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Sierra HD Customer Is GMC’s Most Loyal

When it comes to model loyalty, a majority of customers buy a different model (nameplate) every time they purchase a new vehicle. But the GMC Sierra HD lineup bucks that trend, as most owners of Big Red’s heavy duty truck line return to buy the vehicle again.

2024 GMC Sierra HD.

Speaking to GM Authority Executive Editor Alex Luft, GMC marketers explained that the Sierra HD lineup enjoys the most loyal customers of all vehicles in the GMC portfolio. In fact, over 50 percent of Sierra HD owners are return customers who came back and bought another GMC heavy duty truck.

To put this statistic into perspective, the typical vehicle loyalty rate hovers in the 20 to 30 percent range, depending on model. This means that Sierra HD customers are roughly twice as loyal as average buyers.

GMC Sierra Sales Detail - Q3 2022 - USA

ModelQ3 2022 / Q3 2021Q3 2022Q3 2021YTD 2022 / YTD 2021YTD 2022YTD 2021
Total-4.9%50,16952,774-11.5%169,107191,186
Sierra LD-28%27,11437,637-28.6%97,452136,534
Sierra HD+52.3%23,05515,137+31.1%71,65554,652

When looking at sales numbers, the GMC Sierra HD lineup is in a good position. Sales are on rise, as GM sold 23,055 units of the heavy duty truck during Q3 2022, representing a 52.3 percent increase as compared to the same time frame the year before. During the first nine months of the year, sales rose 31.1 percent to 71,655 units.

This is promising news for GM, as the refreshed 2024 Sierra HD makes the big truck even more competitive. Set to begin production in February 2023, the refreshed 2024 Sierra HD brings all kinds of updates and changes to the exterior, interior, powertrain, capability, and even the trim hierarchy.

On the trim level side, an all-new trim level – the Denali Ultimate – joins the lineup. This new range-topping model is distinguished by Vader Chrome exterior bits, 20-inch Ultra-bright wheels, and a unique Alpine Umber interior appointment.

On the exterior, the 2024 Sierra HD range spotlights tweaks to the front fascia, including the grille and bumper, along with six new exterior colors. Meanwhile, the SLE and SLT trim levels get a unique interior treatment, while the AT4, Denali and Denali Ultimate receive a more premium interior design.

The all-new interior of the range-topping 2024 GMC Sierra HD Denali Ultimate.

The all-new interior of the range-topping 2024 GMC Sierra HD Denali Ultimate

In regards to engine options, all trim levels but the Denali Ultimate are equipped as standard with the naturally aspirated 6.6L V8 L8T gasoline engine, which is rated at 401 horsepower and 464 pound-feet of torque. Standard on the Denali Ultimate and optional on the other trims is the 6.6L V8 L5P turbodiesel Duramax engine, which is now uprated at 470 horsepower and 975 pound-feet of torque.

No matter the engine choice, every heavy duty truck is equipped with the Allison-branded 10-speed automatic transmission. This 10-speed replaces the GM heavy duty six-speed gearbox used in gasoline models prior to the 2024 mid-cycle refresh. More details, like pricing, are expected closer to the start of production.

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As a typical Florida Man, Trey is a certified GM nutjob who's obsessed with anything and everything Corvette-related.

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Comments

  1. I love GMC Sierra HD’s with the Duramax. I’m also a fan of the old Ford F250s with the Navistar diesel.

    Reply
  2. What’s next? The Denali Ultimate Plus Plus Plus!

    Reply
    1. Please alert GMC Sierra 2500 HD AT4, Delani owners of moonroof/sunroofs spontaneously exploding straight upward/raised up toward the sky like a shotgun or an explosion due to defective auto glass manufacture defect endangering owners, family and others. GM is aware of this defect and ignoring complaints and refusing to recall these trucks. If you experienced moonroof explosion please report to National Highway Traffic Safeyy Administration, GM and class action lawsuits.

      Reply
      1. Please send some pic,s of the new wheels for the new GMC 2500hd

        Reply
      2. What? Please try some punctuation, spell checking and proof reading, that is so hard to read. Those two models (AT4 and DENALI not Delani) are not the only ones with sunroofs. No, they aren’t defective, just because you had it happen doesn’t mean it is a problem with all. Sometimes things fail or it can be hit too. They have zero reason to recall them because you and maybe, MAYBE, a few other people had it happen. Google any car brand and there will be some sunroof failures (shattering) with them all. Have the dealer replace it and move on, no need to spread false information to make you feel better. I bet you joined forums and posted the same thing and left not contributing to the forums just to complain.

        Class Action lawsuit, hahaha, what are you a lawyer looking for a money grab? This post has SPAM written all over it.

        Reply
  3. I would like to see GM make the 8.1 again. I know a couple of people that have this engine in there truck and motor home they like this engine because of the power and trouble free. They claim to be getting fairly good fuel mileage.

    Reply
  4. Currently on my 5th straight GMC truck. Currently have a 2020 2500 denali and a 2022 3500 denali Dually. The best trucks ever! I love hooking up my Bobcat ot hauling concrete, it’s just a beast! Work and pleasure.

    Reply

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