GM To Fix 2021 Chevy Traverse Front Exhaust Pipe Issue
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Some 2021 Chevy Traverse owners may experience a condition wherein the front exhaust pipe on their crossover separates from the mounting bracket, resulting in damage to the pipe. Now, General Motors has issued new Special Coverage that addresses this issue. Additionally, 2021 Chevy Traverse customers who may have previously had this issue repaired may be given compensation to cover the repair bills.
According to General Motors, the new GM Special Coverage (N222385510) is only applicable the 2021 model year of the Chevy Traverse. The condition described includes the separation of the front mounting bracket from the front exhaust pipe. If this occurs, the exhaust pipe may develop a hole around the bracket condition, leading to a rattling noise or increased exhaust noise.
In order to address this issue, GM is instructing its technicians to install a new exhaust front intermediate pipe, as well as a new catalytic converter to the front exhaust pipe gasket. Dealerships should replace the front exhaust pipe as necessary, while repairs will be made at no charge to the customer. The special coverage covers the condition described (the separation of the front mounting bracket from the front exhaust pipe) for a period of 150,000 miles, or 15 years, whichever occurs first from the day the vehicle was originally placed in service, regardless of ownership.
In addition, owners of eligible vehicles that were repaired for the condition described prior to the release of the recent special coverage are eligible to receive reimbursement for any reasonable expenses related to the repair. The reimbursement is provided for the purpose of GM customer satisfaction, and is personal to customers. As such, customers may not assign reimbursement claims or any other rights granted by the Special Coverage to any third-party.
As a reminder, the 2021 Chevy Traverse is motivated by the naturally aspirated 3.6 L LFY V6 gasoline engine, while the GM C1 platform provides the underpinnings. Production took place at the GM Lansing Delta Township plant in Michigan.
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So will they do this for the 2021 Acadia which has the same issue and just cost me $830 out of pocket?
My 2020 has the exact same situation. The design is terrible with the bracket welded to the pipe so if the bracket cracks (as mine has) the whole pipe has to be replaced to get rid of a terrible rattle noise. Hopefully this becomes available for my year.
We have had this same condition happen on outer 2020 Traverse. I replaced the front pipe and continue to have the check engine light come on for a catalytic converter code.
2020 traverse same exhaust breakage bank 2 pipe at bracket, 24,000 miles
This recall is from 2019 to 2022. Google search your year. It is not just the 2021. I wonder after they repair it, are they going to repair it again when it happens again? Obviously a defect in design
Just had the same problem with our 2020 Traverse, broken bracket in front and at catalytic converter. $1900.00 is the estimate to fix. Pray it’s under recall !!!!!!!!!
Same issue on 2020 traverse. 50k miles. Broken bracket tubing holes in exhaust. If you replace with the same parts the vehicle is designed / built with do you not encounter the same issue again in the future? What’s Chevy doing for the 2020 models? Sounds like a recall to me.
For all non 2023 Chevy Traverse models impacted with this same issue here is what you should do:
Contact the National Highway Safety Administration and provide them with details (broken bracket / exhaust) and include this number in the description N222385510 to show how GM is addressing this on only the 2021 models, even though the same issue is applicable to other models. They will investigate and this is how recalls get initiated.
Here is the number: 888-327-4236