Yes, There Are Still GM Vehicle Production And Delivery Delays
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The auto industry as a whole continues to grapple with myriad production and supply issues, and GM is certainly no exception.
One of the most impactful factors thus far has been the global microchip shortage, which has forced GM to place constraints on a range of different features. A few of the features most heavily impacted by the shortage have been heated seats, ventilated seats, and heated steering wheels, with GM placing constraints for these features across multiple model lines for all four U.S. brands (Buick, Cadillac, Chevy, and GMC). Although many of the features are eligible for a retrofit after the fact, as in after the vehicle has been delivered to customers, feature constraints as a result of the chip shortage are still a common theme these days.
Although GM has sought to prioritize available microchip supplies to keep lines rolling, parts shortages can still force entire plants to come to a standstill. Just a few recent examples include GM Silao plant in Mexico, which produces the Chevy Silverado 1500 and GMC Sierra 1500, as well as the GM Bowling Green plant in Kentucky, which produces the Chevy Corvette.
Transportation issues have also been common. One recent example was reported over the summer, at which time available inventory for the Buick Envision took a hit as a result of a shortage in transport vessels, limiting GM’s capability to ship new units to North America from the GM-SAIC Jinqiao production facility in Shanghai, China.
Which brings us to yet another recurring issue – plant shutdowns. Prior to the transportation issue outlined above, the GM-SAIC Jinqiao was taken offline as the result of an outbreak of COVID-19. GM previously shuttered production operations in the U.S. in 2020 as well. More recently, a worker at the GM Wentzville plant in Missouri reportedly tested positive for monkeypox late in August, and although production was unaffected, it goes to show just how delicate the situation is.
All told, GM is working through these issues on “a weekly basis,” per a statement made by GM CEO Mary Barra in July. Additionally, The General is aiming to shore up its own supply of microchips through the development of its own family of microcontrollers. And progress certainly has been made in the last year, with GM recently announcing in October that it cleared out three-quarters of its 95,000-unit vehicle backlog. That said, some estimates say that the ongoing automotive supply shortages may last well into 2024, and as such, customers should be prepared to adjust their expectations accordingly.
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Any 2022 model not delivered by now, should have a $5,000 rebate.
I just got my 2022 Tahoe after waiting 364 days. Asked dealer for a closeout price and like every other question I asked Chevrolet over the last year all I got was a shrug.
It does not work that way. These vehicles are not damaged or discontinued products.
Some can argue that a vehicle sitting, and not moving or being cared for after 6 months sitting a field or parking lot is more prone to having issues. Mice/Rats chew wires. Paint needs to be kept clean as dirt that get baked/weathered into it can cause issues. Tires need to be rotate as they can develop flat spots just sitting (not to mention, the tires are probably over a year old to begin with). Seals start to dry out if oil is not being moved around. Just to name a few reasons why they should be discounted.
Agreed on all counts. Makes no sense for dealers to do it though, because if you don’t buy it for the MSRP or higher, there will be a line of 30 people right behind you that will. Not a great bargaining position consumers are in these days.
That’s changing with the economy going into recession.
Well said. I received my 2022 ZL1 and the E-brake/brakes had glazing, sticking & chatter issues. New parts were installed, turning on a lath was going to work for me. But I mentioned it before I drove it off the lot & I received a (DUE BILL) the Issue resolved by replacing ALL parts related to issue after I whipped out the (DUE BILL). Still had some push back, but I pushed through & persevered. Battle of attrition is absolutely required when dealing with the dealer.
I reserved my Denali with super cruise in November of ‘21, ordered in April, got it last week. These delays are pretty nuts.
The business model of parts arriving just on time for assembly has to be partly to blame for these long delivery times and unfinished vehicles from assembly line.
Just in time parts delivered to assembly plants worked pretty good for 30 odd years. Since Covid, it’s gone to hell. In any manufacturing environment, excessive inventory can really take down a company especially when that inventory is costing interest charges.
Nobody says you need to have a years worth of inventory. It should be standard practice to have 30 days of supply in inventory so if the supply lines go down you can keep manufacturing for 1 month or until you find an alternative supplier.
It’s a great strategy in a perfect world. The world has been far from perfect for the last three years, unfortunately.
Any news when my wife’s 2022 GMC At4 will get a call from or gmc dealer for retrofit for heated and cooling seats
GM sure is a great company to take on these Herculean challenges and obstacles to getting the right vehicle to the right customer–on time.
I certainly hope they will deliver for all of us in the future as we await Ultium propelled vehicles of different classes.
Drink the kool-aid much?
Sarcasm noted.
Tell the communist over there to stop shutting down the country over someone sneezing, and while their at it the can stop throwing people in prison for not liking Xi’s tic-tocs. Free enterprise has proven itself time and time again to be the strongest economic driver, and the most stable as well. Here we are in a country with a welfare issue of only 320 million strong waiting on a country of 1.3 billion people… most who grew up rice farming and don’t yet know AC, and we’re waiting on China to get our parts????
This entire mess is a fantastic lesson in limited or no offshoring. Say what you want about nationalism, but this proves it has a lot of merit.
The US should never have been in this “supply chain” disaster in the first place. It’s as if none of the 1000’s of experts saw it coming, but it was pretty obvious to many.
The entire mess is really a lesson in:
1. Terrible initial bad predictions.
2. Sensationalized hysteria of item 1 from the media.
3. Terrible government response in reaction to items 1 and 2 above.
4. Never revisiting 1 (via censorship) until two year after the pandemic was underway.
“customers should be prepared to adjust their expectations accordingly.” …..I did….bought from another company that actually is building the vehicle with ALL parts included at delivery
That comment rubbed me the wrong way as well. Sounds arrogant and misplaced.
One of the number one rules in business is that if you can’t give your customer what they want, the customer will find someone that can. Customer loyalty in the auto industry isn’t what it once was. If someone needs a new car, and GM says “we can get it to you in 6-8 months, but it won’t have all the features at delivery”, and then they go to Ford or Jeep and are told “we can get it delivered to you in 2-3 months with all features at delivery”, most customers will go with the Ford or Jeep.
It isn’t only customers that should be prepared to “adjust their expectations”. The automakers will also need to learn the same, and expect that customers will walk away if they cannot get a vehicle in a reasonable time with the features they want.
Arcee, I do agree with everythig you said. My friends switched brands after decades of loyalty when the manufacturer failed to provide waht they wanted.
BUT I keep thinking about the sales-people at the dealerships, when they do not have what I “want”
the sales -people a the dealerships insist on me buying “what they have”.
The one time I bought a GM truck off the lot I was ready to take it back after a week. At 30,000 miles I had transmission trouble (under warranty) and at 65,000 it was having the same problem. The ones I ordered the way I wanted have lasted much longer. My current Silvarado has 355,000 and still going strong. I ordered a 1500 LT Trail Boss, Crew Cab, Standard Bed, Diesel, 4×4, with quite a few premium packages I was told was built the first week of June (after ordering the last week of April). It has been sitting in Mexico ever since.
Mike – reading some great reviews on the Trail Boss. A few do have the lifter issue that hit some trucks made before yours.
Hope you get it soon! I see them on the road a lot around me last few months.
I am all for more $ and support for the Truckers and Rail workers that move vehicles and just about everything else in the US. I get that I would pay it my prices, but these guys and gals need some attention.
Well said Rick!!!!!!!
Food for thought. The dealer I dealt with mentioned to me that they received well over 2million dollars for a PPP forgiveness loan. They aren’t making any orders until they sell the stuff nobody is interested in. Usually those are given to them from GM as they have met their obligation to GM. That’s why they don’t care and push the left overs. And most of all their best years was when the government was handing out free cash. The sales people saw none of that. They don’t care either.
It’s hard to walk away to a competitor when the competition is suffering the same constraints as GM.
I did as well, twice in under a year. (Long story.) Fully assembled, with all parts, each was a dealer-placed order; not something from inventory. Neither vehicle was a GM or Ford.
Currently there are 93 plants being built or are open and manufacturing chips in North America. This excuse is running out is steam. In a few months, my order has not been picked up for a new sierra Denali for 1 year. There is more to this story than we all know.
Please enlighten us.
93 built or operating? What does that mean? Of the 93 6 are operating or 70 are operating? Same statement fits either case.
Dealers putting 5 to 20k over sticker are doing the customer an injustice.
Imagine how you will feel in 3 years when your car has a payoff over the actual value?
Great, in the mean time ! ! ! Through away all the “white” paint – – – nobody likes white ! It seems as though every Silverado I see is white . And,,, there are still no REGULAR CAB , STANDARD BED , RWD Silverados in new England ! ! ! There is only ONE RWD up here but its a 4 door and its WHITE… REGULAR CAB , STANDARD BED , RWD trucks have been a staple for Americans forever,,, its simply not American not to have them available in a variety of colors on EVERY dealers lots ! ! !
Noticed the same thing. Can’t find rcsb rwd in my area, either. How soon too we are told,’ people don’t buy them’, so they are cancelled , again?
Hard to buy something they won’t let you order!
I’m trying to get a 1500 LT Trail Boss, Crew Cab, Standard Bed, Diesel, 4×4, and all I can find are short bed and most are white.
For standard beds look far and wide, farmer dealers are your best bet,
Saying “customers should adjust their expectations accordingly” is oxymoronic. Potential buyers will adjust their expectations by becoming customers of other car companies.
Fixed it for you.
Been waiting for a 2022 Blazer LT111
V6 since early March 2022. I am wondering how long GM will be building 2022 orders. Into 2023?
Excuses👎
While you wait for your new vehicle your present vehicle is depreciating.
So is the “new” 2022! My existing vehicle is a 2005 with 355,000 on it. I’m not worried about depreciation on it.
Late model stuff is appreciating in value, in today’s market. Old stuff is holding value too.
My present vehicle at least has all the parts on it lol. You buy a new one at MSRP and is worth $15k less before you start the engine because the vehicle has been sitting in a grass field with birds and rats in it for a year.
So why do you think g m would intentionally inconvenience customers. Does Mary have her feet up on her desk? I don’t think so.
Absolute incompetence starting with Mary……
Sorry Beth, the buck has to stop somewhere. CEOs and bosses taking blame for poor performance is nothing new, and it certainly isn’t based on gender, which is what many on here want to hide behind.
Don’t buy a GM product with any options deleted with “for a future later retrofit” on the window sticker if you ever want to see those options. I bought a new 2022 GMC Sierra AT4 in March 2022 the the following options deleted with a later retrofit clearly on the window sticker: heated wheel, heated and ventilated seats, front and rear parking assist, all to be retrofitted at a later date. well 8 months later no retrofit. GM customer service is worthless, they can, or will give no timeline. Meanwhile my local dealer in Loveland Co has 24 2022/2023 GMC Sierra 1500’s on the ground or coming in with my missing options. Clearly the do not care about anyone who trusted GM would hold up thier end of the deal. Now most of the new trucks incoming still have something missing. Anything from steering column locks, dynamic engine management on the 5.3 v8, even their mulit pro tailgate and 120 volt accessory outlets. I should have kept my Ram !
My wife is having the same issue with her 2022 Blazer 2LT…built in January ’22 and bought in March, still waiting on the heated seats and rear park assist chips. Dealer originally said at delivery that one set of chips would be in “late summer” and the other set would be in “4th quarter.” My wife called the dealer last week and still no updates despite a story being circulated that Blazers were now undergoing retrofits for the heated seats. She said this will likely be her last GM vehicle. My ’22 Durango GT was built in the same month as her Blazer, but mine came with heated seats/wheel and rear park assist/cross traffic…no window sticker credits for missing parts.
I ordered a 2022 Silverado 2500HD LTZ just to get around the asinine ‘auto engine shut off’ and DFM. I waited seven months for it to show up. It came missing the steering wheel heat, the heated and ventilated front seats and the proximity alert parking assist. I got an email from GM just a few months after taking possession of the truck saying they now had chips and my dealer would soon be contacting me to have them installed. That was probably eight months now. It’s been a YEAR since I got the truck and STILL no chips, and NO ONE will give a time line. It’s absolutely PATHETIC. The truck also has the dreaded “CHEVY LEAN,” but that’s another story entirely. FF to today, and I’m now waiting on a 2023 Traverse Premier to show up, that’s BEEN BUILT, but has been SITTING IN A PARKING LOT for THREE MONTHS NOW, and all GM can say is there’s a “congestion issue where it’s parked, and again give NO TIME LINE AT ALL for WHEN I can expect it to arrive. Well, I’m DONE with GM. I will NEVER order another new vehicle from them. I will never buy one of their trucks with auto engine shut off and either AFM or DFM in the engine. The OLD truck are tough ones, like 1987 and prior. I’m going back to the OLD stuff.
Doing the same thing over and over, as in ordering a new gm vehicle in these times, and expecting a different outcome is, well, questionable. At least you now see the light.
You can stick your condescending comment where the sun don’t shine, skippy. Isn’t my fault your life sucks so you think leaving wise-ass comments to others makes you feel better. Now go pound sand, before someone beats you up again.
Must have hit a nerve to set you off like this. Just asking, what makes you think ordering more than 1 vehicle from gm will make them speed either order up? YOU are the person that’s RANTING about how pathetic gm is etc. then goes off when someone questions you about why you would set yourself up for double the trouble. You can keep the sand, not interested. Oh, and my life is just fine, at least i’m not calling others names when you are the unhappy one.
Gm’s stock is in the tank for a reason. Get someone in there that is hungry and listens to the masses. We landed people on the moon. We have an issue with supply (NOT IN SPACE). This should have been fixed in early 2021. AGAIN, Get someone in there that is hungry. People at the top are more worried about being woke.
as the phrase goes….. You go woke your stock goes up in smoke!!
What the hell does that even mean? People make up words and start throwing them around like everybody follows your way of thinking.
You sound like an idiot Rod. Read more and learn big words.
Rod, it’s another name for boycotting…you know, something the left invented and has used to hammer countless companies and people. Now the right is doing it, so enjoy.
Disney could probably give you a little more insight on this…
Thanks for a civil answer.
Something might be breaking loose or I got lucky…
In Sept, I ordered a Silverado 1500, LTZ, Standard Bed, 6.2L Gas Engine, Glacier Blue paint, Tech Package, Z71, LTZ packages, and Multi-flex Tailgate
For the first 60 days, the 6.2 L engine, Glacier Blue paint, and Tech package were constraints. No action.
Last week, all constraints to my dealer cleared, and GM picked up the full order (all options) and assigned a 1/9/2023 build date.
Still, a long way to go and lots of things could go sideways in terms of delays, but something moved. I almost bailed out and went for one of the Sierra Denali’s w/6.2 that were available at dealers (for a day or two), but in the end I am sticking with the Silverado.
Based on the above comments, I am rolling the dice on post deliver retro fit issues, but really want this specific truck. Time will tell if I end up with a batch of problems….
Then it will sit in transit till June when the 2024 trucks come out. My truck was built oct 6 2022 and has been sitting in transit in indiana for 62 days and counting!
Yep, my 2023 Traverse Premier was BUILT back on 9/14. It’s been sitting in a parking lot in Michigan ever since, almost three months. GM’s excuse… a “congestion issue.” It’s just absolutely pathetic. After this one, I will never order another new vehicle from GM, and I hope GM is reading these comments.
Don’t get too excited about seeing your truck anytime soon. I ordered a 2022 Silverado WT with the 5.3 and a few other basic options. The order was accepted in early May 2022. The truck was produced the second week in June and as of Dec 2022 I’m still waiting on delivery with no ETA from Chevy.
It’s sitting in a field. Personally I would tell them to forget about it. Do you really want a depreciated vehicle at a high price?
Ordered a 3500HD SRW in February, GM never picked up order in 2022. Switched to 2023 order picked up beginning of September, truck built first week of November. Was marked shipped 11/18/2022 then on 12/8/2022 switched to delayed, and back to the waiting game. lots of excuses from trucking company to audit as sitting in shipping line found an issue. Calling BS just don’t sound right to me.
Good luck Rick. Mom always said, don’t count your chickens.
Roger that. Long way to go still
Semi Conductors: I read last week that chip makers now have a glut of chips. Just not the ones needed for Automotive
to help bring down the backlog. That the future of semi conductor is to have an over-supply, everywhere.
Every country is building up chip capacity and the future is over-capacity. Yet, at this moment, all the Covid related demand
dried up, and chip invetories will likely be written off as there is no demand.
Crazy times for sure.
I hope the USA builds so many microchip/semiconductor plants that we put China out of business.
On another note, I went to the Chevrolet dealership I worked at for 37 years to order a 3.0 High Country, and they told me that the LZ0 diesel is once again under constraints. I ordered an AT4 back on 9/25/22, and was planning on canceling the order, but now I’m not sure which way to go. I love the AT4 looks, but I think it’s ride might be a little too rough for my wife.
Put that AT4 on bags. You and no-one else will know the difference.
Taiwan is the biggest and best chip maker right now. That’s a huge reason for China to invade Taiwan. China is making chips but they are inferior to what Taiwan makes. USA has been trying to play catchup to Taiwan as the USA is building 2 plants in AZ and 2 plants in Ohio. But we still buy from Taiwan. Circle of idiots/politics.
Interesting they can keep you so updated on build dates and which options are on or not on hold, but for someone like me who already paid $65,000 for one of their trucks they can’t tell me anything.
A dealership only requires a $100 deposit to order a vehicle. Why did you give them $65k? Not the smartest move on your part.
Agreed. With interest rates going up he could have put 64,900 into a CD and at least tried to keep up with inflation. Lots of fools out there.
That was probably typed incorrectly. The dealer will not take any more than $500. It is illegal until they have the unit on the lot. That’s the only time the paper work can be done.
Mine required $1000. Still, did not purchase the truck until it showed up.