It can be difficult to argue that technology doesn’t make our lives more seamless and connected. However, there are few things more infuriating that tech struggles, with vehicle infotainment systems being high on the list of annoyances. With this in mind, Consumer Reports has compiled a list of instructions on how to reset your GM infotainment system.
According to a report from CR, the automotive publication reached out to automakers for instructions on how to reset frozen infotainment systems. Afterwards, CR tested these procedures for confirmation.
It’s worth noting that not every vehicle sold by every automaker is covered in this report.
In total, GM provided instructions on four systems, which includes:
- Mylink/Intellilink (2014-2016)
- Press and hold the home and fast-forward buttons for at least 10 seconds.
- GM Infotainment (2017-2019)
- Press the Onstar call button, and immediately hang up.
- GM Infotainment without built-in Google (2019-2023)
- Turn the vehicle off, and then turn it back on.
- GM Infotainment with built-in Google (2022+ full-size trucks and SUVs, Cadillac Lyriq, 2023+ midsize trucks)
- While in “Park”, press and hold the phone hangup button on the steering wheel for 10 seconds.
Notably, there are certain circumstances where performing these procedures won’t fix an issue with the infotainment system. If this were to be the case, there are some additional measures that can be taken.
“I have seen a phone stop working after the phone performed a software update,” Consumer Reports’ mechanic and master technician Michael Crossen was quoted as saying. “In these cases, you have to wait for a car software update to be available in order to fix it. [In addition,] make sure you can accurately describe the issue, and take video or a picture when the system is failing, especially if the problem is intermittent.”