GMC has dropped in the recent, annual Consumer Reports Reliability Rankings, representing decreased reliability across Big Red’s lineup.
In the yearly report, GMC fell three spots to be ranked 21st. This places the brand only four spots from the bottom of the list, which was rounded out by Volkswagen, Jeep and Mercedes-Benz.
Of all the GM brands, GMC ranked as the worst. Chevy wasn’t much better, dropping from 10th to 20th place, while Cadillac and Buick were both ranked higher at 17 and 11, respectively.
The Consumer Reports (CR) reliability score is calculated on a 0-to-100-point scale, with an average score falling between 41 and 60 points. CR found that domestic brands ranked lower in reliability compared to their foreign competitors, with an average score of 40. As a comparison, Asian and European brands were graded with average scores of 59 and 51, respectively.
The rankings include four categories of vehicles (average predicted reliability score in parenthesis):
- Cars (58)
- SUVs (51)
- Minivans (44)
- Pickups (39)
Sedans, hatchbacks, and coupes make up the cars category, which is the most reliable vehicle category in the survey with an average predicted reliability score of 58. It’s followed by SUVs at 51, then minivans at 44. Pickups are the least reliable category with an average score of 39.
That said, domestic automakers buck this trend, with their SUVs and pickups, scoring 45 and 41, respectively, proving more reliable than their cars, which scored 38.
As far as electrified vehicles go, hybrids and plug-ins are the most reliable, posting a score of 78. As a whole, fully electric vehicles rank as the second least-reliable sector, behind full-size pickups.
To obtain all this data, CR surveyed members about problems they’ve had with their vehicles in the last 12 months. For the 2022 report, data was gathered on more than 300,000 vehicles, from 2000 to even a few 2023 model-year units. This data addressed 17 problem areas, including engine, transmission and electronics. Using this information, CR then gave reliability ratings for every mainstream model. For an automaker to be ranked, sufficient survey data for two or more models must be submitted.
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Comments
GMC is still gonna sell regardless. They have a loyal fan base hopefully the dealerships won’t give customers a hard time when it’s time for warranty work
I’m not surprised. This reflects the poor reliability I, and some of my neighbors have seen with newer GMC vehicles. I guess ‘Professional Grade’ is just an inaccurate marketing slogan! Results speak louder than words.
Interesting. I haven’t had even one problem with mine.
Get rid of DFM and they’d jump up 15 spots on the list overnight.
Bring back 700R4 and add another 10
The 700 is junk. Too wide a ratio spread. 4L80E is the best choice.
Haha, yeah no that isn’t how that works. The failure rate is extremely low and has very little impact on sales let alone 15%.
Maybe that’s true in the past. . The loyal fan base is fed up with limited availability and other stupid decisions affecting option availability.
I have a 22 and 21 in the driveway. Will be looking all over the brands when next shopping.
Fed up with GM crapola
Typical GM. Eroding
Market
C.R. has always been at war with G.M. trucks …same old same old.
C.R. Has always been at war with any vehicle not Japanese!
I read this all the time on this site. And the motive for CR to be at war with GM is what exactly?
Did you read the article?
“To obtain all this data, CR surveyed members about problems they’ve had with their vehicles in the last 12 months.”
So CR doesn’t come up with this ranking on their own. They gather the data by YOU the GMC owner.
Are they at war with Mercedes-Benz as well?
GM will continue to rank low in CR reliability.
1) Absolutely no one at GM has “improving CR reliability” on their performance review.
2) When trade-offs are made during vehicle development, reliability always loses. Why? because none of the Program Team
will be around or accountable when the reliability ratings come out.
3) In short, no one is accountable for reliability.
Would you buy an Autonomous vehicle from a company with poor reliability?
Consumers Report is a joke. They only praise whoever pays them the most.
They don’t get paid by manufacturers. Do some research. The only bias here is your opinion which is not based on any facts.
Not above the table. Grow up.
Yours to prove. Plenty grown up here angry man. Stop emoting like a liberal and use calm rational thought with facts and logic.
You couldn’t find your a__ with both hands.
he said they dont get paid, yep, if it’s on the internet it must be true. Payoff’s do happen, only a fool would believe otherwise. I guess “reality check” thinks elections are on the up and up also.
I hate CR and the words they use “Consumer Reports Reliability Rankings” my problem is the general public thinks this means you will get stranded on the side of the road if you buy one of these vehicles. When in fact if someone is having trouble with their digital screen working their heater controls the vehicle is named unreliable. I have a 22 Tahoe and a 22 Vette they are fantastic machines I wouldn’t trade them for the world. I have been driving GM all my life starting in 1966 and still haven’t gotten stranded on the side of the road. That’s 8 Corvettes and I can’t count high enough to say how many other GM cars I have owned Over a hundred I’m sure.
I don’t know how old you are to get 100 GM cars. I’m 70 and worked for the company. New trucks and cars all the time (long ago), but not 100 even with the relatives and kids getting done thru me.
I’m 68 and I’m on car/truck #51. It’s close to a car a year however having 2-3 (sometimes 4) cars at the same time changes the average. Looking back on it there’s some cars that I should have kept longer. Heck, there’s cars from the 60’s and 70’s that I wish that I still had. 100 is a lot but not impossible. Hopefully he kept a list of them like I have. Unfortunately, I didn’t get enough photos of the older ones.
I know how you feel, Hank. I’ve had over 135 Corvairs let alone Camaros, Corvettes, El Caminos. Not to mention a few Fords and even a Plymouth. I’m 74 years old and got my first, an Olds 88, when I was 16. They’ve all been fun and I only have pictures of a small portion of them but, people like you and I are lucky to have experienced them. Many folks have not been that lucky.
Consumer Reports has been unreliable garbage for over a decade. Their opinions have time and time again to be proven from a profit motive and biased opinions, not based on fact.
This is not to say there may be threads of truths laced into their opinions. But they lead with bias, like majority of media.
Really? What do you know about Consumer Reports? Proven by what and by whom? Yours is the opinion. So when Domestic manufacturers get high marks, and they have, it’s when they get their check? That’s a laugh.
Lighten up Francis!
Hey, I like that and you are right.
Although GMC and Chevrolet are mechanicly the same, Chevrolet’s passenger cars are bringing up their reliability ratings. The trucks still are still having some valve lifter failures. My 62 Impala 327 has never had a engine failure of any kind. There is no excuse for these problems on new trucks. My 21 Silverado had the lifter failure.
I agree I have a 62,000-mile 59 Impala 2-door power pack stick engine that has never been apart runs great and sounds great just changed its original clutch.
“To obtain all this data, CR surveyed members about problems they’ve had with their vehicles in the last 12 months.”
Only paying subscribers can submit surveys with their particular year/model/brand to be officially counted in their “reliabilty” scoring, so their ranking database is a limited cross-section of member owners, and not the general public’s.
I bought that magazine for decades. I used the on line version as well. I also thought it was biased. I’ve changed my mind.
Too many years and decades of poor results for the domestics. Some bright spots but it’s never sustained for long.
.
Since all manufacturers ratings are drawn from the same pool (CR subscribers) the results are not biased with in the study comparing relative company to company performance. The overall ratings are likely biased compared to the broader pool of all vehicle owners as you must be inclined to participate for one reason or another-biased simply because you are a CR member the profile of which is likely very different than the broad pool, a do gooder, problematic experience, etc. But given the scarcity of statistically relevant data, i’ll rely on CR’s findings in the event i need a reliable vehicle for the long term flaws and all.
Yet JD power and associates ranked them well
JD power is more about initial quality. Mostly
CR is more about 5 years later.
After the warranty clock runs out.
I always thought CR was biased too, but I’m changing my mind. Too many decades of domestics doing poorly.
Loved my 2015 GMC Yukon but just recently traded it in for a 2020 Toyota 4runner because it was nothing but constant issues. Electrical, mechanical, and so many recalls!! Bought it with 35,000 miles & traded in with 90,000. I had it for 4 years. They just don’t make things like they used to!