The 2023 Chevy Colorado and 2023 GMC Canyon introduce brand-new third generations for both nameplates, with the latter dropping cover in August of 2022, and the former dropping cover in July of 2022. Since then, a multitude of customers have placed orders for the new midsize pickup trucks, and are currently awaiting delivery. However, many have been waiting weeks, sometimes months, leading them to ask – what’s going on with 2023 Chevy Colorado and 2023 GMC Canyon shipments?
We here at GM Authority have been inundated by hundreds of queries asking that very question.
“My 2023 Colorado was built five weeks ago,” says GM Authority reader Jim B. “Any idea on average delivery to dealer after built?”
“That looks fun and all, but will GM ever ship them?” asks GM Authority reader Nick R. in response to our off-road AT4X video. “Mine’s been built but not shipped for almost seven weeks now.”
“Thousands of 2023 Colorados and Canyons are still sitting at the Wentzville factory, with no explanation why,” states GM Authority reader Bobby B. “A tent has been seen built in the factory, which has previously been used when built vehicles needed to be repaired.”
To find out, we reached out to General Motors directly.
“Production of GM’s midsize pickup trucks is well underway and we are shipping to dealers every day,” says the Director of Chevy Truck Communications, Shad Balch, in an email with GM Authority. “During launch, it is a common practice for us to temporarily build and hold vehicles to ensure quality before shipping to dealers. We know our customers are excited to get their new trucks. We are working to deliver them as quickly as possible.”
Unfortunately, existing GM processes and systems don’t quite cut it when it comes to communicating important information (like estimated vehicle delivery time) to customers. In fact, we think that GM vehicle tracking has been and continues to be a major problem, and could undergo a serious rethink and overhaul. To that end, even a general window of time when a vehicle will arrive at a dealer would go a long way toward helping customers plan for the purchase.
On the other hand, it’s worth noting that shipping a vehicle is a complex process that’s as resource as it is time intensive. From train cars to semi trucks and trailers, along with qualified personnel to operate all safely and securely, transporting trucks with curb weights in the several thousand pound range is far from the same as transporting smartphones, tablets, or laptops. To that end, GM is competing for these limited resources with other companies, both in and outside of the automotive industry, so some patience is certainly called for.
For the time being, it looks as though customers waiting for their new 2023 Chevy Colorado or 2023 GMC Canyon will have to continue to wait as GM ramps up deliveries. We’ll keep an eye on things to see how they develop, but in the meantime, subscribe to GM Authority for more Chevy Colorado news, GMC Canyon news, Chevy news, GMC news, GM business news, and around-the-clock GM news coverage.