GM has released a software update for the 2024 Buick Encore GX infotainment system to resolve “various software issues” with the vehicle’s radio module.
The service bulletin does not go into specifics about the software issues with the radio module of the 2024 Buick Encore GX or what problems the issues may cause.
Dealers are instructed to investigate 2024 Buick Encore GX units in dealership inventory and install the software update if necessary. Dealers are also told to inspect customer vehicles that are brought to the dealership for unrelated repairs or other reasons and determine whether the software update is needed.
GM says dealers should check the GM Global Warranty Management system before inspection or updates are performed on a potentially affected 2024 Buick Encore GX. Units affected by the software issues will be marked “Open” on the Investigate Vehicle History screen.
Per the service bulletin, the software update to the infotainment system is no longer applicable for 2024 Buick Encore GX units whose New Vehicle Limited Warranty period has expired.
No parts are required for the fix to be applied to the affected 2024 Buick Encore GX infotainment systems. The solution is to reprogram the radio, which includes a USB update.
Owners of 2024 Buick Encore GX units or dealers with additional questions or concerns can contact Buick customer service at the toll-free number below, referencing the service bulletin number if necessary:
- Buick Customer Service: 1-800-521-7300
- Service Bulletin Number: A232415800
As a reminder, the 2024 Buick Encore GX debuts the nameplate’s mid-cycle refresh. The new exterior styling includes elements based on the Buick Wildcat EV concept, including fresh LED lighting. The overhauled cabin features new styling as well, along with technology such as the Buick Virtual Cockpit System, which offers both an 11-inch infotainment screen and 8-inch configurable driver cluster.
Two engines options are available under the hood, including the turbocharged 1.2L I3 LIH gasoline engine developing 137 horsepower and 162 pound-feet of torque and the turbocharged 1.3L I3 L3T gasoline engine cranking out 155 horsepower and 174 pound-feet of torque. Front-wheel drive is standard, and all-wheel drive is optional.
Structure under the body panels of the 2024 Buick Encore GX is provided by the GM VSS-F vehicle set, while production for the North American market takes place at the GM Bupyeong plant in South Korea.