As a general rule of thumb, modern vehicles are far safer and more reliable than vehicles of the past, thanks in large parts to high levels of innovation and optimization. However, this isn’t to say that newer vehicles are infallible, as the owner of a 2022 Chevy Suburban has had a rough going the past few months.
According to a report from Boston Globe, Corey Morris was driving home from a Christmas Eve party with his wife and kids when the Check Engine Light on his 2022 Suburban went off. Concerned and confused, Morris took his SUV to his local Chevrolet dealership, where he was informed that they couldn’t do anything until they heard back directly from General Motors. His vehicle is equipped with the 5.3L V8 L84 engine.
This is where things start to get frustrating. Since December 2022, Corey Morris has been given the runaround from his Chevy dealer and from The General itself. To date, the response has generally been the same: a fix has not yet been released for the issue Morris is currently experiencing, and that he should continue to check in to learn if anything has changed.
This has understandably been irritating for Morris, who will soon fail Massachusetts state inspections due to the Check Engine Light. However, shortly after Boston Globe released their report and contacted General Motors directly, the Detroit-based automaker finally reached out to Morris and informed him that he may need a new oil pump. That being said, Morris is wary that this will actually solve the mystery of the Check Engine Light.
“GM is aware of concerns raised by Mr. Morris about his Chevrolet Suburban, and our Customer Assistance team will continue to work with him directly to resolve the matter as quickly as possible,” a General Motors spokesperson wrote.