GM Releases Fix For Chevy Bolt EV, Bolt EUV High Voltage Connector Fastener Issue
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GM has launched a customer satisfaction program for certain units of the Chevy Bolt EV and Chevy Bolt EUV over an issue related to improperly torqued high voltage connector fasteners.
The problem: affected units of the Chevy Bolt EV and Chevy Bolt EUV may have a condition in which fasteners internal and external of the high voltage battery pack may not have been properly torqued to spec. Additionally, some units of the Chevy Bolt EV and Chevy Bolt EUV may have a condition in which the fasteners that secure an external connector to the high voltage battery pack may not have been torqued to spec.
The hazards: there are currently no safety concerns associated with this issue.
The fix: GM dealer technicians will be instructed to secure all associated connections to the appropriate torque specifications.
Affected components: fasteners internal and external of the high voltage battery pack, fasteners securing external connector to the high voltage battery pack.
Affected vehicles:
- 2017 – 2019 Chevy Bolt EV
- 2022 – 2023 Chevy Bolt EV
- 2022 – 2023 Chevy Bolt EUV
Number of affected vehicles: it’s unclear at this time how many vehicles are affected by this customer satisfaction program.
Owners should: GM will notify owners of affected vehicles and instruct them to make an appointment with their dealer. Owners who are unsure as to whether or not their vehicle is affected by this customer satisfaction program can reach out to GM directly with any questions or concerns using the customer satisfaction numbers and contact information included below.
Contacts:
Customer Satisfaction Program numbers: N222383780, N222383781
Chevy Customer Service: 1-800-222-1020
This latest customer satisfaction program follows the release of a service update related to a transmission issue for the 2022 Chevy Bolt EV and Bolt EUV, as well as a customer satisfaction program related to the installation of new Advanced Diagnostics Software (ADS).
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Critical electrical connections not tightened to a proper torque spec. Unbelievable. Something you would read about with a Yugo or similar low budget, 3rd world built automobile. #NotMyDadsGM…..
That’s what you get with Unions.
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this is why GM is building out EVs in small numbers so things like this do not require multi million car recalls which are expensive as ford is finding out. ford rushed out some products to be first before testing was complete and now they have expensive recalls.
It could happen in any plant, a faulty tool or air supply. Seems to be working right. But GM needs to be super diligent on the BOLTs.
EV idea is cool, but pointless without a charging infrastructure. There’s not enough chargers in the right places to support the vehicles, not enough EVs for charging to turn a profit. A horrible business model. I’m not buying.
Automobiles existed before gas stations, yet here we are. Chicken or egg dilemma.
not exactly a dilemma. sure, you cannot fill up, so to speak, at gas station-type businesses. but we have something that is even more widely available…an electrical outlet.
Reliable gasoline pumps are literally everywhere. An electrical outlet, not so much and it or the payment app may not work. Then there’s the time it takes. What good is 2-3 seconds to 60 when it’s not always available on demand?
it is killing life on this planet. argument over!
it is killing life on this planet. argument over!
Burning EVs are, too. Swiffer pads in the landfill “just throw it away,” lithium in the groundwater, 800hp SUVs thanks to CAFE, all legal. Yeah, we’re really trying to save the planet.
Corporations don’t save planets, they sell products.