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2023 Cadillac Lyriq Recalled For Improperly Welded Battery Connections

GM has issued a recall through the National Highway Traffic Safety Administration (NHTSA) for certain units of the 2023 Cadillac Lyriq due to improperly welded high-voltage battery connections.

The problem: affected vehicles, including 2023 Cadillac Lyriq units and one 2022 GMC Hummer EV unit, may have been built at the factory with connections inside the high-voltage battery pack that are improperly welded or are otherwise out of position.

Side view of the 2023 Cadillac Lyriq.

The hazards: affected units of the 2023 Cadillac Lyriq may experience a loss of drive power as a result of the improperly welded connections, which could increase the risk of a crash.

The fix: GM has instructed dealerships to replace the incorrectly welded high-voltage battery pack of 2023 Cadillac Lyriq units with a new high-voltage battery pack. This electrical system repair is carried out free of charge to the vehicle owner.

Affected components: high-voltage battery pack.

Rear three quarters view of the 2023 Cadillac Lyriq.

Affected vehicles: 

  • 2023 Cadillac Lyriq
  • 2022 GMC Hummer EV

Number of affected vehicles: GM has stated that the total number of vehicles affected is five, including four 2023 Cadillac Lyriq units and one 2022 GMC Hummer EV unit.

Owners should: GM will mail owner notification letters to the owners of affected 2023 Cadillac Lyriq units on July 10th, 2023, notifying owners of the recall and the available no-charge repair.

Owners of affected 2023 Cadillac Lyriq units who have additional questions or comments can call the Cadillac customer service number listed below, referencing the GM recall number. Alternatively, they can contact the NHTSA at the NHTSA vehicle safety hotline, referring to the provided NHTSA campaign number.

Contacts: 

  • GM recall number: N232404441
  • Cadillac Customer Service: 1-800-458-8006
  • NHTSA Vehicle Safety Hotline: 1-888-327-4236
  • NHTSA Campaign Number: 23V367000

The Cadillac badge on the Cadillac Lyriq.

As a reminder, the 2023 Cadillac Lyriq RWD is motivated by a single motor mounted on the rear axle, producing 340 horsepower and 325 pound-feet of torque. Meanwhile, the 2023 Cadillac Lyriq AWD is equipped with a pair of electric motors – one per axle – and generates peak output of 500 horsepower and 450 pound-feet of torque. Both models are equipped with GM’s Ultium battery technology and GM Ultium drive motors.

Under the skin, the first-generation Lyriq rides on the GM BEV3 platform. Production took place at the GM Spring Hill plant in Tennessee.

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Comments

  1. Get the kinks out and ensure the Equinox and Blazer dont have them from lessons learned…but speed up the process to get the cars out and on the road.

    Reply
  2. Wow, replace the battery pack! That’s huge, doesn’t the entire car have to be disassembled to do that? No thanks, I would want a new car not one that was disassembled and reassembled in a dealership service bay!

    Reply
    1. Far from it actually. Car goes on a lift (arms clear of the battery pack), the high voltage system must then be disabled. After that, any necessary disconnections are made, and then they place a battery table underneath. Tech will then unbolt all the perimeter mounting bolts, then lift the car off the battery.

      Professor Kelly and the Weber Auto’s Youtube channel shows some great examples of battery pack removal on the Chevy Bolt and Ford Mustang Mach E. If there is any part of battery pack removal and installation that is the most time consuming, its the actual un-crating of the pack, and then staging the new and old packs to take them out/put them into the battery shipping container and on to the battery powertrain table. A forklift is necessary for most all of it.

      Reply
  3. Finally saw a Lyric in the wild yesterday, looks better in person.

    Reply
    1. What a coincidence, me too. And I’m the opposite. I found it to be as ugly in person as in photos. And this is from someone who owned/enjoyed a Pontiac Aztek. Different strokes…

      Reply
  4. This just isn’t the news GM probably wants out there. Wasn’t that pig Hummer also recalled for the same thing? Anyhow, this Lyriq has been a real black eye so far. They can’t build them. Can’t get them into the hands of buyers. Several issues and now this recall.

    I was at the local Cadillac dealer a few weeks ago looking for a part for my old 1986 Seville (a real car). They had a couple Lyriq’s sitting there for delivery, but I was able to speak with a driver for a livery company that has purchased about 10 of them. He was there having one of the cars worked on AGAIN. Because he’s not paying for any of it, he really didn’t seem to care. However, he made it sound like the company is certainly not happy with them.

    Then on the other hand, I’ve had my Bolt EV for nearly 6 months now and zero issues or concerns. I get better range than the Lyriq in real world driving and it cost less than half the Lyriq price. So what does GM do? Kill it.

    Reply
    1. My 2023 Luxury trimmed LYRIQ gets around 360-380 miles. But then I stay off the interstate… Mostly Highway driving.

      That said, I do expect the range to decrease do to increased air conditioning usage in the hot August Summer here, as well as during the cold winter.. Will have to see how big of an advantage the heat pump system is.

      Reply
  5. The good news is it’s only 5 vehicles thus far: 4 Lyriqs and a Hummer. Iron these bugs out so it never happens again.

    Reply
  6. I just purchased my 2023 Cadillac Lyriq in May. We, the customers, were guaranteed 312 miles per charge. What a joke. The air condition, radio, back messager, etc., sure takes away a lot as to the actual miles you can drive. Now you are looking at 175 miles, if that. Then when I got to the Phoenix, AZ. dealer from my home in Yuma, AZ., with my car, it took over 3 hours to charge, and that was their so called fast charging station. My so called fast charging station I had installed at my home garage, takes all night to charge! I am disappointed in the charging stations, not so much the car. Lots of inconvenience.

    Reply
  7. Just got the High Voltage System Light. Never got anything via email mail or USPS concerning this issue. A little disappointed in GM for not notifying Lyriq owners of this. Taking it in to the dealer today and will soon find out how long to fix it. By the way, we have been consistently getting 300 miles plus on range on a full 100% charge rate when going on long trips. Normally, we only charge it to 80% for local errands in and around Jax, FL

    Reply

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