GM has issued a product recall for certain units of the 2019 Cadillac XT4 due to an issue that results in a faulty rear view camera.
The problem: affected vehicles equipped with the optional Surround Vision feature may have a rear view camera that has the potential to fail or function intermittently due to a faulty video processing module (VPM).
The hazards: if the rear view camera were to function improperly, rear visibility would be reduced, leading to an increased risk of a crash or serious injury while backing up.
The fix: certified GM technicians will be instructed to inspect the video processing module (VPM) and replace as necessary. Additionally, the VPM software may need to be updated.
Affected components: the video processing module (VPM).
Affected vehicles: 2019 Cadillac XT4.
Number of affected vehicles: it is uncertain at this time how many XT4 units are affected by this recall.
Owners should: GM will notify owners of affected vehicles and instruct them to make an appointment with their dealer. Any owners that are unsure whether or not their vehicle is affected by this recall can visit my.gm.com/recalls and type in their VIN to see any open recalls or other actions that may be active on it. Owners can also reach out to Cadillac or the National Highway Traffic Safety Administration (NHTSA) directly with any questions or concerns they may have using the recall number and contact information included below.
- GM recall number: N222373321
- Cadillac Customer Service: 1-800-333-4223
- NHTSA (toll-free number): 1-888-327-4236
As a reminder, the 2019 Cadillac XT4 was powered by the turbocharged 2.0L I4 LSY gasoline engine, rated at 237 horsepower and 259 pound-feet of torque. Power was routed to the ground through the GM nine-speed automatic transmission.
Under the skin, the XT4 rides on the GM E2 platform.