GM now offers a software update for the 2024 Chevy Trax’s infotainment system to correct problems with the radio module of the all-new entry-level crossover.
What the exact 2024 Chevy Trax radio module software issues consist of is not described by the service bulletin, nor does the offered information describe what will happen if the radio module does not get the software update.
GM instructs its dealers to check their inventory for potentially affected 2024 Chevy Trax units and install the software update if necessary. Customer-owned Chevy Trax units from the 2024 model year brought to the dealership for service or other reasons should be examined to see if the software update is required.
The Investigate Vehicle History screen of the GM Global Warranty Management system indicates potentially involved 2024 Chevy Trax units by showing them as marked “Open.” Dealers should check to see if a specific unit is involved before beginning either inspection or the subsequent fix.
The software update to the 2024 Chevy Trax infotainment system remains available for vehicles through the end of the New Vehicle Limited Warranty. After that the update expires and is no longer available, the service bulletin notes.
Owners of 2024 Chevy Trax units or dealers with additional questions or concerns can contact Chevrolet customer service at the toll-free information line below, using the service bulletin number if necessary:
- Chevrolet Customer Service: 1-800-222-1020
- Service Bulletin Number: A232415800
As a reminder, the 2024 Chevy Trax has been a highly successfully model both in Korea and the U.S. Since its North American launch, 50 percent of Trax buyers have consisted of new GM customers, making the crossover a highly effective ambassador for GM and Chevrolet products.
The fully overhauled 2024 Trax features longer, lower and wider external dimensions, dual-tier headlights, and a thoroughly reworked interior. Motivation is supplied by a single powerplant option, the turbocharged 1.2L I3 LIH gasoline engine developing 137 horsepower and 162 pound-feet of torque. Output reaches the front wheels through the GM six-speed automatic transmission.