GM luxury brand Cadillac showed results indicating average reliability in the 2024 annual reliability ranks published by Consumer Reports, though Buick was the most dependable among The General’s four main North American brands.
The late-November study shows that many major Cadillac models are reliable above the average for U.S. automakers in general, with more consistent scores than some other brands which have a mix of highly reliable and much less dependable nameplates.
The study rates reliability with a score of 1 to 100, with American automakers rated at 39 points, European companies at 46 points, and Asian carmakers at an average 63 points. Cadillac registered a rating of 45 points, putting it almost exactly in the middle of the pack as 16th brand out of 30 in the ratings.
Its individual models also put in a solidly average performance in terms of reliability. With a score of 59, the Cadillac XT5 crossover is as dependable as the lowest rungs of Asian vehicles. The Cadillac XT6 at 48 points, CT5 at 45 points, XT4 at 42 points, and Cadillac Escalade at 41 points all offer decent, though not outstanding, levels of reliability.
Cars are among the most reliable vehicles generally, a factor potentially meshing with Cadillac’s remaining sedan types to improve its scores. The typical car rates 57 points for dependability. Jake Fisher, a Consumer Reports director, said “sedans have fallen out of favor with consumers, but as a class they are very reliable,” in part because they lack the “latest technology and features that can cause problems before the bugs are worked out.”
Pickup trucks are the least reliable at 41 points. SUVs and minivans fall in between with 50 and 45. The Cadillac transition to an all-EV lineup in the near future could have reliability consequences, however. While hybrids are 26 percent more reliable than ICE vehicles, EVs and PHEVs have 79 percent and 146 percent more problems than models motivated by gas or diesel engines.
The study’s methodology involved looking at 2020 through 2023 model-year vehicles, with a smattering of 2024 models. Owners provided info on problems they experienced with their vehicles during the past 12 months, with responses for over 330,000 vehicles worked into the results.
CR looked at 20 possible problem areas and rated the problems according to their severity to derive a final score. Faults ranged from relatively insignificant “squeaky brakes and broken interior trim” to potentially costly out-of-warranty powertrain repairs.