GM Releases Fix For 2023 Cadillac Lyriq Vehicle Software Configuration Management Update
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GM has released a new customer satisfaction program for the all-electric Cadillac Lyriq luxury crossover related to a software configuration management issue that could affect the vehicle’s infotainment and lighting systems.
The problem: affected units of the Cadillac Lyriq may exhibit multiple software issues, resulting in a condition wherein the onboard infotainment system fails to emit any audio, the cornering lamps flash, or other lighting concerns.
The hazards: there are currently no known safety concerns related to this issue.
The fix: GM technicians are instructed to confirm that over-the-air updates have been correctly installed. In addition, various modules will need to be manually updated by the dealer in order to ensure that onboard systems are running the latest software. To do this, GM is instructing dealers to use a pair of SD cards to reprogram onboard software, if necessary, including the power steering control, front view camera, forward range radar sensor – long range modules, and image processing module 1 processor 1 VCI.
Affected components: onboard software and module programming.
Affected vehicles: 2023 Cadillac Lyriq
Number of affected vehicles: it’s unclear at this time exactly how many units of the 2023 Cadillac Lyriq are affected by this customer satisfaction program.
Owners should: GM will notify owners of affected vehicles and instruct them to make an appointment with their dealer. Owners who are unsure if their vehicle is affected by this customer satisfaction program can reach out to GM directly with any questions or concerns using the customer satisfaction numbers and contact information included below.
Contacts:
- Customer satisfaction program number: N222378271
- Cadillac customer service: 1-800-333-4223
Production of the Cadillac Lyriq is ramping up now. GM produced 2,477 units of the luxury crossover in November of 2022, bringing total production to 6,192 as of November 30th, 2022.
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Great. I would like to finally receive my Lyriq that I reserved about a year and a half ago I think it is now
So in total, Cadillac Lyriq has sold about 3 days of Tesla Model Y production.
That’s pretty incredible.
You are comparing steaks to hamburgers. Steaks are cut and served a few at a time, like the Lyriq. Hamburgers are fried and served thousands per hour, just like the Model Y. You choose what is better.
Im hoping that’s the case. But if my steak is taking too long, at least the waiter or chef should give me an update
That’s true in a way. Those Cadillac burgers are going to depreciate a lot faster though.
I’m just d@mn glad they pulled it ahead in production and release by 9 months. This is what happened when GM waits too long to enter the EV game and then has to play catch up. Can’t deliver a product and that they have built is choke full of bugs. Can’t wait to get mine. 😂 maybe we should stop with all the bull$hit hype commercials now since this car is a unicorn.
They produced 6,192 at the end of November but only delivered a couple of hundred in 2022? These numbers can’t be right. There must be a very large “bayed ready to ship” area in Spring Hill.
I hope the tax credit becomes available to apply to the down payment, although the Treasury says it’s over the $55,000 threshold and won’t be allowed. Let’s see how much power GM has in DC!
LYRIQ has been deemed by the Treasury to be a PASSENGER vehicle. As it is over $55,000 it receives NO credit. At least I’ll get $500 from NY State.
It would have been nice if they DECONTENTED the LYRIQ such as no light show, no 80 amp charger (the old 32 amp charger used by the VOLT and older BOLTs would have been perfectly fine), no super cruise hardware, and no Gesture operated Tailgate, and got the price down to $54,995 so that then it would get a $7,500 fed tax credit.
Plus a lot less crap to try to get working so that the 6,192 vehicles could be actually sold – at least more than the 36 sold in all of 2022. Hope they release mine soon…. I really need another car and didn’t think I’d be going this long without one.
They sold more than 36! We have #000097 at my dealership
I hear that. I reserved the Lyriq hoping I was going to be able to stop literally pouring money into my current vehicle
My 2023 is on order. The blue with grey interior, AWD and 500 HP! I’m supposed to pick it up in the spring.
Let’s hope! 🤞🤞🤞Im sure you will enjoy it! We have one in service and it rides nice it’s very quiet nice acceleration (2 wheel drive) and interior is nice, fit & finish good. It’s in service for a systems update! before everyone goes crazy and the customer didn’t like the way the infotainment switch felt so we changed it. I really do like this car/crossover /SUV
If its at the dealership, it hasn’t been sold yet… Other useless things in addition to what I’ve previously mentioned in my last comment they could decontent on vehicle are the silly motorized oversized charge port door, which some find ugly anyway, and just have a standard gas cap style door. 220 charger cord (some of us do not need them ever) and the free 220 outlet installation (worth $1500).
Doing all that would bring the cost down to $49,990 and then I’d get $2,000 also for my state rebate in lieu of the $500 I’ll get if and when they ever make my car.
For people who really need any of the 7 decontented features – they could be available optionally.
Back in 2011 with the VOLT (or late 2010), the only charger facility included with the car was a 110 volt 8 or 12 amp (driver’s choice) charging cord. If you wanted more than that you could hire an electrician to put in a 220 line, and you could purchase either a dealer 220 wallbox or purchase one after market. I see no reason why such a policy wouldn’t be advantageous now since then it would get multiple tax credits – which means less gov’t theft from the taxpayer during the year they purchased a plug in car.
I know the official ruling, but GM has been successful in jawboning with DC, so we’ll see what happens that might alter this. After all, the so-called progressive Democrats have been pushing the “green” agenda. They can at least make it affordable with the tax credit.
Are the sales mentioned US built and delivered or dies that include the ones built & delivered in the plant in China?
Im thinking US
I hear that. I reserved the Lyriq hoping I was going to be able to stop literally pouring money into my current vehicle
Why doesn’t Cadillac just drop the price of the Lyric to $54,990 to qualify it for the tax credit, like Tesla did with the Model Y?
I think Congress should remove the price caps; then everyone can buy the car they need, even if it’s a Hummer
Yes, all EVs should qualify for the tax break simply because you are buying an EV. However, wouldn’t the larger vehicles require larger batteries thus, creating more greenhouse gas to manufacture? There’s no incentive. As Americans we always want everything bigger.
Yes Theresa – bigger vehicles create more greenhouse gases…
Good thing – the GLOBE has been getting 1/2 degree centigrade colder over the past 20 years…Coldness has other bad effects, such as more hurricanes and storms – compared to the historically mild weather we had when it was warmer..
Anyone remembering the POLAR BEAR COMMERCIALS for the Nissan Leaf around 12 years ago that were grateful for the LEAF saving the planet must now realize, that with ever increasing greenhouse gas levels has resulted in such an OVERPOPULATION of Polar Bears lately that countries like Canada are worried about what to do about the Surfeit of them. How about letting the Indiginous Indians poach them as they used to before all the hysterisy?
Apparently people in general are not as worried as we are supposed to get over ‘Carbon’ (more properly called OXYGEN) since that is what is left over after plants eat Carbon Dioxide. Now, we are supposed to worry about ‘Excess Nitrogen’ – at least that is what the Dutch Government calls it and is using the excuse to seize Dutch Farmers’ land.
Since the atmosphere is already about 80% Nitrogen, I don’t think a few more parts-per-million will hurt…. Of course, such idiocy results in the theft of people’s livelihood if they are dumb enough to let it happen.
Yes Theresa – bigger vehicles create more greenhouse gases…
Good thing – the GLOBE has been getting 1/2 degree centigrade colder over the past 20 years…Coldness has other bad effects, such as more hurricanes and storms – compared to the historically mild weather we had when it was warmer..
Apparently people in general are not as worried as we are supposed to get over ‘Carbon’ (more properly called OXYGEN) since that is what is left over after plants eat Carbon Dioxide. Now, we are supposed to worry about ‘Excess Nitrogen’ – at least that is what the Dutch Government calls it and is using the excuse to seize Dutch Farmers’ land.
Since the atmosphere is already about 80% Nitrogen, I don’t thing a per more parts-per-million will hurt…. Of course, such idiocy results in the theft of people’s livelihood if they are dumb enough to let it happen. As far as the polar bears go, Canada is having a big problem with overpopulation of polar bears lately in indiginous areas that they are wondering what to do? How about letting the Indians poach them again to solve another gov’t created problem?