GM’s highly popular Chevy brand received a below average reliability rating in terms of global automobiles, according to Consumer Reports, though it ranked slightly higher than the typical U.S. automaker, as did several of its leading models.
The CR study ranks Chevy as 20th out of the thirty automakers on the list, which gives annual reliability rankings for 2024’s vehicle market and was published in the last week of November.
On a reliability scale of 1 to 100 used for the study, Chevy registered 43. This places it below both Asian car companies, which average a reliability score of 63, and European automakers, which have a typical rating of 46 in the study. However, the Bow Tie was somewhat above average compared to other American brands, which only rated 39 overall for dependability.
Zeroing in on individual Chevy nameplates, the Chevy Equinox ranked well above its parent brand, coming in with a score of 56. This puts it on a part with the lower-ranking Asian brands such as Hyundai. Meanwhile, other fairly reliable models included the Silverado HD 2500 at 51 points, the Chevy Trailblazer with 50 points, the Chevy Corvette at 43 points, and the Chevy Silverado HD 3500 with 42 points.
However, while these models performed well, another group of Chevy nameplates registered below the 39 average reliability of the American auto market. These ranged from the Chevy Blazer with a 33 reliability score to the lowest scoring model – 27 points for the Chevy Suburban. The Chevy Colorado, Tahoe, and Silverado 1500 fell between the two.
The Bow Tie’s high sales of trucks and SUVs contributed to its lower score, since these two vehicle configurations are less reliable. Average reliability ratings for pickups, minivans, and SUVs were 41, 45, and 50 respectively across all brands. Ironically, the much less popular sedans are more reliable, averaging 57 points – a fact senior CR director Jake Fisher says is because they “often have less of the latest technology and features that can cause problems before the bugs are worked out.”
The study found hybrids are the most reliable vehicles. These vehicles have 26 percent less issues than the baseline ICE vehicle. EVs and PHEVs (plug-in hybrids) were riddled with problems compared to gasoline or diesel models. Compared to ICE variants, electric vehicles have 79 percent more issues and PHEVs have a whopping 146 percent greater number of faults.
20 potential trouble areas were rated for each vehicle to derive a final reliability score. More weight was given to major problems such as failures in the engine, transmission, or safety systems than to minor gaffes such as squeaks, rattles, or glitches in sound systems.
The study interviewed owners about problems they encountered during the past 12 months while driving their vehicle, with 2020 through 2023 models used along with a few “early” 2024 vehicles. The data used feedback from over 330,000 vehicles to obtain its results.