The 2023 Chevy Corvette is the leader in quality and customer satisfaction when it comes to its multimedia systems, according to a study based on the responses of 93,380 owners and lessees of new vehicles between February and May 2023.
The 2023 U.S. Multimedia Quality and Satisfaction Study conducted by prominent consumer intelligence and data analysis firm J.D. Power placed the Chevy Corvette first in the Midsize / Large Premium segment.
The Chevy Corvette scored 939 points out of a possible 1,000 points for the quality of its multimedia system. This put it in first place ahead of the Cadillac Escalade with 923 points and the third-place Range Rover with 921 points.
The high rating of the Chevy Corvette infotainment and multimedia system is particularly notable because many automakers are struggling with multimedia quality issues. The study remarks that “problems are at an all-time high, with nine of 10 problems being design-related,” with Apple CarPlay and Android Auto connectivity heading the list.
A senior director at J.D. Power, Ashley Edgar, remarked that new vehicle buyers want “intuitive systems that are simple and not too distracting from the road.” At the same time, OEMs are struggling to meet these expectations. Edgar added that “design problems seem to be getting challenging to solve for car manufacturers.”
The methodology behind the J.D. Power Multimedia Quality study is similar to that used in the firm’s 2023 U.S. Seat Quality and Satisfaction Study, which gave an excellent rating to the seats of the Chevy Equinox. It looks at both customer satisfaction with automotive multimedia systems and the number of problems reported, aiming at a balanced assessment of each model.
The study looked at the sound system of the Chevy Corvette and numerous other makes and models of 2023 model-year passenger vehicles. Owners who participated in the study rated their experiences based on the first 90 days of vehicle ownership. The findings are intended to help automakers identify strengths and weaknesses of their multimedia systems and improve them in the future.
As a reminder, the Chevy Corvette C8 Stingray is motivated by the naturally aspirated 6.2L V8 LT2 gasoline engine developing 490 horsepower, while the Chevy Corvette C8 Z06 is equipped with the naturally aspirated 5.5L V8 LT6 gasoline engine cranking out 670 horsepower.
The upcoming Chevy Corvette C8 E-Ray pairs the 6.2L V8 LT2 gasoline engine with a single electric motor for all-wheel drive and 655 horsepower. All three models ride on the GM Y2 platform and are produced at the GM Bowling Green plant in Kentucky.