GM has begun a Customer Satisfaction Program for certain 2022 Chevy Traverse models to address an issue related to missing Gloss Black emblems.
The problem: affected units of the 2022 Chevy Traverse ordered with the LPO / dealer-installed Gloss Black emblem kit (RPO code RIK) were delivered to dealers with missing emblems. Specifically, units ordered with the emblem kit were shipped to dealers with the “Traverse” and “AWD” badges, but without the “LS”, “LT “or “Premier” badges corresponding to the vehicle trim level.
The hazards: this problem does not pose a safety hazard.
The fix: the missing emblems associated with this Customer Satisfaction Program for the 2022 Chevy Traverse have since been shipped to dealers, and as such, dealers can proceed with installation of the RIK Gloss Black emblem kit.
Affected components: missing black emblems associated with the RIK Gloss Black emblem kit.
Affected vehicles: 2022 Chevy Traverse
Number of affected vehicles: it’s unclear how many units of the 2022 Chevy Traverse are affected by this Customer Satisfaction Program.
Owners should: owners that are unsure as to whether or not their vehicle is affected by this Customer Satisfaction Program can reach out to GM directly with any questions or concerns they may have.
- Chevrolet Customer Service: 1-800-222-1020
As GM Authority covered previously, units of the 2022 Chevy Traverse affected by a temporary constraint regarding heated front seats (RPO code KA1), ventilated front seats (RPO code KU9), and heated rear outboard seats (RPO code KA6) are now eligible for a feature retrofit with heated / ventilated seats installed as part of a separate customer satisfaction program.
The Chevy Traverse is produced at the GM Lansing Delta Township plant in Michigan. Motivation is derived from the naturally aspirated 3.6L V6 LGX gasoline engine, with output rated at 310 horsepower at 6,800 rpm and 266 pound-feet of torque at 2,800 rpm. Under the skin is the GM C1 platform.