GM has revised Customer Satisfaction Program N222375790 to extend the park assist feature retrofit to some units of the 2022 Chevy Tahoe and 2022 Chevy Suburban produced without a functional Front and Rear Park Assist (RPO code UD5).
Certain units of the 2022 Chevy Tahoe and Suburban were built without the front and rear park assist with which they were supposed to be equipped, as a result of the semiconductor chip shortage and supply chain disruptions in the wake of COVID-19.
Front and rear park assist, one among several available  General Motors active safety technology features, was normally equipped as standard on all trim levels of the 2022 Chevy Tahoe and the 2022 Chevy Suburban.
The feature came under constraint for the LS, LT, RST, Z71, and Premier trim levels of both the 2022 Chevy Tahoe and Suburban for vehicles produced from January 24th, 2022 through the end of regular production for the model year.
Certain units of the High Country trim built between January 24th and April 22nd, 2022, inclusively, were also produced without functional park assist. The constraint was lifted from High Country units while continuing on other trims. All vehicles built without the feature are indicated as such by the RPO code 00Z on their window sticker, regardless of trim level.
The General has not said how many Chevy Tahoe and Suburban SUVs are affected by the park assist constraint. A specific vehicle’s eligibility for the retrofit program can be verified through GM’s Global Warranty Management system. Affected Tahoe and Suburban units are marked “Open” on the Investigate Vehicle History screen.
Several other Chevrolet nameplates had the park assist feature put under constraint at approximately the same time. These include the Chevy Camaro, the Chevy Corvette, the Chevy Silverado pickup, including its variants such as the Chevy Silverado 1500 Limited, the Silverado HD, and the refreshed 2022 Chevy Silverado 1500.
The retrofit of the Rear Park Assist feature is available free of charge at GM dealerships for affected 2022 Chevy Tahoe and Suburban units. The actual fix involves replacing the park assist control module and setting up the serial data gateway module to restore park assist function. The program is in effect through July 31st, 2026.
Dealers were instructed to tell purchasers about the constraint and plans for a future retrofit when the vehicle was bought. Owners of affected 2022 Chevy Tahoe or Suburban SUvs can call Chevy customer service at the telephone below, referencing the customer satisfaction program number, if more information is needed:
Contacts:Â
- Chevy Customer Service: 1-800-222-1020
- GM Customer Satisfaction Program Number: N222375790.
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Comments
I like the look of the new Tahoe but wish they offered a shorter version.
The Tahoe is the shorter version of the Suburban
Not by much
The shorter they get, the worse the ride gets.
How about a WT version?
Would like more detailed information about the release on 2024 Tahoe. Features, colors available, trim levels, etc. Thanks
My 2022 tahoe was delivered without park assist on june 1 2022. Sales person did not know it was delivered without. I contact dealership, which is three hours away, and was told retrofit would be done in third quarter of 2022. Then it was the fourth quarter, and now it’s the third quarter of 2023. Latest , I’ll be contact by 8/3/2023 of progress…And they have until July 2026 to complete. I should go back to Sequoia,
I ordered the parts thru the dealership that I bought my suburban at they called me and stated that the retrofit parts where in and I then set a date to have these installed. the day came to have this done, I drove approx. 20 miles to the dealership and was there at 730am for my app. to be told about 45 mins later that they would have to order the parts. I wonder where the parts went that I was told they had a few weeks earlier. Then I asked how long till they got them in again to be told unk. parts on back order with no timeframe when they would come in. This makes GM look very bad in my eyes.
Got the letter from GM thats parts for My 2022 Tahoe Z71 were ordered. Dealership confirmed partes would arrive the following thursday, Scheduled retrofit for following monday and they would need two to three hours.
Well today monday arrived early by a few and waited 45 beyond. Asked the advisor to verify parts were there.
Another 10mins and yes we have 15+ modules but none for Z71. Said part would be in in two days and would need Tahoe all day and possibly overnight.