GM has revised a previous customer satisfaction program to extend park assist retrofits to certain units of the 2022 GMC Canyon which were produced without a functional Ultrasonic Rear Park Assist feature (RPO code UD7), GM Authority has learned.
The affected units of the 2022 GMC Canyon were built without the optional rear park assist with which they had been ordered. This feature and various others were placed under constraint on several GMC models as a result of the semiconductor chip shortage.
The rear park assist feature was normally optional on all trims of the 2022 GMC Canyon, including the Elevation Standard, Elevation, AT4, and Denali trim levels. The microchip shortage led to units of the Elevation, AT4, and range-topping Denali trims being built without a functional rear park assist.
The Elevation Standard trim level of the 2022 GMC Canyon was shielded from the constraint and was built as normal with fully functional rear park assist installed in units where buyers ordered this optional feature. This trim is therefore not included in the retrofit program.
In order to identify affected units, GM printed the RPO code 00Y on the window sticker. GM has not said how many vehicles in total have been affected by the constraint. Affected units are marked as “Open” on the Investigate Vehicle History screen, accessible through GM’s Global Warranty Management system.
The constraint on rear park assist began with 2022 GMC Canyon units produced on or after Monday, December 20th, 2021 and continued through approximately seven months of production. The constraint was resolved starting with August 1st, 2022 production and included units produced through July 31st.
In addition to the Rear Park Assist constraint on the 2022 GMC Canyon, other GMC models were affected by reduced availability of the Front and Rear Park Assist feature, including the GMC Acadia, GMC Sierra 1500 Limited, and GMC Sierra HD.
The semiconductor chip shortage also caused The General to place a constraint on heated seats, ventilated seats, and heated steering wheels for certain models, including several GMC vehicles. The timing of availability and retrofits varies according to model and trim level.
The current retrofit of the rear park assist feature on affected 2022 GMC Canyon trucks is carried out free of charge by dealerships. The fix involves replacement of the parking assist module, and may also require reprogramming of the instrument cluster or the active safety control module in order to make the feature fully functional.
Owners were informed of the constraint at the time of purchase and were further informed a retrofit program would be made available in the future. Owners of affected 2022 GMC Canyon units can get more information by calling the GMC customer service line and referencing the customer satisfaction program number provided here:
Contacts:Â
- GMC Customer Service: 1-800-462-8782
- GM Customer Satisfaction Program Number: N222375791.
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Comment
No, the dealer in my town IS NOT working with me to retrofit the chip. When they return a phone call which has been twice of dozens of messages I have left at the dealer service department I get exc7uses from covid to the automotive strike. The assembly plants are not producing chips nor are they using them so, there should be plenty of chips for this retrofit. I have hesitated pulling the trigger on buying my GMC truck until it is fully functional because these retrofit programs work exactly like I’m experiencing. Buy the truck, money is in the bank and we don’t know who you are. Go away and leave me alone. Piss poor customer service from the service department. Skyway Buick GMC Joplin, MO