Chevy ranked towards to the top of the list in the recent J.D. Power 2023 U.S. Initial Quality Study, sliding in at fifth place among 33 auto brands studied. Several Chevy vehicles were recognized as the highest-ranking model in their respective segment. Overall, the study indicated a rise in vehicle problems across the auto industry, as compared to the number of vehicle problems recorded last year.
Now in its 37th year, the J.D. Power U.S. Initial Quality Study examines vehicle issues reported by consumers. This year’s study was based on the responses from 93,380 purchasers and lessees of new 2023 model-year vehicles who completed a 223-question survey early in the ownership period. The study was fielded between February and May of the 2023 calendar year.
The study questions were broken down into nine individual categories, including driving experience; exterior; driving assistance; interior; powertrain; seats; climate; features controls and displays; and infotainment. Based on these responses, J.D. Power then calculated the number of problems per 100 vehicles, or PP100 score, with a lower PP100 score indicating fewer reported problems.
Among the 33 car brands studied, Chevy ranked fifth with a score of 166 PP100. GMC was sixth with 167 PP100, while Buick was fourth with 162 PP100. Dodge, Ram, and Alfa Romeo took the top three spots with 140 PP100, 141 PP100, and 143 PP100, respectively. The industry average was 192 PP100.
Notably, several Chevy vehicles grabbed the highest rank in their respective segments, including the Chevy Camaro (Midsize Sport Car), the Chevy Corvette (Premium Sport Car), Chevy Equinox (Compact SUV), and Chevy Tahoe (Large SUV).
J.D. Power also found that, broadly speaking, new vehicles are becoming more problematic, with this year’s industry average score (192 PP100) rising a record 30 points over the last two years. The decline in quality is attributed to the proliferation of complex technology and increasing innovation, including in the areas of infotainment and safety features, as well as basics like redesigned door handles and even cupholders that don’t serve their purpose.
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Comments
I’m still ticked at GM, but will give credit where credit is due. Congrats to GM once again giving another strong showing in this report. As is the norm, Buick consistently ranks in the top.
Dodge and Ram being in the top as such kind of surprises me. However, when Dodge consists of exactly 2 models that have been nearly the same for more than 15 years, they should be problem free. What’s no surprise to me is both Mazda and Volvo. I see things on a daily basis that only reinforces those results.
Too bad Chevy drops the CAMARO after 2024. Just maybe they might want to rethink it. No everybody has money for a EV. Besides people that cover miles outside of big towns need ICE cars and trucks.
Pretty good grouping at the top for GM.
I agree with Dan that Ram/Dodge have been pretty much been making the same vehicles on the same platforms for sometime now. Odd that Chrysler is so low though.
Steak: That would be a common thought about Chrysler. However, they have had a ton of issues with the Pacifica van. From what I’ve been reading over the past few years, the Pacifica has been so bad that it’s taken the brand way down. Remember, Chrysler only has the 300 sedan and Pacifica. So if the van has more than it’s share of issues, it doesn’t matter how good the 300 is because 50% of your line is problematic.
I really feel badly for Chrysler. Once such a great brand and with some kind of nice cars over the years. They really need to give them some product or just kill the brand now. What they are doing with them is kind of like keeping a once very healthy person alive with feeding tubes only and they really aren’t putting much in those feeding tubes.
It’s notable that Alfa is on top after all the issues with their cars, but as you stated, Ram/Dodge and Alfa produce only a handful of models so they should be doing well with just that. Then you see all GM brands, with its wide variety of models, among the first 10, which I think is commendable. What surprises me too is how low Ford/Lincoln are and then you look all the way down and the incredibly successful Tesla, with Polestar, is dead last but will keep selling like crazy
Alfa should be selling in larger volumes since quality isn’t an issue. Guilia is beautiful. Buick deserves morevrespect, too. Glad to see Detroit brands doing so well and besting Honda and Toyota.
I don’t think mostly shoppers know much about real quality. They just assume Japanese and German are the best.
Not terribly surprising in the IQS. Dodge has ironed out all of the kinks on the Charger and Challenger and their powertrain and simplicity in tech are all pretty reliable. As crazy as it sounds, Alfa cars are generally reliable since they use established electronic architecture, ZF transmissions(pretty bulletproof), and again, they’re not technologically-advanced like a Tesla or Volvo(and their bottom tier performance). Chevy has the truck game figured out, and even vehicles like the Equinox and Trax are largely non-problematic. This helps to offset the Corvette woes that could have cost them some points.
I bought a 22 Corvette loaded and a 22 Tahoe Premier. They have both been perfect. As was my 98 Corvette that I just sold. As for Chrysler, they have had problems since the all-new 1957s. Ford has been spending billions on recalls for years and has significant issues launching new vehicles. They end up in storage waiting for repairs, another loss of big money. I thought Toyota and Honda were supposed to be the best cars. What happened? They are famous for keeping old components that usually equal fewer problems.
LMFAO 🤣🤣🤣
Dodge and RAM a.k.a. JUNK at the top of this list shows just how fckng useless this ‘study’ is baaahahaaa!!!
You are right about some cars. This type of study gives a bad ranking if people complain about cup holders.