Back in July, GM Authority reported that some owners of the 2023 Chevy Colorado and 2023 GMC Canyon pickup trucks were complaining that the battery in their vehicles were inexplicably losing charge. Now, a similar issue has been reported by owners. It’s unclear at this time what may be causing the issue.
For those readers who may have missed it, GM Authority reported over the summer on a series of social media posts made by owners of the 2023 Chevy Colorado and 2023 GMC Canyon pickups complaining that the batteries in their vehicles had inexplicably lost charge. The issue appeared somewhat suddenly, and was originally believed to be the result of a failed over-the-air software update that left the vehicle infotainment system hanging. With the infotainment system stuck in limbo, the vehicle battery would be drained until it was no longer holding any charge, leading to a no-crank condition.
Now, some Chevy Colorado and GMC Canyon owners are reporting similar issues related to discharged batteries. A significant number of these owners woke up to discover that the battery in their pickup was dead, and to make matters worse, many experienced the same issue back in July.
Despite the similarities, it’s currently unclear if this issue is related to over-the-air software updates. GM Authority has reached out to GM for an explanation, but has yet to receive a reply.
Affected owners must have their vehicle towed to the dealership, or alternatively, they can try changing the battery themselves. However, it is not recommended that affected customers jump-start their vehicle if the battery has been completely drained.
The 2023 Chevy Colorado and 2023 GMC Canyon introduce the latest third generation for each model’s respective nameplate, and both are equipped with the GM Global B electronic architecture.