General Motors has issued a Service Bulletin for certain units of the Cadillac Lyriq luxury crossover due to a problem related to vibration during a turn.
Affected vehicles may have a condition where the driver feels a vibration through the steering wheel while performing a turning maneuver.
Certified GM technicians will be instructed to inspect affected vehicles for proper clip orientation, and replace the intermediate shaft bolt if necessary. For U.S. dealerships, only dealers who meet the EV Readiness Requirements and technicians who have completed the required training are eligible to perform the service bulletin. For Canadian dealerships, only dealers who have signed the Cadillac Retail and Facility Standards Addendum and have met all Lyriq-specific training, tools, and equipment requirements are eligible to perform the service bulletin.
According to GM, 145 vehicles are believed to be affected by this Service Bulletin.
GM will notify owners of affected vehicles with letters, and instruct them to make an appointment with their dealer. Any owners that are unsure whether or not their vehicle is affected by this recall can visit my.gm.com/recalls and type in their VIN to see any open recalls or other actions that may be active on it. Owners can also reach out to Cadillac or the National Highway Traffic Safety Administration (NHTSA) directly with any questions or concerns they may have using the recall number and contact information included below.
- GM Service Bulletin number: N222382520
- Cadillac Customer Service: 1-800-333-4223
As a reminder, the Cadillac Lyriq rides on the GM BEV3 platform, and derives motivation from GM Ultium batteries and GM Ultium Drive motors. Production takes place at the GM Spring Hill plant in Tennessee.