Units of the 2022 through 2023 Buick Encore GX affected by a recent constraint for the heated seat feature are now eligible for a feature retrofit through a new GM customer satisfaction program.
As GM Authority covered previously, the global microchip shortage has forced GM to restrict the availability of certain features, including heated seats for the 2022 through 2023 Buick Encore GX. This feature constraint first went into effect for new units produced as of Monday, November 15th, 2021. Affected trim levels include the Buick Encore GX Preferred, Select, and Essence. Owners of affected vehicles were made aware of the condition at sale, and notified that they would be eligible for a retrofit once parts were made available.
Now, affected units are eligible for a dealer retrofit for the heated seat feature as of September of 2022. There is no charge for the dealer retrofit of this feature.
Dealers are instructed to replace the front seat heater control module, as well as to reprogram the body control module and, for certain units, reprogram the HVAC control module. The parts replacement are to be made under Customer Satisfaction Program bulletin number N212354520. Units of the 2022 Buick Enclave are also included in this latest Customer Satisfaction Program, as are several other Cadillac, Chevy, and GMC models.
As a reminder, the Buick Encore GX is offered with two engine options, including the turbocharged 1.2L I3 LIH gasoline engine, which is rated at 137 horsepower at 5,000 rpm and 162 pound-feet of torque at 2,500 rpm, and the turbocharged 1.3L I3 L3T gasoline engine, which is rated at 155 horsepower at 5,600 rpm and 174 pound-feet of torque 1,600 rpm. Under the body panels, the Buick Encore GX rides on the GM VSS-F vehicle set, with production for the North American market taking place at the GM Bupyeong plant in South Korea.