GM Authority has learned that General Motors has released a Customer Satisfaction Program for certain units of the 2023 Cadillac Lyriq due to owners having difficulties inflating their tires.
The problem: affected vehicles equipped with the optional 22-inch Dynamic Split Spoke Reverse Rim alloy wheels (RPO code PJA) have minimal valve clearance, and owners may be unable to inflate the tires using their standard air chucks. It’s worth noting these wheels are wrapped in 275/40R22 all-season self-sealing, low-profile tires, and are only available on 2023 Lyriq RWD variants.
The fix: certified GM technicians will be instructed to inspect the unit and install valve stem extensions as necessary. It will take GM techs less than an hour to perform the fix. For U.S. dealerships, only dealers who meet the EV Readiness Requirements and technicians who have completed the required training are eligible to perform the service bulletin. For Canadian dealerships, only dealers who have signed the Cadillac Retail and Facility Standards Addendum and have met all Lyriq-specific training, tools, and equipment requirements are eligible to perform the service bulletin.
Affected components: 22-inch wheel valve stems.
Number of affected vehicles: it’s currently unclear how many vehicles are affected by the service bulletin.
Owners should: wait to be contacted by GM or schedule an appointment with their local Cadillac dealership to have the service bulletin performed.
- GM Customer Satisfaction Program Number: N222387630
- Cadillac Customer Service: 1-800-333-4223
The Lyriq has been dealing with other quality-related issues as of late. Recently, another Service Bulletin was released related to a windshield molding retainer bracket that is too wide. Before that, deliveries of the all-electric crossover had been delayed in order to apply a vehicle software management update in addition to resolving a cracking liftgate panel and performing a recall for display screen issues. Over the course of the 2022 calendar year, GM only made 122 deliveries of the Lyriq, despite production officially kicking off in March 2022. However, GM is now shipping Lyriq units to dealerships.