2022 GMC Sierra 1500 Heated Seat Retrofits Now Under Way
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GM has started a Customer Satisfaction Program to retrofit heated and ventilated seats in certain 2022 GMC Sierra 1500 and Sierra 1500 Limited trucks that were impacted by the semiconductor chip shortage.
Certain 2022 GMC Sierra 1500 and Sierra 1500 Limited models were produced without heated/ventilated front seats, heated front seats and/or rear heated seats as a result of the chip shortage. Owners were made aware their vehicle lacked these features at the time of purchase, with GM saying it would retrofit them into these vehicles at a later date. Owners were also provided with a purchase credit in exchange for these features’ absence.
GM began producing the GMC Sierra without heated and/or ventilated seats in November 2021 to ensure it could maintain an adequate supply of the nameplate, even amid a severe shortage of electronic components. It took this same strategy with the closely related Chevy Silverado 1500, as well as other vehicles from the Chevy, GMC, Buick and Cadillac product portfolios.
Owners of affected vehicles that do not participate in this Customer Satisfaction Program will not be able to have heated and/or ventilated seats installed in their vehicle once the base bumper-to-bumper warranty expires. The GMC limited warranty covers any defects in materials or workmanship for up to 3 years or 36,000 miles, whichever comes first.
Dealer technicians will be instructed to install the heated/ventilated front seats, heated front seats and/or rear heated seats in affected vehicles and update the vehicle’s body control module (BCM). Owners of affected vehicles will be contacted by GM once parts become available, at which point they will be able to bring their vehicle in for service.
GM will shift to production of the 2023 GMC Sierra 1500 on August 29th, which applies to both Regular Cab and Crew Cab models. Production of Double Cab models, meanwhile, will begin a week later on September 6th. The premium light-duty truck is produced at the GM Fort Wayne plant in Indiana and GM Silao plant in Mexico and GM Oshawa plant in Ontario.
Various parts shortages are expected to continue on the GMC Sierra 1500 for the 2023 model year, with the MultiPro tailgate set to be under constraint once production kicks off.
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After just ending the call w GM Customer Service,the advisor has repeated, almost verbatim, the message I received in August. Customer Service are stuck in a hard spot. The GM management be in the same position when brand loyalty succumbs to customer migration toward the competition. I’ve yet to speak with a Sierra owner who has gotten a notification from GM announcing parts availability for installation. Tired of GM’s BS.
After just ending the call w GM Customer Service,the advisor has repeated, almost verbatim, the message I received in August. Customer Service are stuck in a hard spot. The GM management be in the same position when brand loyalty succumbs to customer migration toward the competition. I’ve yet to speak with a Sierra owner who has gotten a notification from GM announcing parts availability for installation. Tired of GM’s BS.
I bought my truck at end of April like these other people and was told the chip for the heated seats and steering wheel would not be available until July. Its almost December and no chip. Who in Canada would by a truck with no heated seats? I have been a loyal GM buyer forever, not impressed. Now they re selling newer trucks with the chip installed? Going to be a cold discontent winter for us. I would like some help with this also if you can.
Get it together gm!! Bought my 2022 Sierra beginning of march and still waiting on my heated seats. Quit investing in the electric cars and fix the ones people actually want!! We have bought 3 new tahoes, 1 new suburban, and a new Sierra all in the last year but we are putting gm on our last nerve!!
Ordered my 2022 GMC HD 2500 October 2021 and picked up February 3 2022 and have received no info from GM on a when or a were any retrofits will tack place. Bought a 2023 Enclave Avanier off the lot that another buyer backed out on and have a 2023 Yukon XL AT4 waiting for my daughter to pick up from dealership. Why should GM fix anything when dumb sh!ts like us keep buying their unfinished autos. I have tried to buy some new Fords instead but their inventory is just as bad the only good thing with Ford their units are complete when they are delivered. I will put more effort when shopping Ford next time because GM and representing dealerships have not told me the truth yet and in fact when I picked up my $80K truck told me retrofits would happen 3rd Quarter 2022 so I guess they do lie to make sales. I’ve had finally learned my lesson and hope other have learned theirs .
Just went in for my first free service and while I was there they checked my Vin# and told me it showed nothing as far as any time frame to get my Seats and wheel completed. I think it is weird that different cars are missing different parts. My new Enclave only missing park assist while the next guy is missing parking sensors and steering wheel and I’m missing heated and vent seats and heated wheel but have park sensors. Such a large company using a dart board to pick what car gets what. I did like the response that they are losing too many sales by not completing cars. But now they are going to lose my sales which have totaled 15 new suv’s and trucks since 2016.Hard to guess why they would screw over the buyers that gave them hard earned cash money on only a promise (lie) they would get them completed quickly. I’m DONE The used market is going to take a big dump here soon and we’re stuck with trucks and cars no one wants on trade because they aren’t finished.