GM luxury brand Cadillac showed results indicating average reliability in the 2024 annual reliability ranks published by Consumer Reports, though Buick was the most dependable among The General’s four main North American brands.
The late-November study shows that many major Cadillac models are reliable above the average for U.S. automakers in general, with more consistent scores than some other brands which have a mix of highly reliable and much less dependable nameplates.
The study rates reliability with a score of 1 to 100, with American automakers rated at 39 points, European companies at 46 points, and Asian carmakers at an average 63 points. Cadillac registered a rating of 45 points, putting it almost exactly in the middle of the pack as 16th brand out of 30 in the ratings.
Its individual models also put in a solidly average performance in terms of reliability. With a score of 59, the Cadillac XT5 crossover is as dependable as the lowest rungs of Asian vehicles. The Cadillac XT6 at 48 points, CT5 at 45 points, XT4 at 42 points, and Cadillac Escalade at 41 points all offer decent, though not outstanding, levels of reliability.
Cars are among the most reliable vehicles generally, a factor potentially meshing with Cadillac’s remaining sedan types to improve its scores. The typical car rates 57 points for dependability. Jake Fisher, a Consumer Reports director, said “sedans have fallen out of favor with consumers, but as a class they are very reliable,” in part because they lack the “latest technology and features that can cause problems before the bugs are worked out.”
Pickup trucks are the least reliable at 41 points. SUVs and minivans fall in between with 50 and 45. The Cadillac transition to an all-EV lineup in the near future could have reliability consequences, however. While hybrids are 26 percent more reliable than ICE vehicles, EVs and PHEVs have 79 percent and 146 percent more problems than models motivated by gas or diesel engines.
The study’s methodology involved looking at 2020 through 2023 model-year vehicles, with a smattering of 2024 models. Owners provided info on problems they experienced with their vehicles during the past 12 months, with responses for over 330,000 vehicles worked into the results.
CRÂ looked at 20 possible problem areas and rated the problems according to their severity to derive a final score. Faults ranged from relatively insignificant “squeaky brakes and broken interior trim” to potentially costly out-of-warranty powertrain repairs.
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Comments
CR – LOL = GM haters
My 2019 Cadillac XTS at 114k miles is operating just as my previous Japanese brand! Cadillac everyday baby! When I
can afford it, I need to get me some 2024 Escalade. It’s amazing – the style, presence, luxury, comfort, features, and the drive. This big truck takes you around corners like you are on a straight – simply the best! You should check it out.
This “Study” is predicted reliability, with all sorts of performance and customer satisfaction making part of the score. Give us the facts CR! JD power gives us the raw data, actually counting the problems. The results are dramatically different. Who’s paying you for this advertisement CR?
You’re right Darryl. as CR is a private company and thus gives it’s own biased(‘political’) point of view on everything it publishes, -mostly depending on how it’s influenced by the product manufacturers of their testing objects, -however served(perks). CR itself can and does, decide and choose on the results given in their media info.
Although their info is usually erroneous, it is still good that sites like GMA remind us of their(CR’s) garbage that continually spews, that naive buyers revere(!).
You don’t want a so-called ‘luxury’ car to be of average reliability.
Such a poor showing. It makes me sad.
Don’t believe everything you read. Obviously, nothing is “black and white.” The facts are more nuanced than what’s in this report. I presume you have never owned a Cadillac.
I am happy with my Cadillac. The only issue is that bloody Android Auto. It keeps shutting down and sometimes the only way to get it back is to pull over, shut the car off, and reboot it. I’d like to put a .38 round through it.
Just took my 2019 XT5 in for an oil change and tire rotation yesterday. Four plus years, just oil changes and rotations, and the only issue during that time has been replacing a faulty air nozzle on one of the Michelins. Sorry CR.
CR is a joke. BUT, my CT6 has been sitting at the dealer for four months waiting on a transfer case and nobody knows anything about when the part will be avalibe. This is totally 3rd world. Any studies on why Cadillac cant fix their cars????
My new 2024 CT5 Premium Luxury Cadillac . I love it so much and all its bells and whistles. My husband surprised me on his birthday Nov. 7 and brought brought him a 2021 Cadillac Escalade loaded. So we love Cadillacs
I own a 2022 xt6 premium luxury, I love it. So far so good, one of the best features compared to foreign autos is it uses regular unleaded gas and that saves me $1 a gallon. Maintenance in general is cheaper than the other luxury brands. I do recommend this vehicle….