GM has launched a retrofit of the heated steering wheel (RPO code KI3) feature for the 2022 GMC Yukon with a customer satisfaction program recently sent to dealerships. Affected vehicles produced between December 6th, 2021 and March 27th, 2022 will now be equipped with the heated steering wheel they were originally built without.
The disruptions caused by COVID-19 and the following microchip shortage and other supply chain problems caused GM to produce some 2022 GMC Yukon units without the necessary heated steering wheel feature. The constraint only affected certain trim levels of the Yukon.
Normally, the heated steering wheel (KI3) was unavailable on the base SLE trim of the 2022 GMC Yukon. It was optionally available on the SLT trim only as part of the SLT Luxury Package (RPO code WPL). The heated steering wheel was normally standard on both the off-road focused AT4 and range-topping Denali trims.
The constraint applied only to 2022 GMC Yukon SLT and AT4 units. Affected units were marked as such with the RPO code 00G printed on their window sticker. Meanwhile, the Denali trim was shielded from the constraint.
Several other GMC vehicles received limited heated steering wheel availability during the same period, including the GMC Canyon, GMC Sierra 1500 Limited, GMC Sierra HD, GMC Terrain, and GMC Yukon.
Some of these GMC nameplates are also receiving the heated steering wheel retrofit, while for others, no retrofit is available and buyers received a credit or price reduction ranging between $150 and $500.
The retrofit is a no-charge repair to affected 2022 GMC Yukon units and is carried out by dealership service personnel free of additional cost to the SUV’s owner. The process of removing the existing non-functioned heated steering wheel and installing the necessary functional part requires approximately one-half hour of labor.
The retrofit program is in effect until March 31st, 2026.
Dealerships notified purchasers of the 2022 GMC Yukon of the heated steering wheel constraint at the time of purchase. The buyers of affected units were also informed that a retrofit of the feature would be available once GM obtained the necessary components.
Owners of affected 2022 GMC Yukon units who have questions or concerns about the retrofit, or want more information about the matter, can call the GMC customer service telephone line, referring to the GM customer satisfaction program number below.
- GM Customer Satisfaction Program number: N222371151
- GMC Customer Service: 1-800-462-8782
As a reminder, the 2022 GMC Yukon was offered with three powertrain options, including the naturally aspirated 5.3L V8 L84 gasoline engine, rated at 355 horsepower and 383 pound-feet of torque, the naturally aspirated 6.2L V8 L87 gasoline engine producing 420 horsepower and 460 pound-feet of torque, and the 3.0L I6 LM2 turbodiesel Duramax, providing output of 277 horsepower and 460 pound-feet of torque.