The auto industry as a whole continues to grapple with myriad production and supply issues, and GM is certainly no exception.
One of the most impactful factors thus far has been the global microchip shortage, which has forced GM to place constraints on a range of different features. A few of the features most heavily impacted by the shortage have been heated seats, ventilated seats, and heated steering wheels, with GM placing constraints for these features across multiple model lines for all four U.S. brands (Buick, Cadillac, Chevy, and GMC). Although many of the features are eligible for a retrofit after the fact, as in after the vehicle has been delivered to customers, feature constraints as a result of the chip shortage are still a common theme these days.
Although GM has sought to prioritize available microchip supplies to keep lines rolling, parts shortages can still force entire plants to come to a standstill. Just a few recent examples include GM Silao plant in Mexico, which produces the Chevy Silverado 1500 and GMC Sierra 1500, as well as the GM Bowling Green plant in Kentucky, which produces the Chevy Corvette.
Transportation issues have also been common. One recent example was reported over the summer, at which time available inventory for the Buick Envision took a hit as a result of a shortage in transport vessels, limiting GM’s capability to ship new units to North America from the GM-SAIC Jinqiao production facility in Shanghai, China.
Which brings us to yet another recurring issue – plant shutdowns. Prior to the transportation issue outlined above, the GM-SAIC Jinqiao was taken offline as the result of an outbreak of COVID-19. GM previously shuttered production operations in the U.S. in 2020 as well. More recently, a worker at the GM Wentzville plant in Missouri reportedly tested positive for monkeypox late in August, and although production was unaffected, it goes to show just how delicate the situation is.
All told, GM is working through these issues on “a weekly basis,” per a statement made by GM CEO Mary Barra in July. Additionally, The General is aiming to shore up its own supply of microchips through the development of its own family of microcontrollers. And progress certainly has been made in the last year, with GM recently announcing in October that it cleared out three-quarters of its 95,000-unit vehicle backlog. That said, some estimates say that the ongoing automotive supply shortages may last well into 2024, and as such, customers should be prepared to adjust their expectations accordingly.
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Comments
Any 2022 model not delivered by now, should have a $5,000 rebate.
I just got my 2022 Tahoe after waiting 364 days. Asked dealer for a closeout price and like every other question I asked Chevrolet over the last year all I got was a shrug.
It does not work that way. These vehicles are not damaged or discontinued products.
Some can argue that a vehicle sitting, and not moving or being cared for after 6 months sitting a field or parking lot is more prone to having issues. Mice/Rats chew wires. Paint needs to be kept clean as dirt that get baked/weathered into it can cause issues. Tires need to be rotate as they can develop flat spots just sitting (not to mention, the tires are probably over a year old to begin with). Seals start to dry out if oil is not being moved around. Just to name a few reasons why they should be discounted.
Agreed on all counts. Makes no sense for dealers to do it though, because if you don’t buy it for the MSRP or higher, there will be a line of 30 people right behind you that will. Not a great bargaining position consumers are in these days.
That’s changing with the economy going into recession.
I reserved my Denali with super cruise in November of ‘21, ordered in April, got it last week. These delays are pretty nuts.
The business model of parts arriving just on time for assembly has to be partly to blame for these long delivery times and unfinished vehicles from assembly line.
Just in time parts delivered to assembly plants worked pretty good for 30 odd years. Since Covid, it’s gone to hell. In any manufacturing environment, excessive inventory can really take down a company especially when that inventory is costing interest charges.
Nobody says you need to have a years worth of inventory. It should be standard practice to have 30 days of supply in inventory so if the supply lines go down you can keep manufacturing for 1 month or until you find an alternative supplier.
It’s a great strategy in a perfect world. The world has been far from perfect for the last three years, unfortunately.
Any news when my wife’s 2022 GMC At4 will get a call from or gmc dealer for retrofit for heated and cooling seats
GM sure is a great company to take on these Herculean challenges and obstacles to getting the right vehicle to the right customer–on time.
I certainly hope they will deliver for all of us in the future as we await Ultium propelled vehicles of different classes.
Drink the kool-aid much?
Sarcasm noted.
Tell the communist over there to stop shutting down the country over someone sneezing, and while their at it the can stop throwing people in prison for not liking Xi’s tic-tocs. Free enterprise has proven itself time and time again to be the strongest economic driver, and the most stable as well. Here we are in a country with a welfare issue of only 320 million strong waiting on a country of 1.3 billion people… most who grew up rice farming and don’t yet know AC, and we’re waiting on China to get our parts????
This entire mess is a fantastic lesson in limited or no offshoring. Say what you want about nationalism, but this proves it has a lot of merit.
The US should never have been in this “supply chain” disaster in the first place. It’s as if none of the 1000’s of experts saw it coming, but it was pretty obvious to many.
The entire mess is really a lesson in:
1. Terrible initial bad predictions.
2. Sensationalized hysteria of item 1 from the media.
3. Terrible government response in reaction to items 1 and 2 above.
4. Never revisiting 1 (via censorship) until two year after the pandemic was underway.
“customers should be prepared to adjust their expectations accordingly.” …..I did….bought from another company that actually is building the vehicle with ALL parts included at delivery
That comment rubbed me the wrong way as well. Sounds arrogant and misplaced.
One of the number one rules in business is that if you can’t give your customer what they want, the customer will find someone that can. Customer loyalty in the auto industry isn’t what it once was. If someone needs a new car, and GM says “we can get it to you in 6-8 months, but it won’t have all the features at delivery”, and then they go to Ford or Jeep and are told “we can get it delivered to you in 2-3 months with all features at delivery”, most customers will go with the Ford or Jeep.
It isn’t only customers that should be prepared to “adjust their expectations”. The automakers will also need to learn the same, and expect that customers will walk away if they cannot get a vehicle in a reasonable time with the features they want.
Arcee, I do agree with everythig you said. My friends switched brands after decades of loyalty when the manufacturer failed to provide waht they wanted.
BUT I keep thinking about the sales-people at the dealerships, when they do not have what I “want”
the sales -people a the dealerships insist on me buying “what they have”.
The one time I bought a GM truck off the lot I was ready to take it back after a week. At 30,000 miles I had transmission trouble (under warranty) and at 65,000 it was having the same problem. The ones I ordered the way I wanted have lasted much longer. My current Silvarado has 355,000 and still going strong. I ordered a 1500 LT Trail Boss, Crew Cab, Standard Bed, Diesel, 4×4, with quite a few premium packages I was told was built the first week of June (after ordering the last week of April). It has been sitting in Mexico ever since.
Mike – reading some great reviews on the Trail Boss. A few do have the lifter issue that hit some trucks made before yours.
Hope you get it soon! I see them on the road a lot around me last few months.
I am all for more $ and support for the Truckers and Rail workers that move vehicles and just about everything else in the US. I get that I would pay it my prices, but these guys and gals need some attention.
It’s hard to walk away to a competitor when the competition is suffering the same constraints as GM.
I did as well, twice in under a year. (Long story.) Fully assembled, with all parts, each was a dealer-placed order; not something from inventory. Neither vehicle was a GM or Ford.
Currently there are 93 plants being built or are open and manufacturing chips in North America. This excuse is running out is steam. In a few months, my order has not been picked up for a new sierra Denali for 1 year. There is more to this story than we all know.
Please enlighten us.
93 built or operating? What does that mean? Of the 93 6 are operating or 70 are operating? Same statement fits either case.
Dealers putting 5 to 20k over sticker are doing the customer an injustice.
Imagine how you will feel in 3 years when your car has a payoff over the actual value?
Great, in the mean time ! ! ! Through away all the “white” paint – – – nobody likes white ! It seems as though every Silverado I see is white . And,,, there are still no REGULAR CAB , STANDARD BED , RWD Silverados in new England ! ! ! There is only ONE RWD up here but its a 4 door and its WHITE… REGULAR CAB , STANDARD BED , RWD trucks have been a staple for Americans forever,,, its simply not American not to have them available in a variety of colors on EVERY dealers lots ! ! !
Noticed the same thing. Can’t find rcsb rwd in my area, either. How soon too we are told,’ people don’t buy them’, so they are cancelled , again?
Hard to buy something they won’t let you order!
I’m trying to get a 1500 LT Trail Boss, Crew Cab, Standard Bed, Diesel, 4×4, and all I can find are short bed and most are white.
For standard beds look far and wide, farmer dealers are your best bet,
Saying “customers should adjust their expectations accordingly” is oxymoronic. Potential buyers will adjust their expectations by becoming customers of other car companies.
Fixed it for you.
Been waiting for a 2022 Blazer LT111
V6 since early March 2022. I am wondering how long GM will be building 2022 orders. Into 2023?
Excuses👎
While you wait for your new vehicle your present vehicle is depreciating.
So is the “new” 2022! My existing vehicle is a 2005 with 355,000 on it. I’m not worried about depreciation on it.
Late model stuff is appreciating in value, in today’s market. Old stuff is holding value too.
My present vehicle at least has all the parts on it lol. You buy a new one at MSRP and is worth $15k less before you start the engine because the vehicle has been sitting in a grass field with birds and rats in it for a year.
So why do you think g m would intentionally inconvenience customers. Does Mary have her feet up on her desk? I don’t think so.
Absolute incompetence starting with Mary……
Sorry Beth, the buck has to stop somewhere. CEOs and bosses taking blame for poor performance is nothing new, and it certainly isn’t based on gender, which is what many on here want to hide behind.
Don’t buy a GM product with any options deleted with “for a future later retrofit” on the window sticker if you ever want to see those options. I bought a new 2022 GMC Sierra AT4 in March 2022 the the following options deleted with a later retrofit clearly on the window sticker: heated wheel, heated and ventilated seats, front and rear parking assist, all to be retrofitted at a later date. well 8 months later no retrofit. GM customer service is worthless, they can, or will give no timeline. Meanwhile my local dealer in Loveland Co has 24 2022/2023 GMC Sierra 1500’s on the ground or coming in with my missing options. Clearly the do not care about anyone who trusted GM would hold up thier end of the deal. Now most of the new trucks incoming still have something missing. Anything from steering column locks, dynamic engine management on the 5.3 v8, even their mulit pro tailgate and 120 volt accessory outlets. I should have kept my Ram !
My wife is having the same issue with her 2022 Blazer 2LT…built in January ’22 and bought in March, still waiting on the heated seats and rear park assist chips. Dealer originally said at delivery that one set of chips would be in “late summer” and the other set would be in “4th quarter.” My wife called the dealer last week and still no updates despite a story being circulated that Blazers were now undergoing retrofits for the heated seats. She said this will likely be her last GM vehicle. My ’22 Durango GT was built in the same month as her Blazer, but mine came with heated seats/wheel and rear park assist/cross traffic…no window sticker credits for missing parts.
I ordered a 2022 Silverado 2500HD LTZ just to get around the asinine ‘auto engine shut off’ and DFM. I waited seven months for it to show up. It came missing the steering wheel heat, the heated and ventilated front seats and the proximity alert parking assist. I got an email from GM just a few months after taking possession of the truck saying they now had chips and my dealer would soon be contacting me to have them installed. That was probably eight months now. It’s been a YEAR since I got the truck and STILL no chips, and NO ONE will give a time line. It’s absolutely PATHETIC. The truck also has the dreaded “CHEVY LEAN,” but that’s another story entirely. FF to today, and I’m now waiting on a 2023 Traverse Premier to show up, that’s BEEN BUILT, but has been SITTING IN A PARKING LOT for THREE MONTHS NOW, and all GM can say is there’s a “congestion issue where it’s parked, and again give NO TIME LINE AT ALL for WHEN I can expect it to arrive. Well, I’m DONE with GM. I will NEVER order another new vehicle from them. I will never buy one of their trucks with auto engine shut off and either AFM or DFM in the engine. The OLD truck are tough ones, like 1987 and prior. I’m going back to the OLD stuff.
Doing the same thing over and over, as in ordering a new gm vehicle in these times, and expecting a different outcome is, well, questionable. At least you now see the light.
You can stick your condescending comment where the sun don’t shine, skippy. Isn’t my fault your life sucks so you think leaving wise-ass comments to others makes you feel better. Now go pound sand, before someone beats you up again.
Must have hit a nerve to set you off like this. Just asking, what makes you think ordering more than 1 vehicle from gm will make them speed either order up? YOU are the person that’s RANTING about how pathetic gm is etc. then goes off when someone questions you about why you would set yourself up for double the trouble. You can keep the sand, not interested. Oh, and my life is just fine, at least i’m not calling others names when you are the unhappy one.
Something might be breaking loose or I got lucky…
In Sept, I ordered a Silverado 1500, LTZ, Standard Bed, 6.2L Gas Engine, Glacier Blue paint, Tech Package, Z71, LTZ packages, and Multi-flex Tailgate
For the first 60 days, the 6.2 L engine, Glacier Blue paint, and Tech package were constraints. No action.
Last week, all constraints to my dealer cleared, and GM picked up the full order (all options) and assigned a 1/9/2023 build date.
Still, a long way to go and lots of things could go sideways in terms of delays, but something moved. I almost bailed out and went for one of the Sierra Denali’s w/6.2 that were available at dealers (for a day or two), but in the end I am sticking with the Silverado.
Based on the above comments, I am rolling the dice on post deliver retro fit issues, but really want this specific truck. Time will tell if I end up with a batch of problems….
Then it will sit in transit till June when the 2024 trucks come out. My truck was built oct 6 2022 and has been sitting in transit in indiana for 62 days and counting!
Yep, my 2023 Traverse Premier was BUILT back on 9/14. It’s been sitting in a parking lot in Michigan ever since, almost three months. GM’s excuse… a “congestion issue.” It’s just absolutely pathetic. After this one, I will never order another new vehicle from GM, and I hope GM is reading these comments.
Don’t get too excited about seeing your truck anytime soon. I ordered a 2022 Silverado WT with the 5.3 and a few other basic options. The order was accepted in early May 2022. The truck was produced the second week in June and as of Dec 2022 I’m still waiting on delivery with no ETA from Chevy.
It’s sitting in a field. Personally I would tell them to forget about it. Do you really want a depreciated vehicle at a high price?
Ordered a 3500HD SRW in February, GM never picked up order in 2022. Switched to 2023 order picked up beginning of September, truck built first week of November. Was marked shipped 11/18/2022 then on 12/8/2022 switched to delayed, and back to the waiting game. lots of excuses from trucking company to audit as sitting in shipping line found an issue. Calling BS just don’t sound right to me.
Semi Conductors: I read last week that chip makers now have a glut of chips. Just not the ones needed for Automotive
to help bring down the backlog. That the future of semi conductor is to have an over-supply, everywhere.
Every country is building up chip capacity and the future is over-capacity. Yet, at this moment, all the Covid related demand
dried up, and chip invetories will likely be written off as there is no demand.
Crazy times for sure.
I hope the USA builds so many microchip/semiconductor plants that we put China out of business.
On another note, I went to the Chevrolet dealership I worked at for 37 years to order a 3.0 High Country, and they told me that the LZ0 diesel is once again under constraints. I ordered an AT4 back on 9/25/22, and was planning on canceling the order, but now I’m not sure which way to go. I love the AT4 looks, but I think it’s ride might be a little too rough for my wife.
Interesting they can keep you so updated on build dates and which options are on or not on hold, but for someone like me who already paid $65,000 for one of their trucks they can’t tell me anything.
A dealership only requires a $100 deposit to order a vehicle. Why did you give them $65k? Not the smartest move on your part.
Agreed. With interest rates going up he could have put 64,900 into a CD and at least tried to keep up with inflation. Lots of fools out there.
My 2021 Chevy Corvette came with all the features installed, no constraints, and I feel lucky. None of this crazy we will
put it in to the car later talk.
I do not think the chip shortgage had really hit at the time it was built.
Good luck to all you waiting.
I have to feel for all the GM people, purchases, plant managers, logistics, shippers all trying to keep it together. It has to be real challenge to release an order to the assembly plant hoping that all the parts will be on hand when on paper it is. Just one miss shipmen from a supplier due for many reasons can really mess up your day. OK, it is out the factory door, now it can’t get to the dealer. 😕
GMC FAN/JWL .. go back and reread my comments. I paid them $65,000 when I bought, AS IN took delivery of the Sierra in MARCH 2022. I did not order it, that how they are sending stock units to dealers . I have been waiting 8 months for the retrofits.
The current state of manufacturing affairs show just how vulnerable Big Corporate and Big Wall Street has made our nation, in the face of our enemy in the Great Far East. I think it was Trump who tried to rein it all in, or at least attempt to try in doing so. But we all know how that story ended.
Until we become the self-sufficient economic power we once were, the current situation will continue on. Corporate and nation-sponsored blackmail is what this is. And our way of life as we once knew it, is under attack.
Ever since Biden dumped five trillion on the economy, nobody wants to work, The rest just go to work and play on thier phones all day. This world is going to hell in a hand basket break neck speed. Better start reading the bible to find out about the next one or you will not be there. JESUS
In March 2022 ordered a 22 suburban and as of July 22 I had to change the order to the 2023 model. As of Nov 25, I have a Oder number from the dealership with no assembly date projected. I am beginning to think GM is working hard on retooling plants for the EV and are not concerned with filling orders.
I ordered a 2023 Traverse Premier back on Aug 1st, mainly because my salesman boldly told me that another 2023 Traverse had shown up in ONLY TWO MONTHS, and sure enough it was there, I even sat in it. FF to September 15th and lo and behold we get a VIN, indicating the vehicle WAS BUILT, which brings us to NOW. The vehicle is STILL SITTING IN A PARKING LOT TWO AND HALF MONTHS LATER. GM claims there’s a “CONGESTION PROBLEM” where this vehicle is at, whatever THAT means. I call it PATHETIC on a GRAND SCALE, and I get more TICKED OFF by the day, because there is NO ONE that will say JACK SQUAT about WHY it HASN’T BEEN PUT ON A TRANSPORT YET, and there is NO ONE that will say JACK SQUAT about WHEN THEY WILL. You just get, “WELL, NO ONE KNOWS ANYTHING” from GM, so you’re supposed to just SHUT UP and WAIT like a good little SUCKER. I swear to God, this is the LAST new vehicle I will ever order from GM. I waited SEVEN MONTHS for the 2022 Silverado 2500HD LTZ that has the “CHEVY LEAN” that they tell me THERE’S NO FIX FOR. I’ve HAD IT with GM. A BRAND NEW $61,060.00 VEHICLE and it LEANS to the side at the rear bumper like an old LOGGING TRUCK that’s had far too much weight piled on one side at some point. I was going to get an attorney and LEMON LAW the truck but decided to just trade it in and order a new SUV when I heard how QUICK they were coming, only to now be WAITING, UNREASONABLY LONG, AGAIN. I should also mention the 2018 Silverado 1500 High Country I bought new that was in the shop 3 TIMES for major transmission problems with LESS THAN 2500 MILES ON IT. It would SURGE when under acceleration, especially going up a hill, it would whine quit loud sitting in park, and it even LURCHED FORWARD a couple times when I started it. So the THIRD TIME it was in the shop, SITTING THERE a WEEK waiting for PARTS, and I’m having to drive a low rent LOANER, I just traded it in on a new 2019 Silverado that was sitting on the lot. So GM really does NOT have the best batting average. I think they’re vehicles are of QUESTIONABLE quality, and if and when this new Traverse shows up, if it has problems they can’t or won’t fix, I WILL get that attorney and LEMON LAW it, and NEVER buy another GM vehicle for as long as I live. I have lost THOUSANDS of dollars being fleeced on trade ins over the last 10 years by GM because THEIR VEHICLES have been LEMONS, and that is OVER.
Was told my new AT4 sierra was complete and sitting in a parking lot in Indiana waiting on chips.. that was Oct 15 2022. Now hear it is delayed.. keep in mind I order it August of 21 then switched to a 2023 Model in feb 2022. Unbelievable
Ordered a 2022 Sierra 1500 AT4 in April and am still waiting on delivery. It’s been produced since the beginning of June, but has been on a “missing parts” hold until recently when the updated me that the truck is in transit. I guess my wait is almost over. 🤷🏻♂️
Was in a Chevrolet dealership yesterday and a GMC dealer this morning. The consensus for delivery seems to be somewhere from 6 to 8 months for an ordered vehicle. The most interesting aspect was that in many cases GM may not accept orders for new vehicles depending on type and/or equipment. I asked what happened if someone ordered a vehicle at the dealership and GM refused to accept it AND the customer had put down a deposit. The answer was basically, they would submit again at. a later date and keep trying.
Not a good look for GM at this point.
I just ordered a 2023 2500HD RWD standard cab long bed last week and put down a $1000 deposit I had it built as a work truck listed on my order as “retail sold” Im sure I will have a long wait. As a low option truck I I wonder how they will prioritize it because low optioned standard cabs dont make either the dealer or GM much of a profit or if it will help by needing fewer chips others need. Either way its a waiting game to see if they will force me to buy the 2024 model when they come out if mine has not been done by then.
I went to my dealer in September 2022 because on their website they had a truck in transit coming and what I wanted. Made a deal dropped some cash to get it and here I’m in January and still same in transit bs! I don’t want to drop out of the deal because of the trade I got for my truck was what I wanted. And backing out would cost me with a new dealership stating my truck I’m trading is older. Ugh! This in transit crap is crap! Anyone else in my situation?
For those still waiting for their order red vehicles, All GM web sites show “in transit” big how does GM still delivers over 1 million vehicles? The web sites pretend everything is normal and will post a comment that not some features are not immediately available.
Last week at a storage unit that I rent, there are about 20 BOLTS parked with all of them with OHIO temporary tags. ? How they got there I have no idea. Not sure if they are overflow of the local dealer or what it is. One had damage because it was sticking out onto the driveway and someone kissed it.
GM is such a great example of incompetence and negligence. I’ve been waiting 9 months for a TCM for my 2012 Chevy Silverado- Duramax. For months GM said April, but maybe July 23. My truck has been sitting since Aug 22. GM finally signed an agreement with GlobalFoundries Feb 28-2023.
Attitude of tough luck “you should not have purchased our vehicle” attitude is alive and well with their customer service reps. Seems as this is an intentional act as the dealerships are claiming GM is trying to force buyers so they can recoup losses. This is the same company that has a $102.6million judgment for fraud and misrepresentation and a new lawsuit for lying about the origin of parts.
At some point it would be nice if this company developed morals and ethics.
For what its worth:
My experience in ordering: LTZ Std Box, Glacier Blue, 6.2, Tech Package, Heads Up Display (Awesome IMO), Z71, Multiflex Tailgate, and LTZ Premium package:
• Ordered 10/5/22
• Built 1/9/23
• Shipped 2/13
• Arrived Dealer 2/28/23
• Delivered 3/2/23
About five months – I got lucky compared to others on wait time. The 6.2 was the big constraint from what I was told.
So far truck is amazing and the build quality appears very good.
I almost bailed out a few times for very similar (not quite) 2022 trucks on a few dealer’s lots in 500mi radius. Glad I waited it out but for me, it was worth it in the end.
Wish good luck to others in the long wait queue just to order a truck. Pre-COVID, NO ONE would believe what we are seeing now….