General Motors has developed a solution to the front-end rattle or clunking sound that owners of certain 2018 to 2023 model-year Chevy Traverse models have reported.
According to the GM Techlink service website, a “rattle or clunk sound may be heard at the front of the vehicle on some” 2018-2023 model-year Chevy Traverse models. This is the result of “a loose, mispositioned or improperly torqued cradle brace,” the automaker says, however technicians should double check to ensure the root cause is not a more common problem, such as a loose strut or sway bar. The cradle brace is a flat bar that is bolted across the center of the engine cradle (labeled #1 in the diagram below).
Technicians can determine if the rattle or clunk sound is coming from the cradle brace, as opposed to a loose suspension or steering component, by removing the cradle brace and driving the vehicle for a short period while driving over small bumps or executing turning maneuvers. If the sound is no longer heard, it’s likely it was due to a loose or misaligned cradle brace.
To fix the problem, the technicians should re-install the cradle brace and ensure the bolts are torqued to spec. GM also notes the fasteners used on the cradle brace at single-use torque-to-yield fasteners, so the technicians must use new fasteners when tightening the brace back down to ensure it does not come loose again.
This problem may affect 2018 to 2023 model-year Chevy Traverse crossovers, as well as other C1XX-platform GM crossovers from certain model years, such as the GMC Acadia, Chevy Blazer and Cadillac XT5.
The second-generation Chevy Traverse went on sale for the 2018 model year. Production of the 2023 model year Traverse started at the GM Lansing Delta Township Assembly facility in Michigan on June 6th, 2022.
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Comments
I have a 2019 that had a ticking noise while moving within the first couple weeks of ownership. It seemed to be more apparent while turn left or right. I took it to the dealership and they identified it as a faulty front right strut. They changed it. Noise was gone, but I later heard the noise from the left side. As a wild hunch, I grabbed my torque wrench and retorqued my wheels and found the wheels to be under torqued except the front right wheel. Noise gone.
Shouldn’t this fix be paid for by GM even if vehicle is out of warranty?
Seems like a manufacturing defect.
I just paid to have my 2017 XT5 fixed for this problem.
I have the 2022 Traverse LR sight unseen and delivered to my home in February. Drove it slow and short for the first 1K miles then a little normal but still slow. Never heard anything and barely the engine. I got it basically for the the rear with all seats folded down there is 8 ft of room like the long bed of my 2013 Silverado HD Diesel. My old 2002 Pontiac Montana could hold 12 full sheets of plywood which came in handy for a hurricane scare soon after getting it. Also it could pull a travel trailer through the Adirondacks, it had self leveling shocks.
What surprises me is the turning radius of the Traverse it is real tight and a u-turn on a normal street. The pickup is quick and fast almost on par with a police car, have to watch it. The one thing no one will notice is when set on inside air you do not smell the low tide or the smoke from a forest fire just like my old Montana or the exhaust fumes from others in traffic a big big plus.
Something learned from my 2500 Silverado is the raddle in the steering is caused by a loose spring in the column not torqued enough due to carpal tunnel problems of personnel on the assembly line, so on a dirt road that is washboard it will raddle also on a road with a lot of bumps you can get a new column put in with the correct torque in the spring. My Traverse is so quiet even very little road noise. So far great.
Lastly my 2002 Montana had a little bounce in the right front and pulled a little but no one found the problem after many service visits then 10 years latter the right strut was replaced and it was like better than new.
I bought a 2019 Traverse pre-owned and it ran great for the first couple of months. After that, we noticed that at times, we would hear a high pitched whine coming from somewhere we can’t pinpoint exactly. It comes and goes but sometimes it lasts long enough to start giving you a headache. Has anything like this been reported as well as the rattling and clunking?
Yes I had the same issue with my 2020 Traverse. I drove it all the way from NY to Florida – took it to my dealership when I got here – of course it didn’t do it when I took it in and hasn’t done it since!!!mystery
Traverse’s have been plagued by clunking front end suspension components for years. Our ’14 Traverse has needed multiple sway bar bushing and endlink replacements. We have family with a 16 Traverse with the same issues. To hear the new models are experiencing more noisy suspension problems is just laughable. Chevrolet needs to figure out how to correct this stuff, as it’s embarrassing and quite frankly, unacceptable in a 40K automobile.
Problems since day 1 of getting it. Temp fixes..gm advised fixes. Year n half been back to dealer more times than should be. Sad that dad used to be a plant manager..he would turn in grave knowing i still have this vehicle
I have a 2015 same problem keep taking it in and they charge me for thing and it never gets fixed. CHEVROLET DHOULD RECALL IT AND FIX IT.
My 2017 Chevrolet Traverse has the similar rattle sound issue at low speed and bumpy road surface.
My chevy traveres secret compartment dash board no longer works it dosent go up and down I press the button it dosen’t do nothing and my screen is black it just stopped working all of a sudden never did anything to it and I also have a clunking sound in the front drivers side been telling my dealer ship oldmill and chevy on st clair in toronto and they always say I hear no sound please message me back what should I do is it a recall should I send my traveres to the dealer thank you.
I say “ beware of Chevy Traverses all together! I just wasted thousands of dollars trying to get my 2011 repaired after the timing chain went. It was NEVER the same. Basically ended up trading it in for pretty much nothing!!! What a smack in the face that is!! The timing chain went in my husband’s Silverado too…. They had to scrap it. We are fuming mad at Chevrolet!!! We used to be true Chevy purchasers. Not anymore!!!!
When will chip for 2022 Travers high country rear park assist be available