GM has issued a product recall for certain units of the Chevy Traverse crossover due to an issue with the driver’s air bag inflator, which may explode during deployment as the result of a manufacturing defect.
The problem: affected vehicles may be equipped with a driver’s air bag inflator that could explode during deployment.
The hazards: if an airbag explodes during deployment, it could send metal shrapnel into the cabin, which may strike the driver or occupants, resulting in serious injury or possibly even death.
The fix: in order to fix this issue, certified GM technicians are instructed to replace the front-driver airbag module. The remedy components do not contain an inflator that was manufactured during the same time period as the potentially faulty components. The airbag replacement will be performed free of charge for the vehicle owner.
Affected components: front driver’s side airbag module.
Affected vehicles: 2014 through 2017 Chevy Traverse.
Number of affected vehicles: it’s estimated that there are 457,316 units of the 2014 – 2017 Chevy Traverse affected by this recall. Vehicles were produced between March of 2014 and March of 2017. Several other GM crossovers are also affected, including the Buick Enclave and GMC Acadia. Stay tuned for more information regarding the recalls affecting these other models.
Owners should: GM will notify owners of affected vehicles with letters mailed by June 26th, 2023, and instruct owners to make an appointment with their local dealer. Owners who are unsure as to whether or not their vehicle is affected by this recall can visit my.gm.com/recalls and type in their Vehicle Identification Number (VIN) to view any open recalls or other actions that may be active on it. Owners can also reach out directly to Chevrolet or the National Highway Traffic Safety Administration (NHTSA) with any questions or concerns they may have regarding this recall, using the phone numbers and recall numbers provided in the section below.
- GM recall number: N232404980
- Chevrolet Customer Service: 1-800-222-1020
- NHTSA Vehicle Safety Hotline: 1-888-327-4236