The 2023 Chevy Corvette is the leader in quality and customer satisfaction when it comes to its multimedia systems, according to a study based on the responses of 93,380 owners and lessees of new vehicles between February and May 2023.
The 2023 U.S. Multimedia Quality and Satisfaction Study conducted by prominent consumer intelligence and data analysis firm J.D. Power placed the Chevy Corvette first in the Midsize / Large Premium segment.
The Chevy Corvette scored 939 points out of a possible 1,000 points for the quality of its multimedia system. This put it in first place ahead of the Cadillac Escalade with 923 points and the third-place Range Rover with 921 points.
The high rating of the Chevy Corvette infotainment and multimedia system is particularly notable because many automakers are struggling with multimedia quality issues. The study remarks that “problems are at an all-time high, with nine of 10 problems being design-related,” with Apple CarPlay and Android Auto connectivity heading the list.
A senior director at J.D. Power, Ashley Edgar, remarked that new vehicle buyers want “intuitive systems that are simple and not too distracting from the road.” At the same time, OEMs are struggling to meet these expectations. Edgar added that “design problems seem to be getting challenging to solve for car manufacturers.”
The methodology behind the J.D. Power Multimedia Quality study is similar to that used in the firm’s 2023 U.S. Seat Quality and Satisfaction Study, which gave an excellent rating to the seats of the Chevy Equinox. It looks at both customer satisfaction with automotive multimedia systems and the number of problems reported, aiming at a balanced assessment of each model.
The study looked at the sound system of the Chevy Corvette and numerous other makes and models of 2023 model-year passenger vehicles. Owners who participated in the study rated their experiences based on the first 90 days of vehicle ownership. The findings are intended to help automakers identify strengths and weaknesses of their multimedia systems and improve them in the future.
As a reminder, the Chevy Corvette C8 Stingray is motivated by the naturally aspirated 6.2L V8 LT2 gasoline engine developing 490 horsepower, while the Chevy Corvette C8 Z06 is equipped with the naturally aspirated 5.5L V8 LT6 gasoline engine cranking out 670 horsepower.
The upcoming Chevy Corvette C8 E-Ray pairs the 6.2L V8 LT2 gasoline engine with a single electric motor for all-wheel drive and 655 horsepower. All three models ride on the GM Y2 platform and are produced at the GM Bowling Green plant in Kentucky.
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Comments
GM really nailed it with Infotainment 3. Easy to use. Responsive. Full featured.
I absolutely LOVED my Bose system in my 2020 Bolt. Perfectly balanced and could crank my favorite songs without getting any fatigue.
I travel frequently and rent cars. Putting everything into a touchscreen makes it difficult and even unsafe to try and make a modification while driving. The fact GM still includes knobs and buttons for the sound system and AC/Heat ventilation systems makes it so much easier to use.
My 2020 Corvette and my brand new 2023 Cadillac CT5V all have great Bose sound systems and other controls that are easy to adjust and safer while driving. Way to go GM!!
I’m amazed folks want all this electronic tomfoolery. We have a 2022 C8. The only time the radio in is when the car starts. Then we immediately turn it off. Actually mute because you can’t turn the darn thing off. Why GM thinks people want the radio on all the time confounds me. Give me simple knobs and buttons any day. When I’m driving, I’m driving. I listen to the road, the engine, the exhaust (Corsa XTreme BTW).
Maybe some tunes-to-chill-by would be an improvement over the mind numbing hum of tires-on-asphalt. Just sayin’.
Just wondering how many of today’s dash-info-tainment controlled vehicles will be rendered useless in 10 years when no one is manufacturing replacements for THAT specific screen for that specific model? Why not just have vehicle manufacturers add THEIR software to “built-in” standard sized tablet computers made by the likes of Apple or Samsung?
I do like my premium sound system in my 2021 C8. Navigation good. All in all great package.
However I do not like that the radio comes on every time you start the car. When you start to back the car up and it comes on its big distraction. I’m trying to listen to make sure I don’t here something that might be in the way of backing up. I need GM to have a way to program that feature so I can actually turn the radio off. It seems like I should be able to do that in the cars set up screens.
That is all I can say that I don’t like about my C 8 after 27k miles. Love that car 😊
I agree. Maybe GM will come up wit a “fix” in one of their software updates? In many cases I just turn the volume all the way down from the steering wheel control. Like Tom, I have no other gripes with this car. Great daily driver, track car, etc. 👍
BTW, Tom, love the orange C8 and you know who this is….
Tom. Try going into the infotainment screen, selecting the “Settings” icon and “Maximum Startup Volume”, then drag the slider all the way to the left.
A quick push on the radio knob mutes sound while leaving the display on.