Cadillac ranked fairly well in the J.D Power 2022 China Vehicle Dependability Study with a score that matched the overall segment average.
With a PP100 (problems per 100 vehicles) of 163, Cadillac was ranked average in the luxury segment, outperformed by Porsche, Land Rover, BMW, Infiniti and Mercedes-Benz with a PP100 of 136, 145, 147, 157 and 160, respectively. The segment average was at a PP100 of 163.
The Vehicle Dependability Study measures the number of problems experienced per 100 vehicles during the past six months by owners of 13- to 48-month-old vehicles. A lower score reflects higher quality. The study covered 177 specific problems grouped into nine major vehicle categories:
- Driving experience
- Features/controls/displays (FCD)
- Driving assistance
Although sitting right at average, it’s important to note that these numbers are better than those of the mass-market segment in which the Chevy brand ranked well, while Buick finished in third place. In fact, only FAW Toyota was rated as more dependable among mass-market brands, with a PP100 sitting at 159. The mass-market PP100 average is 184, placing Cadillac far ahead of the curve when compared to more mainstream brands.
This isn’t the first time Cadillac has been ranked average in this study. In the 2021 J.D Power China Vehicle Dependability Study, Cadillac was ranked fifth with a PP100 of 137. Leading the segment was Porsche again, with Land Rover, BMW and Infiniti not far behind. Last year, the luxury segment average had a PP100 of 139. Every brand had an increase in PP100 on a year-to-year basis.
Cadillac’s performance in aforementioned studies come in the wake of relatively shaky sales during the first nine months of the 2022 calendar year, with volume decreasing 22 percent to 140,600 units. Meanwhile, GM China sales fell 20 percent to 1,727,600 units, as China has undergone several lockdowns this year as a result of COVID-19.