The 2021 model year ushered in the second generation for the Buick Envision, debuting an all-new compact four-door crossover utility vehicle with two rows of seating, a turbocharged engine, and a wealth of active safety technology and infotainment features. Notably, some 2021 Buick Envision units included an owner’s manual that listed an incorrect trailer weight rating. Now, General Motors has issued a new customer satisfaction program to correct the issue.
The customer satisfaction program only affects the Buick Envision’s 2021 model year. It is unknown how many units included an owner’s manual with an incorrect trailer weight rating. To correct this issue, GM is advising dealers to print the correct trailer weight rating and insert it into the owner’s manual. The correct ratings include a maximum trailer weight of 2,500 pounds, a GCWR of 6,945 pounds, and a maximum tongue weight of 250 pounds.
The second-generation 2021 Buick Envision was introduced for the U.S. market in May of the 2020 calendar year. The exterior features a sleek and refined design with horizontally oriented headlamps and slim lighting signatures, as well as a wide grille and fascia, a sloping roof line, and polished trim. A total of seven exterior colors were offered, while two interior color options with three different seat trims were available.
With regard to technology features, the 2021 Buick Envision includes a 10-inch diagonal touchscreen for infotainment duties, supporting a range of different apps, such as Amazon Alexa, Spotify, Pandora, Apple CarPlay, and Android Auto. Safety technology features include Automatic Emergency Braking, Front Pedestrian Braking, Lane Keep Assist with Lane Departure Warning, Forward Collision Alert, Following Distance Indicator, and more.
Motivation is sourced from the turbocharged 2.0L I4 LSY gasoline action, which is rated at a maximum of 228 horsepower at 5,000 rpm, and 258 pound-feet of torque at 1,500 rpm. Output is routed through the GM nine-speed automatic transmission, with either front-wheel drive or all-wheel drive on board to put the power to the pavement.