Some 2024 Chevy Trax customers were mistakenly charged for a front license plate bracket in the 30 U.S. states that require a front-mounted plate. Now, General Motors will reimburse affected customers with a check following the release of a new Customer Satisfaction Program, though it’s unclear at this time how many 2024 Chevy Trax customers were charged for a front plate bracket when they weren’t supposed to.
However, only certain 2024 Chevy Trax customers were affected. The new Customer Satisfaction Program is tagged as N232415150, and was released in November, 2023. To correct this issue, dealers will provide affected customers with a reimbursement check amounting to $40. No parts are required for this particular program.
As GM Authority covered previously, General Motors recently issued a software update that corrects an issue with the 2024 Chevy Trax radio module.
General Motors unveiled the all-new 2024 Chevy Trax last year, debuting a new generation for the entry-level crossover. Among the highlights are new exterior dimensions, with the next-gen model measuring in as longer, lower, and wider than the model which preceded it. The new Trax also presents styling that incorporates Chevy’s latest ICE-based design language, with inspiration taken from the Chevy Blazer crossover.
Five trim levels are offered, each of which includes its own unique styling features. The cabin is also roomier than the preceding model, with 12 percent more cargo capacity and three extra inches of legroom. An 8-inch diagonal infotainment screen is standard, while an 11-inch screen is offered higher in the range.
Under the hood, the 2024 Chevy Trax cradles the turbocharged 1.2L I3 LIH gasoline engine, rated at 137 horsepower and 162 pound-feet of torque. The three-cylinder mates to the GM six-speed automatic transmission, while under the skin, the new Trax rides on the GM VSS-F vehicle set.