Chevy was ranked twenty-third overall in the Consumer Reports 2023 Automotive Brand Rankings, placing the mass-market brand in second out of all four of GM’s brands.
This ranking is one spot above Chevy‘s CR 2022 Automotive Brand Rankings score, where the Bow Tie brand figured near the bottom of the pack. Meanwhile, Buick, Cadillac and GMC were ranked twelfth, twenty-fourth and twenty-seventh overall, respectively. German luxury brand BMW was ranked first overall on this year’s list, while Land Rover rounded out the bottom of the standings at spot thirty-two.
Consumer Reports‘ automotive brand rankings are based on an overall score that it assigns. This score is based on the publication’s own road test scores for a brand’s various vehicles, along with predicted reliability and owner satisfaction based on responses from past owner surveys. A vehicle’s safety score from institutions like the Insurance Institute for Highway Safety was also taken into account when assigning brand scores, while a separate “Green” score was applied to brands based on the number of eco-friendly vehicles it offers.
In light of this, Chevy’s drop in rankings comes as a result of low predicted reliability and average customer satisfaction scores.
On that note, previous CR reports further elaborated on Chevy’s low scores in reliability and satisfaction. In regards to reliability, the Bow Tie brand fell 10 spots when compared to the previous year to place twentieth overall. This ranking placed Chevy as the least reliable GM brand.
Meanwhile, customer satisfaction was relatively average. In fact, Chevy placed fifteenth out of twenty-eight brands surveyed, notably ranking higher than GM’s other brands.
In spite of these previous reports, CR still recommended quite a few Chevy 2023 models, including the C8 Corvette, Equinox, Traverse, Blazer and Trailblazer. It’s worth noting that each model performed very well against its competition.
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Comments
Interesting. JD Power’s just released dependability study rates the Buick 4th and Chevrolet 5th. Toyota scored 7th place.
JD Power is far more professional and unbiased than CR.
JD power is paid by the Automakers to give their ratings. One of the most worthless ratings out there.
Consumer reports is not far behind by placing BMW as #1 lololololol. The Balvarian Money Waster will never be tops in reliability or cost of ownership no matter how delusional their fanboys want to get.
I trust Edmunds. They make their money by helping people know which cars are out there and which ones fit your needs most. JD power isn’t terrible, but it’s not unbiased. I trust twitter more than CR.
CR has no credibility they have been pro-imports for a long time. I see more new Silverados, Malibus, and Equinoxes than anything else. However, I live in a free red state so maybe that helps too.
In Kentucky there are Toyotas as far as the eye can see.
Where you at in Kentucky???? It’s Chevy and ford territory. Course I can drive by a house and tell where your from if there a birthday party going on. It’s either all trucks, all from the big 3, or a couple kias and a highlander. Unless your in louisville proper though, good luck finding an import or Japanese brand.
Here we go again CR is run by liars. I have a 22 Tahoe, a 22 Corvette, a 19 Equinox, and a 1998 Corvette. All have never had to return to the dealer for a repair just their first free oil change.
like i said if GM made sledgehammers consumer distorts would find something wrong with them
If you think imports don’t have major issues you are living in la la land , they all have service departments don’t they and warranty repairs …
I have a 19 Equinox and a 12 Silverado, both purchased new and each one has had one minor recall, air duct retainer clip and an air bag check. Otherwise neither has been back to the dealership for anything. No complaints here! Almost ready for a new Silverado.
Is this any surprise people ????
I think automobile manufacturers in general are building much better quality vehicles. So even if Chevy gets low ratings by CR, they are still good cars. I own 2 chevys, a 2014 Malibu LT3, and a 2014 Traverse. They both have been fantastic vehicles with no problems. I’m also very happy with the way General Motors is developing a variety of Electric vehicles. My next vehicle will be an electric. Go Chevy!
Gave up on CR years ago when they convinced me to get a Honda lawn mower. Thankfully Home Depot had a good return policy back then.