GM has released a service update for certain units of the 2021 GMC Sierra 1500, 2022 GMC Sierra 1500 Limited, 2022 GMC Sierra HD over an issue related to the pickups’ Front Camera Module.
The problem: units of the GMC Sierra affected by this issue may have a condition where the Front Camera Module (FCM) becomes unresponsive and generates a Diagnostic Trouble Code (DTC).
The hazards: the issue does not pose a safety hazard but it may affect convenience, as the front camera could be inoperable.
The fix: GM technicians are instructed to reprogram the Front Camera Module (FCM) with the latest software to correct the issue.
Affected components: Front Camera Module (FCM).
Affected vehicles:
- GMC Sierra 1500
- GMC Sierra HD
- 2022 GMC Sierra 2500 HD
- 2022 GMC Sierra 3500 HD
Number of affected vehicles: it’s unclear how many vehicles are affected by this GM Service Bulletin.
Owners should: GM will notify owners of all affected vehicles and advise them to make an appointment as soon as possible with their local dealer in order to correct the issue. Owners who are unsure if their vehicle is one of the units affected by this service bulletin can reach out to GM directly with questions or concerns by using the Service Update number and contact information listed below.
Contacts:
- Service Update number: N212356230
- GMC Customer Service: 1-800-462-8782
As a reminder, the 2022 GMC Sierra 1500 Limited was offered with a wide range of powerplant options, including the turbocharged 2.7L I4 L3B gasoline engine, atmospheric 5.3L V8 L84 gasoline engine, atmospheric 6.2L V8 L87 gasoline engine, and 3.0L I6 LM2 turbodiesel Duramax engine. The 2022 Sierra 1500 Limited was assembled at the GM Fort Wayne plant in Fort Wayne, Indiana, USA and GM Silao plant in Silao, Mexico.
Meanwhile, the 2022 GMC Sierra 2500 HD and 2022 GMC Sierra 3500 HD were offered with two powerplant options. The first is atmospheric 6.6L V8 L8T gasoline engine, while the second is a 6.6L V8 L5P turbodiesel Duramax engine. Production of the 2023 model got underway at the GM Flint plant in Michigan on July 18th.
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Comments
Who the hell cares if you are one of thousands that can’t even get a 2022 Refresh that were ordered at the beginning of 2022.GMC has failed their customers. Trucks aren’t seeing delivery. For months. It’s totally ridiculous. Hating this brand…and a 20 plus year owner of a GMC:
I completely agree with you Mike! I have had my 2022 AT4 for a year now. Every month when I make the $1064 payment, I wonder when it will be worth it? When will it have all the features that I pay for? Anyone up for a class action lawsuit?
I guess 2023 sierra’s have the same issue. Just got my trk back after 3 days of service for a front view camera malfunction. GREAT!
My 2022 sierra Denali 2500 has been in the shop since 12-26-23. They have replaced both front n back cameras, control modules, coaxial cables (df filter) and still cannot get front camera functional. The dealership is trying coupled with part $’s and mega manhours without resolve.
Have read copious amounts of blogs from folks who have experienced same issues on a variety of GMC product lines. First time GMC owner and perhaps last time predicated on outcome.
You’d think with the amount of complaints, GMC would acknowledge design issue flaws and provide a viable fix. Obviously not a cheap purchase price, so having realistic expectations shouldn’t be too much to ask??