Chevy dealerships are now carrying out retrofits on certain units of the 2022 Chevy Traverse and the 2023 Chevy Traverse which were built without the functional rear park assist (RPO code UD7) feature they were supposed to be produced with.
GM announced the revision of Customer Satisfaction Program N222375791 to include more models than the original program covered, now including the 2022 and 2023 Chevy Traverse among the vehicles eligible for the park assist retrofit.
On the 2022 Chevy Traverse, rear park assist was normally optional on the base LS trim and standard on all other trim levels, including the LT Cloth, LT Leather, RS, Premier, and High Country trims. However, some units built from December 20th, 2021 until the end of model-year production were produced without it. Affected units are indicated as such by RPO code 00Y on their window sticker.
For the 2023 Traverse, rear park assist was normally optional on the base LS trim and standard on all other trim levels, including the LT Cloth, LT Leather, RS, Premier, and High Country trims. Because of the microchip shortage, some units built from start of production up until July 25th, 2022 were manufactured without the park assist feature, and also have RPO code 00Y on their window sticker.
Additionally, from October 17th, 2022 until the end of model-year production, some 2023 Chevy Traverse units were built without the rear park assist feature. However, GM says these units are not eligible for a dealer retrofit. These affected units are indicated as such by RPO code 060 on the window sticker.
GM has not indicated the exact number of Chevy Traverse units that are affected by the park assist constraint. Verifying a Traverse unit’s eligibility for a retrofit is possible via GM’s Global Warranty Management system at the dealership. The Investigate Vehicle History screen of the system will show affected Chevy Traverse units as marked “Open.”
Park assist feature availability was also limited for some other Chevy vehicles produced in roughly the same timeframe. These include the Chevy Blazer and the Chevy Colorado. Models produced without a functional Front and Rear Park Assist (RPO code UD5) include the Chevy Silverado 1500 Limited and Chevy Silverado HD.
Affected 2022 Chevy Traverse units can receive a retrofit of the Rear Park Assist feature free of charge at Chevy dealers. The actual repair consists of replacing the park assist control module and possibly reprogramming the instrument cluster and/or the active safety control module. The retrofit is available through August 31st, 2026.
Dealers were instructed to tell purchasers about the constraint and plans for a future retrofit when the vehicle was bought. Owners of affected 2022 Chevy Traverse crossovers can call Chevy customer service at the telephone below, referencing the customer satisfaction program number, if more information is needed:
- Chevy Customer Service: 1-800-222-1020
- GM Customer Satisfaction Program Number: N222375791.