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2023 Chevy Silverado MD Work Truck Optional Infotainment System Under Constraint

Positioned as hardcore work trucks with minimal creature comforts, the Chevy Silverado Medium Duty (MD) lineup does offer several packages intended to help make the trucks more livable outside of the work environment. Unfortunately, the optional infotainment offered for some trims of the Silverado MD is currently under constraint, and is no longer available for the time being.

GM Authority has learned that Silverado 4500 HD, Silverado 5500 HD and Silverado 6500 HD trucks configured in the Work Truck (WT) trim can no longer be ordered with the seven-inch touchscreen (RPO code IOB). Normally, this feature includes the Chevrolet Infotainment audio system, AM/FM stereo, USB port and Bluetooth streaming audio.

Photo of a 2023 Chevy Silverado MD interior.

In lieu of this feature, all 2023 Silverado MD trucks built in the WT trim level will be equipped with the standard audio system (IO3), which includes a 4.2-inch diagonal color display, AM/FM stereo with USB port and auxiliary jack.

It’s worth noting that due to the unavailability of the optional infotainment system in the Work Truck, SiriusXM radio (U2K), OnStar (UE1), Chevrolet connected services capability, and 4G LTE Wi-Fi Hotspot (VV4) are all unavailable as well, as these options all require selecting the IOB system beforehand. As of the time of this writing, it’s unclear when these infotainment system and connectivity upgrades will be available on the WT once again.

In regard to the rest of the Chevy Silverado MD trim lineup, trucks configured in the 1LT will continue to include the eight-inch touchscreen (IO5) feature, which runs the Chevrolet Infotainment audio system, OnStar and Chevrolet connected services capability as standard. However, the 4G LTE Wi-Fi Hotspot is also unavailable on the 1LT for the time being.

As a quick reminder, the current Chevy Silverado MD lineup was introduced for the 2019 model year, and replaced the long-standing Chevy Kodiak as General Motors’ commercial truck offering.

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Comments

  1. I find it ridiculous that it is only GM (and Ford) constantly pointing out production “constraints”. Yes, some others have infrequent supply issues, but, boy does GM have work to do with supply chains. Meanwhile the Celestiq is far more important to spend (waste) time on…

    Reply
  2. I wish that infotainment system was optional for Silverado 1500-3500’s as well. I don’t want it, don’t need it, and would rather not pay for it. Maybe I should drive a Silverado 4500 WT to work? They are about the same price as a nice 1500-3500. As long as it has AC and a radio I’m good.

    Reply
  3. And how much of a savings will this be for customers? Or is it deleted, but the truck costs the same?

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    1. No problem. Our company that I work for just purchased 236 Toyoto heavy duty trucks. We gave up on GM.

      Reply
      1. That’s strange, Toyota does not offer any heavy duty trucks or sale in North America. Toyota’s commercial truck affiliate Hino is currently not selling ANY new trucks in the U.S., due to their ongoing emisssion scandal with the EPA and their botched changeover to Cummins diesels. Talk about constraints…..

        Reply
      2. Screw Chinalet and all its
        Useless overpriced parts now
        Proudly produced by our political enemies…Who couldn’t have guessed this outcome??!?…No more Chinalet Korbettes for me…I’m riding in my 3rd & last vette…I feel like I should be
        Dragging a net behind me to
        Scavage up all the car parts that this Chinese knock off can shed!!!…..Finito🤑

        Reply
  4. This article just confirms again the incompetence of GM strategic planning. I cut them a break with COVID and they should have learned their lesson to have multiple options. Successful companies always have a disaster recovery plan, multiple supply chain partners etc. that address the unexpected. It’s obvious GM’s and Ford’s main focus is on their government mandated EV program. Both companies losing billions a year with the hopes that consumers will buy their EVs. Kia and Toyota are kicking butt, why? Because they can deliver what consumers want, ICE and EV’s. I ordered a new fully loaded Telluride. Arrived in 3 months – $54K out the door, 100K mile warranty. Made in GA. This is my second Telluride. I have been on a waiting list with deposit over two years for a Z06 and the dealer cannot tell me when I can place an order it. I requested my deposit back. I am also on the waiting list for the E-Ray but not holding my breath. GM really needs re-organized and execute or they will be out of business in a few years.

    Reply
  5. I suspect that very few of these trucks are built with OnStar and infortainment systems anyway. Buyers will not have to pay for equipment not installed. GM and Navistar have done basically nothing to these trucks since introduction. There were rumors before Covid that a dock-height version and a gasoline engine option were on the way, but neither has happened yet. I have even seen the preliminary 2024 order giudes and once again, only very minor changes. I know these trucks sell fairly well, but I can’t help but think with a few more ‘rea’ options they would do much better.

    Reply
    1. No surprise. Hell, I’ve been waiting 6 months to see if GM will make the E85 option available on the 2024 Sierra 3500HD PRO. It’s been on restriction since day one of production. A $100 option, only available on the entry level PRO model to begin with. Can’t imagine it’s in big demand. So either make it available or remove it as an option, instead of keeping it in limbo. What a pathetic situation GM is in.

      Reply

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