Chevy Drops In Consumer Reports Reliability Rankings
Sponsored Links
Chevy scored lower in the most recent annual Consumer Reports Reliability Rankings survey, indicating decreased reliability across the Bowtie’s lineup.
In the yearly report, Chevy fell 10 spots to 20th in the rankings. That places GM’s mass-market brand only five spots from the bottom of the list, which was rounded out by Chevy corporate sibling, GMC, along with Volkswagen, Jeep and Mercedes-Benz currently reside.
Of all GM brands, Chevy ranked as one of the worst. The only GM make that scored lower was GMC, at 21, while Cadillac and Buick were both ranked higher at 17 and 11, respectively.
The Consumer Reports (CR) reliability score is calculated on a 0-to-100-point scale, with an average score falling between 41 and 60 points. CR noted that domestic brands ranked lower in reliability compared to their foreign competitors, with an average score of 40. Comparatively, Asian and European brands were graded with average scores of 59 and 51, respectively.
The rankings include four categories of vehicles (average predicted reliability score in parenthesis):
- Cars (58)
- SUVs (51)
- Minivans (44)
- Pickups (39)
Sedans, hatchbacks, and coupes make up the cars category, which is the most reliable vehicle category in the survey with an average predicted reliability score of 58. It’s followed by SUVs at 51, then minivans at 44. Pickups are the least reliable category with an average score of 39.
That said, domestic automakers buck this trend, with their SUVs and pickups, scoring 45 and 41, respectively, proving more reliable than their cars, which scored 38.
As far as electrified vehicles go, hybrids and plug-ins are the most reliable, posting a score of 78. As a whole, fully electric vehicles rank as the second least reliable sector, behind full-size pickups.
To obtain all this information, CR surveyed members about problems they’ve had with their vehicles in the last 12 months. For the 2022 report, data was gathered on more than 300,000 vehicles, from the 2000 to 2023 model years. This data addressed 17 problem areas, including engine, transmission and electronics. Using this information, CR then give reliability ratings for every mainstream model. For an automaker to be ranked, sufficient survey data for two or more models must be submitted.
Subscribe to GM Authority for more Chevy news, GM reliability news, and around-the-clock GM news coverage.
- Sweepstakes Of The Month: Win a 2023 Corvette Z06 Convertible. Details here.
I had 2002 Chevy Trailblazer. Heard that it was the worst model year for that truck. She ran ran for 20 years. If that’s the worst chevy had got, I’m still In.
Bought a 2022 Trailblazer and she has has given me zero trouble so far. I’ve had bad cars before, and I won’t keep them. I look forward to Chevrolet EVs. I hope they hlt it out of the park.
I have an ‘05 Toyota Tacoma which was built at NUMMI in Fremont back when it was a joint GM / Toyota venture. The fame and a lot of attached parts on my truck corroded so fiercely that Toyota voluntarily replaced the entire frame, leaf springs, etc. The original frame was made by Dana and coated with greasy black stuff rather than actual paint.
Did GM also manufacture small pickups at NUMMI? I haven’t heard of a massive service campaign by GM to replace frames like Toyota had to do with Tacomas and Tundras. It could be possible for two quite different quality vehicles to come off the same line, as in GM painted their frames instead of greasing them.
I had an ‘89 Mazda MX-6 which was mechanically virtually identical to a Ford Probe. Both were built on the same line in Flatrock, MI. The largest difference was Mazda got a Fujitsu Ten radio and Probes got Philco. The sheetmetal was different, but the running gear was the same. The motor valve cover had the Mazda or Ford nameplate attached with two screws for quick assignment of brand name. There was one difference: the Mazda could be had with four wheel steering, but not the Ford. Anyway, the MX-6 got higher quality ranking than the Probe despite the commonality. Curiously the Mazda rated a few percent more domestic part content on the window sticker than the the Ford even though it had a Japanese radio.