GM has issued a service bulletin regarding an incorrect label for the certain units of the 2022 and 2023 GMC Sierra HD, in both 2500 HD and 3500 HD configurations.
The problem: affected units are labeled with incorrect camping loading information.
The fix: owners of affected models will be mailed the correct label to install on the vehicle themselves. Meanwhile, dealers will fix any affected units in their inventory. The label carries a part number of 85637822, and the program will be in effect until January 31st, 2025.
Affected components: Camping loading information label.
- 2022 Chevy Silverado 2500 HD
- 2022 Chevy Silverado 3500 HD
- 2022 GMC Sierra 2500 HD
- 2023 GMC Sierra 3500 HD
Number of affected vehicles: it’s unclear at this time how many vehicles are affected by this issue.
Owners should: wait for GM to send the correct labels, or bring their vehicle to the dealer to have the label installed there.
- GMC Customer Service: 1-800-462-8782
- Customer Satisfaction Program Number: N222368920
It’s worth noting that the 2022 and 2023 GMC Sierra HD currently has other customer satisfaction programs currently in place, among these being a retrofit for front heated seats. Originally, this feature was unavailable to order on Sierra HD SLE, SLT, and AT4 trims, while the Denali was unaffected by the issue. The constraint on these seats was lifted in May 2022.
As a reminder, the 2022 and 2023 GMC Sierra HD were offered with two engine options, including the naturally aspirated 6.6L V8 L8T, which is rated at 401 horsepower and 464 pound-feet of torque, as well as the 6.6L V8 L5P turbodiesel Duramax, which is rated at 445 horsepower and 910 pound-feet of torque.