GM has revised Customer Satisfaction Program N222375790 to extend the park assist feature retrofit to some units of the 2022 Chevy Tahoe and 2022 Chevy Suburban produced without a functional Front and Rear Park Assist (RPO code UD5).
Certain units of the 2022 Chevy Tahoe and Suburban were built without the front and rear park assist with which they were supposed to be equipped, as a result of the semiconductor chip shortage and supply chain disruptions in the wake of COVID-19.
Front and rear park assist, one among several available General Motors active safety technology features, was normally equipped as standard on all trim levels of the 2022 Chevy Tahoe and the 2022 Chevy Suburban.
The feature came under constraint for the LS, LT, RST, Z71, and Premier trim levels of both the 2022 Chevy Tahoe and Suburban for vehicles produced from January 24th, 2022 through the end of regular production for the model year.
Certain units of the High Country trim built between January 24th and April 22nd, 2022, inclusively, were also produced without functional park assist. The constraint was lifted from High Country units while continuing on other trims. All vehicles built without the feature are indicated as such by the RPO code 00Z on their window sticker, regardless of trim level.
The General has not said how many Chevy Tahoe and Suburban SUVs are affected by the park assist constraint. A specific vehicle’s eligibility for the retrofit program can be verified through GM’s Global Warranty Management system. Affected Tahoe and Suburban units are marked “Open” on the Investigate Vehicle History screen.
Several other Chevrolet nameplates had the park assist feature put under constraint at approximately the same time. These include the Chevy Camaro, the Chevy Corvette, the Chevy Silverado pickup, including its variants such as the Chevy Silverado 1500 Limited, the Silverado HD, and the refreshed 2022 Chevy Silverado 1500.
The retrofit of the Rear Park Assist feature is available free of charge at GM dealerships for affected 2022 Chevy Tahoe and Suburban units. The actual fix involves replacing the park assist control module and setting up the serial data gateway module to restore park assist function. The program is in effect through July 31st, 2026.
Dealers were instructed to tell purchasers about the constraint and plans for a future retrofit when the vehicle was bought. Owners of affected 2022 Chevy Tahoe or Suburban SUvs can call Chevy customer service at the telephone below, referencing the customer satisfaction program number, if more information is needed:
- Chevy Customer Service: 1-800-222-1020
- GM Customer Satisfaction Program Number: N222375790.