates registered below the 39 average reliability of the American auto market. These ranged from the Chevy Blazer with a 33 reliability score to the lowest scoring model – 27 points for the Chevy Suburban. The Chevy Colorado, Tahoe, and Silverado 1500 fell between the two.

Front three quarters view of the Chevy Equinox.

The Bow Tie’s high sales of trucks and SUVs contributed to its lower score, since these two vehicle configurations are less reliable. Average reliability ratings for pickups, minivans, and SUVs were 41, 45, and 50 respectively across all brands. Ironically, the much less popular sedans are more reliable, averaging 57 points – a fact senior CR director Jake Fisher says is because they “often have less of the latest technology and features that can cause problems before the bugs are worked out.”

The study found hybrids are the most reliable vehicles. These vehicles have 26 percent less issues than the baseline ICE vehicle. EVs and PHEVs (plug-in hybrids) were riddled with problems compared to gasoline or diesel models. Compared to ICE variants, electric vehicles have 79 percent more issues and PHEVs have a whopping 146 percent greater number of faults.

Rear three quarters view of the Corvette E-Ray.

20 potential trouble areas were rated for each vehicle to derive a final reliability score. More weight was given to major problems such as failures in the engine, transmission, or safety systems than to minor gaffes such as squeaks, rattles, or glitches in sound systems.

The study interviewed owners about problems they encountered during the past 12 months while driving their vehicle, with 2020 through 2023 models used along with a few “early” 2024 vehicles. The data used feedback from over 330,000 vehicles to obtain its results.

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Comments

  1. Consumer Reports ranks low in popularity polls.

    Reply
    1. Could you share the source of the “popularity polls”?

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  2. Is anyone surprised? Not me. CR seldom if ever has anything good to say about US brands. But I rank CR low because the paper they use isn’t good for wiping my butt. Too scratchy.

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  3. LOL, nobody puts any stock in what CR says, total dog squeeze!

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  4. Gotta love the expected deniers above. CR rocks.

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  5. I trust what CR has to say. The US has had reliability issues for years, we don’t make great cars guys :/

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    1. CR did eventually admit that the Toyota Tacoma and new Tundra were u reliable junk, so they deserve at least partial credit. They rated the 3rd gen Tacoma least reliable midsize truck for 2 or 3 years in a row due to junk differentials, terrible automatic transmission behavior, brake module issues, engine stalling issues, engine failures, etc. The new Tundra has been so bad even Toyota fans are complaining. Especially with a large number of 2022 Tundras with blown engines. My neighbor had his engine fail a few months ago.

      Reply
  6. Americans make the best cars don’t be foolish
    I have had jap cars and GM cars all about the same except American cars are built with better grade steel as all those Foriegn cars buy low grade metal from us.
    It’s preference all of my GM cars got the same wear and tear as did my Foriegn

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    1. Toyota truck frames are garbage. The only manufacturer that (knowingly) sold awful rust rotting frames for years and lost a $3.6 billion lawsuit for it. Toyota trucks and suv’s had rusr perforated frames in under 5 years and tried to hide it by telling dealers to cover the dangerous rot with undercoating spray. Honda’s Ridgeline was pretty famous for the structural body developing serious rust issues. Nissan has always been a rust-prone brand. We owned many Nissan hardcopy pickups and Pathfinders and rust was what kills them prematurely. We had to scrap a 91 pathfinder that became structurally unsafe even though the engine and transmission were still great.

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    2. Waine from Canada 🇨🇦. Had a 2010 Terrain 4 13 years built in Engersole. Ontario. Canada 🇨🇦. Never had a problem with it 150.000. Traded it for a 2023. Blazer RS. Built in mexico. Already having problems with it after only 3,3oo. Klms.. Electric defrost . Clunking trans. Paint two different tones on the front. Vibrates. Noicey. . Tires always deflating. Just doent feel solid or feel right . ? NEED TO BRING IT BACK TO CANADA. BEST BUILDS EVER. ANY WHERE ..PERIOD. CHEERS N BLESSINGS ….MERRY CHRISTMAS

      Reply
  7. I ran a large fleet for a corporation that included Ford, GM and Chrysler vehicles exclusively. Needless to say I own a Honda.

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    1. Modern Honda is a hollow shell of its past, which peaked in the late 90’s. The Civics in the mid-2000’s were awful. Terrible paint, brakes that only last 25k miles, engine blocks developing cracks, bad valves leading to low compression, etc. And modern Hondas with that junk Eath Dreams engine? A joke. New Honda owners got a wakeup call when everyone’s engine crankcase was filling up with gasoline to the point that the engines were hydrolocking. Diluting the oil to that degree had to be severely bad for the bearings. What did Honda do in response? I structural their dealers to drain the oily gas from the engine, refill with new oil, give it back to customer. They tried to claim the engine would be fine after running with oily gas for lubrication.

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      1. Wow they tried to tell customers that a crankcase full of gasoline didn’t cause premature wear? Talk about a bunch of rats. Our 2nd oldest bought a brand new 2009 Civic after graduating college. It was a pile of junk after a couple years. Bad cleae coat and paint, super cheap factory brake rotors/pads/caliper, burned oil from day 1 and dealer told her it was normal according to Honda corporate. She got rid of it once word started going around that the engine blocks were cracking. Amazes me that so many people think Honda is this great brand that doesn’t have major problems with vehicles and their quality is up on a pedestal. Companies like Honda, Subaru and Toyita are living on a reputation they earned n the 80’s and 90’s but don’t deserve today.

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    2. I would avoid anything made in the U.S. too

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  8. The suburban was one of the least reliable?!! It’s on every “most likely to reach 200K or 300K list. That data seems off. I’m assuming it’s because they get the info from subscribers, which most American car owners saw through the bias and unsubscribed decades ago.
    I have had mostly American cars and they all have had little crap like switches and stuff fail. It doesn’t affect drivability and they were cheap, but that would score against it I suppose.
    Powertrains (most anyway) have lasted as long as the Japanese vehicles I’ve had. Just my experience.

    Reply
    1. They’ll go 200,000 or 300,000 miles if you do two or three transmission and/or engine swaps.

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  9. There is no reason why Honda and Toyota build a better vehicles. America has improved through the years with technology, however we should surpass the foreign vehicles making our vehicle reliable and durable. I must say I think the C5,6,7Corvette were built very well. “The True American Sport Car”

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    1. Toyota and Honda don’t. Toyota changed their warranty to weasel out of having to repair their engines with severe oil consumption. They now insist that it’s normal to burn 1 quart of oil every 1,200 miles. Burning 4 or 5 quarts of oil between changes is “normal” according to Toyota. Their 3.5 V6 in the 3rd gen Tacoma is starting to blow up at around 100k miles, no explanation for why. Not modified or tuned. Not pushed beyond limits. The 3rd gen Tacoma was a quality failure anyways. Howling diffs, terrible automatic transmission tuning, engines stalling out, high pressure fuel pumps failing by 40k miles, brake module electrical gremlins, etc. So many problems it was rated least reliable midsize truck by CR for 2 or 3 years in a row. The new Tundra has had terribly quality issues. Sure are a lot of 2022 Tundras with blown engines on YouTube lately… The new Rav4 had transmission issues in the first few years of the new model. The Camry’s 8-speed had transmission failures for the first few years. Torque converter clutches failing and destroying the rest of the trans. In 2016 Toyota settled a $3.6 billion lawsuit for knowingly selling trucks and suv’s with frames that they knew had severe rust rot issues — one plaintiff had a 3 or 4 year old Tacoma that had engine mounts rot right off the frame. Many had leaf spring mounts rot severely and break off the frame. Toyota tried to v L ame Dana but during the trial it became clear that Toyota was just as responsible.

      Reply
  10. I recently picked up my 2024 Silverado HD. Zero issues; the new plethora of electronic features takes a steeper learning curve. Maybe there should be a separate satisfaction category for the salespeople. The truck rates an 80 from me, the salesman gets the remaining 20%.

    Reply
    1. I do not endorse or denie the report but its too early to judge about your Silverado!
      In the pranteses I am a chevy driver. 😀

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  11. This is complete propaganda. And right off the bat you can tell when they rank hybrid and electric vehicles high, when literally one of the most reliable bulletproof vehicles on the road is the Suburban and they rank it low. Hmm, high fuel economy, ranks high. Targets against the so-called green movement, they all rank low. What a total coincidence. Consumer reports has always been bias in favor of the Asian market vehicles. I’m sure that has nothing to do with the funding kickbacks they get from China and Japan automakers. Just like I’m sure that the high rankings of overpriced and unsustainable lithium battery electric vehicles being pushed by governments is also is just a coincidence. Take these rankings with a grain of salt. I’m in the industry, and I can tell you right now there are a lot more problematic issues going on with Asian vehicles and EVs than there are domestic and European V6 & V8 SUVs and trucks. But telling consumers that would go against the so-called all electric future plan, wouldn’t it?

    Reply
    1. Consumer Reports should just change its name to Japanese Reports. They clearly have a love affair with the underpowered, under performing, non appealing designs of our “Japanese Friends”
      But for your Entertainment pleasure, check out the following.
      1. Google ‘Broken Toyota Tacoma Frames’ recall
      2. The deadly ‘Takata Exploding Air Bag” recall.
      3. Toyota ‘Accelerator Pedal Recall’
      4. Subarus excessive oil consumption
      5. Subarus head gasket recall
      6. How about the Kia Boys
      7. Or the multiple Asian speedometer tampering settlements. Better Mileage is just a speedometer adjustment away! And your warranty runs out faster!
      All quietly taken care of behind the backs of Consumers Reports out of the public eye!

      Reply
  12. This is no surprise. GM has been building poor quality products for decades. My 2007 HHR was a complete pile of garbage the day it turned five. Door handles falling off, shift knobs falling off, radio speakers never really worked. Clutch went out just under 100,000 miles. I’ve driven GM cars all my life and they are not as good as the Japanese brands. TCM is a real thing -look it up.

    Reply
    1. Maybe you are driving a Salvaged GM 😊

      Reply

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