General Motors has issued a recall for certain examples of the 2023 Cadillac Lyriq related to a defect in the vehicle’s display screen.
The problem: affected vehicles are equipped with a defective display screen that that will occasionally perform a boot-up / shut-down cycle when the vehicle is parked and powered off. This cycle can be interrupted if the vehicle door is opened. If the cycle is interrupted during a specific five-second time period, the display will be blank. The blank screen condition will typically reset if the vehicle is turned off and back on again.
The hazards: if the blank-screen condition occurs and the driver operates the vehicle, the instrument panel and other Federal Motor Vehicle Safety Standards (FMVSS) features will not be available, thus increasing the risk of a crash.
The fix: to fix the issue, dealers will update the vehicle’s display screen control module software. All covered vehicles are under warranty, and as such, reimbursement is not available.
Affected components: Cadillac Lyriq display screen control module software
Affected vehicles: 2023 Cadillac Lyriq
Number of affected vehicles: it’s estimated that 186 units of the 2023 Cadillac Lyriq are affected by this defect.
Owners should: GM will begin notifying owners about this recall in November, while dealers were notified this month. Cadillac Lyriq customers can visit my.gm.com/recalls with their VIN to view any open recalls or other actions that may be active for their particular vehicle. Unsold vehicles affected by this recall will be placed under a stop-sale order until the relevant repairs are performed. Those with further questions or concerns can reach out to GM or the NHTSA using the contact information below.
- GM recall number: N222379510
- Cadillac Customer Service: 1-800-333-4223
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153