General Motors is expanding its after-sales business in Brazil by launching new ACDelco service centers network in South America’s largest country.
The automaker decided to expand the operations of its global ACDelco spare parts division by launching a network of dedicated service centers for the brand in Brazil, where the automotive repair segment is booming due to strong momentum in the used auto market. The ACDelco after-sales service network in the Brazilian market will be managed as a new business unit within the structure of GM Brazil.
“The ACDelco Automotive Center brings with it all the prestige of one of the most admired spare parts brands in the country, with a concept of mechanical services and quick repairs of excellence for used cars from the most varied manufacturers. All at a competitive price,” said Commercial Director of Post-Sales at GM Brasil, Luis Felipe Teixeira. “ACDelco centers arrive to offer the consumer a global standard service attested in more than 60 countries,” he added.
In particular, the new network of ACDelco service centers in Brazil is focused on general repairs for used cars of various brands and is distinguished by the use of original spare parts, specialized labor and latest-generation computerized diagnostic equipment. In addition to providing multi-brand repair services, the new facilities will act as distributors of ACDelco products to independent repairers in the country.
The first phase of this new GM commercial project in Brazil begins with 10 ACDelco service centers, which have just opened or are in the process of being established in the main cities of the country. The company’s expectation is to open 30 service centers in the country by the end of 2023 and 100 establishments within the next three years, strengthening ACDelco’s presence in the main automotive market of the southern hemisphere.
ACDelco is a world leading brand in automotive parts and services with more than 100 years of experience, standing out as a reference in the aftermarket segment due to the quality and variety of its portfolio. The GM spare parts division is in full expansion throughout the world and has more than 750 products distributed in 18 lines, including brake pads, shock absorbers, batteries, lubricants, spark plugs and filters for the main models on the market.