Poll: How Long Have You Been Waiting For Your GM Vehicle?
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It’s no secret that automotive production has been hit hard by supply chain issues, with some customers waiting a very long time indeed to park their new ride in their driveway. Now, we want to know – how long have you been waiting for your GM vehicle?
Obviously, automotive production is an extremely complex process, with thousands of individual parts required to make just one vehicle. All of those parts must arrive at the production facility on time, with GM sourcing the parts with the intention of keeping purchase costs as low as possible. Once the vehicle is produced, it must then be shipped to dealers.
Naturally, this process is vulnerable to any number of complications. For example, GM may be faced with rising purchase costs amid inflation, as well as supply constraints that not only raise part pricing, but also delay the arrival of parts outright. These part constraints could also result in GM being unable to build all configurations of its vehicles. Shipment of completed vehicles may also run into complications due to rising costs and labor shortages, among other problems.
Indeed, the process it takes to build a vehicle and get it out to customers isn’t always a smooth one, which obviously leads to delays. This was made particularly apparent by the widespread disruptions experienced in the wake of the COVID-19 pandemic. However, GM is still figuring out ways to build vehicles without all the necessary components – for example, by placing constraints on certain features to be retrofitted at a later date, such as heated seats.
So then, we want to know – how long have you been waiting for your GM vehicle? It’s important to time the wait for your vehicle from when the order was actually placed, rather than when a reservation was made or when you “raised your hand” for the vehicle. For example, a customer who just reserved a 2024 GMC Sierra EV Denali Edition 1 will have to wait at least a year, which wouldn’t count in this particular poll.
So make sure to tell us by voting below, and remember to subscribe to GM Authority for more GM business news, GM production news, and around-the-clock GM news coverage.
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Ordered a 2022 Yukon Denali in Dec 2021. After multiple constraints for Rear Seat Media Package, Technology Package, Heated Seats, etc., my order got converted into a 2023 model and the dealer had to reorder the vehicle in Sept. 2022 and I received a document titled “GM Order Workbench.” Anyone know what this means in terms of where my vehicle is in the process? I’ve been searching for existing vehicles to purchase off the lot, but if I can’t get anywhere with that I may start considering purchasing something else other than a GM brand.
Go for it, Mary is more concerned with EV’s!!!!!!!!!!!!!!!!!!!!
Everyone that orders a vehicle has one there is an order number that you can look up to see where it is in production but you should call the dealership and deal with them messaging them online is like talking to a brick. But as for the GM order workbench I think it’s just a copy for your reference of what you ordered
Going on 11 months now for a 2022 Denali. My “order” arrived about 1 week ago, but it had the wrong engine, wrong wheels, wrong running boards, and didn’t have the tech package that I ordered. The dealership learned in September it’d be arriving with the wrong engine, but they didn’t know it’d be arriving with those other options missing until it arrived at their door. The only options they provided me with was to buy the truck which doesn’t match my purchase contract or start the order process over with a 2023. I signed another purchase contract to buy another 2023, but am actively looking for other options.
Frustrating for sure, Ryan. Mine was made a couple of weeks ago and invoiced. I haven’t seen a window sticker yet but did receive the manufacturer’s build sheet. Nothing appears to be missing. We’ll see (if and when it actually delivers). I’m generally positive and understanding with manufacturer’s problems but there are too many issues for GMC not to have a creditable satisfaction plan.
I ordered a 2022 tahoe with a diesel engine in April 2022 they switch the order June 1to a 2023 the dealership says last week I’m 4th from production. The dealership has a 2023 RST diesel that was delivered yesterday. My patience is getting thin waiting. It’s not like they reach out to you I always have to reach out to them for an update wish GM had a better way to update yourself messaging them on the website it like talking to a brick
Where are all the work vans going ? GOIG ON 20 MONTHS NOW !
I put $1000 deposit on a 2022 Cadillac CT5-V on January 25th 2022. I took delivery September 24th 2022 on my 2023 (no typo) Cadillac CT5-V so total wait time 7 months 30 days
I ordered a 2022 Sierra AT4 in December of 2021. The order for accepted mid summer of 22, the build week was set at October 3, 2022.
I know have a 2023 built and waiting transport with the expected delivery date already gone and gone.
I put a deposit down in June 2022 of a 2022 Sierra AT4. It already had a build date scheduled for early august. I got confirmation mid August that it was built. Now its been 10 weeks since then and I haven’t gotten any updates on shipping from the dealer.
build me the race car 🙂 .. ill be sure it gets a show case above an beoyond.. what most thought it cant or shouldnt do.,. tell one day its its da king again.. the bowtie boss hog 🙂 da 831 race driver 😉 .. get those tires by the pallet ready 🙂 .. we gunna ,., lay some rubber 🙂 ,,, ps chevy,. thanks for the new yenko super sport.. Hurst comp plus Rat fink edition 🙂
I ordered a 3500 Silverado wt Aug 12 2022 it’s November 2 and nothing ! Last 4 trucks were new Silverado hd s I guess I will have to look at other options ! The excuse train getting old !
So I’ve been calling dealers around the country and a lot of them are charging well over MSRP for Yukon Denali and Escalades, which I think is ridiculous. Are most people really paying over MSRP these days? Has anyone been able to talk a dealer out of charging over MSRP? If so, how did you do it?
Call Pam at Robideaux GMC (no Cadillac). They sell well off of MSRP. She’s given several of us excellent deals. 208-292-0192. They’re in Idaho. I’m flying to pick mine up and take a little vacation on the way home.
Thanks so much! I will give her a ring. If she has what I’m looking for in a Yukon Denali and is willing to sell under MSRP, I will be heading to Idaho too! Lol!
Tell her Mark Slack recommended that you call her. I don’t mind sharing other info at mark.slack.usa at gmail.com. I ordered a Denali 1500 and a coworker bought a 2500 AT4. His was 18K less than a local quote (crazy). Mine is well under MSRP.
Here’s an update Charles. My truck order has popped up on Robideaux’s website as “In Transit” with the Window Sticker available. It is exactly as ordered except it is missing the electronic steering column lock (chip issue). Almost all vehicles are missing this item – it still has mechanical steering column lock. All of the other equipment is exactly as ordered. Now we’ll see how long it takes for the dealer to get it. I’m guessing it will be in before Christmas.
They have two 2023 Yukon Denali Ultimate models and one Yukon SLT shown as “In Transit” as well. They have a 2022 Yukon Denali Ultimate in stock at the dealer.
I’m encouraged.
Funny, Dave Smith in Idaho was the only dealer in my range willing to order for msrp and no dealer fees or bs …. we will see … waiting since July order for my Traverse, and so far, they decided to pass on a subsequent price increase ($300) and no comment yet if they will honor the $500 November cyber cash discount — Traverse is built, waiting for shipping. I can opt out if they do not honor the incentives or insist on charging the price increase.
Robideaux has floor salesmen and others who sell more like most dealers – many at MSRP. Pam and her team handle Internet sales and will knock a lot off of MSRP. I have not dealt with her for anything other than a Sierra 1500 and one AT4 but the savings have been significant. If you just show up at the dealer or call for sales you might not get as good a deal. Ask for Pam. My “deal” is a locked price when they placed the order – if GMC raises prices my price stays the same. I will be eligible for whatever GMC incentives apply at the time of purchase (so, if the zero-interest expires before my vehicle is purchased I won’t be eligible; if a discount applies when I purchase then I will be eligible for that). She’s knowledgeable (at least on the Sierra’s) and I suspect most models. I suggest you call her rather than going to the dealership.
Robideaux Motors has a number of salesmen who sell for whatever the going rate is (MSRP mostly). The online sales group is the one with the discounted numbers. My vehicle has been made and is showing (exactly as ordered with the matching VIN) on their website as “In Transit”. Note: it is missing the electronic steering column lock as are most vehicles. If you approach Robideaux make sure you call them and ask for Pam – she heads up the online sales. The inside guys (floor salesman) are going to hit you for MSRP.
Any update on your traverse? I ordered mine June 29th. Supposedly mine is built and sitting waiting to be brought to the dealer which is 2 hours away since I live in MI. No updates from my dealership or simply they just say they don’t know. Very frustrated.
my Traverse is in Spokane waiting to offload from the train. (ordered mid-July) My dealer is about an hour away from Spokane, so I would expect it to be delivered before the end of November so I can get the $1000 incentives and the Costco $1000. Dave Smith is honoring the msrp price we agreed to (other than passing on the price increase) >>> yes it is very frustrating since the dealer can’t promise it might not sit on that train a couple of weeks. Really poor GM logistics and communications with dealers and buyers! They do not deserve our business.
My dealer has not offered honoring any of the incentives going on right now. I will ask. It makes me think they’re holding these vehicles on purpose so we miss out on incentives and keep driving pricing up on the process. I will not be getting another GM vehicle after this either and I’ve been a lifetime GM customer. Other companies are getting the job done. Sick of the excuses.
Caitlin, I am thinking the exact same thing! But if yours is delivered before the end of November, dealer has to give you $500 incentive and be sure to apply online to get your $500 cyber cash coupon! If you are a Costco member, get your $1000 coupon now, that is good till Jan 3.
Sales must be slumping or GM would not be offering incentives now (a price decrease in effect) — I would expect the incentives will be the same or better in December, so maybe a delay could help us out. If they can’t deliver mine by the end of December, I will probably cancel and get my deposit back. I am done playing GM games!
I have been buying new GM vehicles for 50 years… no more.
Sad. I live in southern Idaho and there’s a dealer down here who sells GM trucks who always insisted they had the best prices in the entire country. Not anymore. Now they’re playing the MSRP markup game too. With a name like Robideaux it sounds like this dealer is probably in Louisiana or someplace like that, but they’re actually in extreme northern Idaho. In so many cases you can buy a plane ticket, a couple motel rooms, and several tanks of gas and travel across country to purchase your vehicle and drive it home for less (sometimes MUCH less) than the markup. Many of these dealers who do lots of online sales can even arrange insured, covered shipping to you for less!
Knutsen Chev in Post Falls really jerked me around …. on a Traverse they had on the lot ….they refused to sell it to me remotely (I live in MT) and would not hold it for me with a deposit, and insisted I had to drive to the dealership to buy it before someone else takes it. I refused to trust them the 4 hours it would take to get there. —
I actually bought 2 cars this year and I paid MSRP for both. One I ordered and it took 8 months to get and the second I bought in transit and took 2 months to get. While I was looking for the second it seems if the car is on the lot they are selling over MSRP, but if you can find before it get to the lot you can get it for MSRP, which is ridiculous, but it’s the world we live in today. I doubt you’ll find dealership selling under MSRP, but I wish you good luck. The dealership I ordered my Cadillac CT5-V sold an Escalade ESV for $50k over MSRP.
Waiting 9 months now for my Sierra SLT.
Bruce, my SLT was ordered in October of 2021. Date of mfg was 1/2022 , parked in a storage area till May 10 of 2022 and I bought off lot 5/11/22. It is still missing 3 chips with no committed date for delivery. I’ve had 6 months and enjoy but it is limited edition not the refresh instrument .that’s OK for me as it is better than nothing. Thought they would have chips by now
I did not order the truck as I would have added a few more things but still.nice. Dealer getting new trucks in with chips so I know they have them but new gets priority over already sold ones. Very frustrating. Good luck with yours when you get it. Sierra 1500 is a nice ride. Wish now I had waited for the refresh but none available when I was looking. MSRP is pretty standard because of demand.
Waiting 14 months now for Denali ultimate duramax
I “ordered” a 2022 Colorado for the second time in late March. The first time was in November 2021. After 4 months of run around they told me that they actually never ordered it because I never agreed to terms. They also wouldn’t give me a quote on my current SUV because of the 3–5-month delay in getting the new truck. The value of my current SUV is one of the terms, can’t do one without the other right? I told the dealership to take a flying leap and went to another one where I placed my current order. Most recent information I got was I that I could reconfigure it without some of my options and “possibly” speed up the process, but there are no guarantees,
What the hell is the point of ordering a NEW vehicle if you can’t get all the bells and whistles that you want?
GM = Government Motors. It will not be long until they go bankrupt again (Ch 22). I’ve moved on to another company, and I will not buy from them again. Plus, their vehicles are now way overpriced. You can buy a German built, better quality vehicle with all the parts working on it for less than the cost of sh*t a*s GM.
This past week my son picked up a 2023 Silverado 1500 LT off the lot with the 2.7 twin turbo 4 cylinder engine and 10 speed transmission, using supplier discount and $1000 Costco discount. I just took it for a ride and it is the fastest truck I have ever driven. Super impressed! It has all the new 2023 interior which GM has done an exceptionally nice job not only on the infotainment but especially on the instrumentation cluster. His truck came with heated seats and heated steering wheel, ane keeping assist, forward crash protection, and adaptive cruise control. There are no missing components. So it looks like GM has gotten past the 6 or 8 months of selling vehicles without parts. New customers are well taken care of. But existing customers are still waiting. My 2022 Sierra 2500 HD AT4 is still missing three components with no commitment to retrofit after 11 months of ownership. There’s a certain amount of “reasonable patience” , and it seems most customers are well beyond that point now. GM needs to consider some form of compensation to those who were willing to help the company by purchasing a vehicle w/o all the parts. I received a GM survey in June and it asked what might be fair compensation to those who have had to wait far lso much onger than the original 4 to 6 weeks that most were told by their dealers. I suggested a $500 voucher toward a new vehicle with no expiration date, or $500 of GM factory accessories. I hope someone from GM is reading this and the company reconsiders some form of compensation for customers who have waited beyond reasonable time frame.
Finally good news for me today. Yesterday the dealer I ordered my AT4 with a year ago for he was able to request a dealer pick up on my truck. It’s been built and sitting since October 3rd. He requested the pick up yesterday and received approval today. My truck is scheduled to be picked up on December 1.
It’s been a long haul but it almost over.
Ordered a diesel 4wd suburban LT July 14. Status is still 1100.
Also added an order for a diesel 4wd Yukon XL XLT at another dealer about 3 weeks ago.
Both salesmen promised weekly updates. The only updates I get are when I go and sit at their desks.
Update… The Chevrolet order was accepted December 14 – 5 months to the day from when I first put my money on the table. The good news is that I got EVERYTHING I was looking for.