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GMC Savana Recalled For Incorrect Vehicle Emissions Label

GM has issued a voluntary emissions recall for certain units of the 2021 to 2023 GMC Savana that may have been produced with an incorrect Vehicle Emissions Control Information (VECI) label.

The recall also affects certain units of the 2021 to 2023 Chevy Express.

Side view of the GMC Savana.

The problem: affected GMC Savana units may have an inaccurate maximum completed vehicle frontal area value displayed on their Vehicle Emissions Control Information (VECI) label.

The hazards: the Vehicle Emissions Control Information label may contain information that does not match the van’s actual emissions values.

The fix:  service personnel at the dealership will examine the van and remove the Vehicle Emissions Control Information label if it contains incorrect information. They will then apply a new label with the correct maximum completed vehicle frontal area value printed on it.

Additionally, GM placed a stop delivery on affected Canadian units of the GMC Savana with a starting date of March 30th, 2023. GM instructs dealerships in the U.S. and Canada to retain unsold, affected GMC Savana units until the correct emissions label replacement has been carried out. This bars the vehicles from sale, delivery, trading between dealerships, or demonstration use until the correct Vehicle Emissions Control Information label is applied.

Dealers can check the recall status of a GMC Savana in the GM Global Warranty Management System by navigating to the Investigate Vehicle History screen and verifying it is marked “Open.” Verification should always be carried out before switching labels.

Rear three quarters view of the GMC Savana.

Affected components: Vehicle Emissions Control Information (VECI) label.

Affected vehicles: 

Number of affected vehicles: GM has not disclosed how many GMC Savana units are affected at this time.

Owners should: all owners of affected GMC Savana units will be mailed a recall notification letter by GM. A new Vehicle Emissions Control Information label with correct emissions data is enclosed with the letter, which the owner should take to the dealership to replace the incorrect label. If the notification letter arrives without a new label, the correct label can be ordered online by the dealership.

Owners with additional questions or concerns about the recall can contact GMC customer service at the telephone numbers listed below, referencing the emission recall number.

Contacts: 

  • GM recall number: N232398761
  • GMC Customer Service: 1-800-462-8782
  • GMC Canada Customer Service: 1-800-263-3777

The GMC logo.

As a reminder, the 2023 Savana rides on the GMT 610 platform, while production launched at the GM Wentzville plant in Missouri on August 15th, 2022. Notably, the Savana Cutaway is also produced by Navistar at a separate facility in Ohio.

The GMC Savana is not expected to see any significant changes for the upcoming 2024 model year. Production of the 2024 GMC Savana is scheduled to begin on September 5th, 2023, a few days after 2023 GMC Savana production wraps up on September 1st, 2023.

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Comments

  1. “Additionally, GM placed a stop delivery on affected Canadian units of the GMC Savana with a starting date of March 30th, 2023.”

    Just in case these vans weren’t already impossible to get, let’s put a stop sale on them because of a STICKER! 🤦🏻‍♂️

    Reply
  2. I am sure every owner is going to inconvenience themselves to get a new emissions sticker

    Reply
  3. How say we stop production of some P-Ups that are sitting idle on the lots an ramp up production of the Express an Savana Vans,,theres a BACKLOG of orders dying to be filled……Whens the last time anyone saw a van in the lot ???

    Reply
    1. Yeah, doesn’t make much sense to keep making 4cyl pickups, which nobody wants and will need heavy rebates to sell. While customers are pleading for any vans they can get their hands on!

      And no, GM, don’t try to get clever and put that 4cyl in an Express 3500. Bad enough the V8 is unobtanium and we gotta settle for the 4.3.

      Reply
  4. How can it stop before it even started? Recheck the dates in your article, please.

    Reply

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