Vehicle ADAS Satisfaction Needs Improvement, Says New Study6
Advanced Driver Assistance Systems (ADAS) account for 13 percent of total car industry problems, says a new study performed by J.D Power.
In the inaugural J.D Power 2022 ADAS Quality and Satisfaction Study, ADAS account for 23.1 PP100 (problems per 100 vehicles), with lane departure warning/lane keeping assistance and forward collision warning/automatic emergency braking leading the pack, with 6.3 PP100 and 4.6 PP100, respectively.
“As vehicle technologies continue to evolve, manufacturers are working hard at staying innovative,” said senior director of global automotive supplier benchmarking and alternative mobility Ashley Edgar. “Although innovation is important, it is equally important to ensure current technologies, such as collision intervention features, are functioning to the highest degree. If manufacturers want to increase the level of autonomy in the future, today’s features cannot be problematic.”
JDP’s ADAS study is based on the responses from owners of 2022 model-year vehicles who were surveyed after 90 days of ownership. These responses were taken from February through May 2022.
While technologies like lane departure warning and automatic emergency braking are convenient and decrease the likelihood of an accident, they rely on multiple different systems and cameras in order to function properly. As a result, if one of these systems malfunctions, the vehicle’s entire safety technology is rendered unavailable.
GM has an extensive list of Active Safely Technologies designed to avoid a crash or decrease its intensity, including Adaptive Cruise Control, Automatic Braking, and Lane Keep Assist, to name a few. As an example of how complex these technologies are, GM’s Front Automatic Braking system uses the following sensors and cameras, depending on vehicle application:
- Long/mid-range radar + Forward-facing camera + Short range radar
- Long/mid-range radar + Forward-facing camera
- Long/mid-range radar only
- Forward-facing camera only
If just one of the radars in the first application were to fail, the entire Front Automatic Braking system in that vehicle could malfunction. With so many different sensors working in conjunction with each other, all it takes is one problem in one system or camera to act up, and the entire system could fail to operate properly.
Subscribe to GM Authority for more GM technology news, GM safety news, and around-the-clock GM news coverage.
- Sweepstakes Of The Month: Win a 2023 Corvette Z06 Convertible. Details here.
Where I work, we see issues like this every day. The problem is that people want all this stuff to “do it all for them” and they rely on it way too much. In fact, it’s these things that have created drivers who spend too much time playing on the phone, playing with a screen in the car or just plain not paying attention. You know, I can do (fill in the blank) now because my vehicle has all these safety features. Wrong!
Don’t think that I’m against these safety features. I’m not. But the best safety feature a vehicle can have is an alert driver who’s paying attention to the road and not the darn phone/screens. The second thing this industry must do is better training for the drivers so they know what to expect. The distraction levels go way up if a driver is going down the road and some of these safety features start going off and the driver has no idea what it is.
You won’t have to worry about these issues if you just keep your hands off your juicy box or tool and drive the vehicle.
Unfortunately, this is the underlying reason cars are stale.
You have an entire generation that cares more about the screen then the vehicle it’s in. Cars are built around Infotainment systems now instead of the opposite.
And you wonder why electric has all the media, political, and social attention.
Plugging your car in like a cell phone keeps people in the safe space of the digital world.
Lazy non attentive drivers.
Offer vehicles without infotainment systems and drop the price $2k, I’m in!
When I look at the photo of the Tahoe above, I just cringe. If the driver made the decision, fine. The SUV making the decision, is not fine. I have been in situations at that distance where the vehicle needs to remain at speed so that I can change lanes to avoid being in an accident.
While I realize this is a bad situation to be in, it’s real life. And if I were in a vehicle that decided it knew better than me and applied the brakes on or before getting that close, the bad situation I escaped from unharmed would have been extremely bad.
All these automatic systems may be well intentioned, a may even function appropriately for use cases for which they were specifically programmed, but the problem is, these systems can’t handle real life. The systems only “see” and “handle” the minute scope for which they were programmed, and completely fail at handling larger scope issues where what was “seen” is only a small piece of an “unseen” bigger picture, and the programmed response is not the correct action for the bigger, “unseen” picture.