GM has launched a Customer Satisfaction Program to begin retrofitting heated seats in certain 2022 Chevy Silverado 1500 and Silverado 1500 Limited trucks that were impacted by the semiconductor chip shortage.
Certain 2022 Chevy Silverado 1500 and Silverado 1500 Limited models were produced without heated/ventilated front seats, heated front seats and/or rear heated seats as a result of the chip shortage. Owners were made aware their vehicle lacked these features at the time of purchase, with GM committing to retrofitting them into these vehicles at a later date and providing owners with a small discount in exchange for the absence of these components.
GM began producing trucks without heated and/or ventilated seats in November 2021 to ensure it could keep producing the vehicles even though it lacked certain electronic components. It will now retrofit vehicles affected by this decision with the missing components. Owners of affected vehicles that do not participate in this Customer Satisfaction Program will not be able to have heated and/or ventilated seats installed in their vehicle once the base bumper-to-bumper warranty expires. Chevy’s standard limited warranty covers any defects in materials or workmanship for up to 3 years or 36,000 miles, whichever comes first.
Dealer technicians will install the heated/ventilated front seats, heated front seats and/or rear heated seats in affected vehicles and update the vehicle’s body control module (BCM). Owners of affected vehicles will be contacted by GM once parts become available, at which point they will be able to bring their vehicle in for service.
GM will shift to production of the 2023 Chevy Silverado 1500 on August 29th, which applies to both Regular Cab and Crew Cab models. Production of Double Cab models, meanwhile, will begin a week later on September 6th. The light-duty truck is produced at the GM Fort Wayne plant in Indiana, the GM Silao plant in Mexico and the GM Oshawa plant in Ontario.