2022 Chevy Silverado 1500 Heated Seat Retrofits Under Way
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GM has launched a Customer Satisfaction Program to begin retrofitting heated seats in certain 2022 Chevy Silverado 1500 and Silverado 1500 Limited trucks that were impacted by the semiconductor chip shortage.
Certain 2022 Chevy Silverado 1500 and Silverado 1500 Limited models were produced without heated/ventilated front seats, heated front seats and/or rear heated seats as a result of the chip shortage. Owners were made aware their vehicle lacked these features at the time of purchase, with GM committing to retrofitting them into these vehicles at a later date and providing owners with a small discount in exchange for the absence of these components.
GM began producing trucks without heated and/or ventilated seats in November 2021 to ensure it could keep producing the vehicles even though it lacked certain electronic components. It will now retrofit vehicles affected by this decision with the missing components. Owners of affected vehicles that do not participate in this Customer Satisfaction Program will not be able to have heated and/or ventilated seats installed in their vehicle once the base bumper-to-bumper warranty expires. Chevy’s standard limited warranty covers any defects in materials or workmanship for up to 3 years or 36,000 miles, whichever comes first.
Dealer technicians will install the heated/ventilated front seats, heated front seats and/or rear heated seats in affected vehicles and update the vehicle’s body control module (BCM). Owners of affected vehicles will be contacted by GM once parts become available, at which point they will be able to bring their vehicle in for service.
GM will shift to production of the 2023 Chevy Silverado 1500 on August 29th, which applies to both Regular Cab and Crew Cab models. Production of Double Cab models, meanwhile, will begin a week later on September 6th. The light-duty truck is produced at the GM Fort Wayne plant in Indiana, the GM Silao plant in Mexico and the GM Oshawa plant in Ontario.
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Joe
Looks like we all are taking a 🤬 . Talked to dealership in Wi. and they said called their GM rep. and had no news.
Was told will have by 3rd Q. When bought it early this yr. Paid sticker price Silverado Duramax RST. Way too much for this truck with missing chips, with winter right around corner
I bought a 22 refresh in may and were in middle of November still no heated seats
I have a 2022 Silverado and been waiting for my heated seat module.
I went to the dealer ship this morning to have my chip installed. They had the chip told me the chip but did not have the program from GM. They told me that they need to connect up to the GM network to install the software changes. I asked them to install the chip and I will come back at a later date for the program. They said they cannot install the chip as they would not get paid from GM if it was not done together. I have switches in my dash for the seats, heater in the seats, what seems to be the problem here. Shame on GM, Spent over 100K with GM and this is what I get. Why would GM waste the time to mail letters or even call people to let them know its your turn to get your chip. Let the dealerships handle this, there the ones servicing the vehicles. I should have stuck with my Ford. There will be no second time.
Keven, thank you for sharing. I will definitely confirm the dealer has everything they need to complete the install before I make the trip.
Sheesh, as if customers are not already frustrated enough… My dealer is 55 miles away. I would like to have the local dealer do the installation when my turn comes up, but I don’t know how to make that happen to save a two-hour round trip.
Don’t go back to Ford. I ordered an F-250 at the same time I ordered a 2500 AT4. The GMC came in 8 weeks later and I have put 14,000 miles on it in the last 10 months. In 2 weeks it will be one year since I ordered the F-250, and still no truck. Even worse, I think Ford already started production of the 2023 models before they finished building all of the 2022 models.
SO Look out world!! I got my letter in the mail today telling me that I may now contact my dealer (Toronto area of Canada) and have them order the parts using my VIN number. Seats {front and rear) for heating option only. If I have the ventilated seat option (since they have my serial number you would think they know if it does) I will need to make another trip to get that working AND The heated steering wheel option will require another trip AND the parking “beepers” will also require another trip. I also am driving around with a closepin holding my passenger side rear view mirror in place as the internal motor quit over a month ago and the replacement mirror has not showed up yet.
I am also about to cancel the “data” plan before I go broke paying google
Not a happy camper- are you listening Mary?
Bought my 22 Silverado may 1 still no word about my heated seats it’s December 4 and it would be nice to hear something
I bought a 2022 TrailBoss in January of this year. Got a letter from GM at the end of October saying the parts were available and to schedule an appointment with my dealer. Took them a month to order the parts, but I’m scheduled tomorrow for the retrofit. My truck has a working heated steering wheel already, but no buttons for the seats.
Do they replace the whole HVAC control until to add the buttons?
I don’t think gm should be able to put these chips into new sales before putting them in vesicles they already sold.
I have a 22 refresh Silverado bought in may hear it is December still no heat why are they selling new trucks with heated seats and I’m still waiting aggravating
Bought an awesome 2022 RST in February , no heated seats of course, received the letter in August saying soon your dealer will call. Well its mid December in Wisconsin. Guess what still waiting. Owned Gm since I started driving in 1975. Started driving trucks in 1982. This is my 10th new truck. Among other new gm vehicles. Where is the gm I new for customer satisfaction. I know these are trying times with the big amount of the work force retiring and shortages of everything from time to time among other things but come on….. A friend ordered a new 2022 F-350 which is a hard to get vehicle in January, he got the truck in August with every accessory working…..hmmm makes you wonder. And I see new vehicles coming in with heated seats. Where is the priorities. First come first served should be…….. Next time I buy something without something there will be a due date and cost associated for everyday beyond the due date. Time to talk to consumer vehicle fraud I guess.
I know how you feel bought rst on may 1st thought for sure I would have them before it got cold. I cheated with Chevy two days ago and they told me no retrofit yet for my truck I know trucks are being built with them so why don’t they make them wait and give us the chips pretty aggravating
I know it’s pretty aggravating the money you spend on a truck and your told July and now it’s middle December still waiting maybe they should stop putting them in new trucks and make people wait on them
I have an update hope this works for everyone else.. i bought a 22 silverado rst in feb last year. Got told about the chip for seats was not in. I went to dealership this morning told parts that gm sent a letter saying my chip was ready they said okay they would get one in within the next 2 days and it would be in by this week.. so if i advise anyone just go to parts counter and tell them that gm sent a letter saying it was ready gota lie to them i guess to get a chip but its sad.. so maybe someone else can try this and see if it works cause it did for me..
I’ve been waiting on my chip for the heated and cooled seats since April of 2022. What the hell??? I know if a couple people that bought their truck after me and have already gotten theirs! Why have I not gotten mine?
@marty how long did the install take?
UPDATE!!! Monday as i reported i went to dealership and told them gm sent letter for mt chip they said okay they would order it.. well called wednesday of this week they said they sid receive my chip and is ready to be put in for my seats… got it set up for next tuesday.. so the story is just go to your dealership tell them gm sent that letter for your chip and they should order it.. my dealership never questioned me about it any proof or nothing soon as i said it they ordered it.. so yall the chips are ready just gota go to dealer and tell them you got the letter.. hope this helps!
I purchased my 2022 Silverado RST in April of 22 and was told I would have heated seats and electric brake system installed by October, it’s now Jan 2023 no heated seats no electric brake control . I have contacted my dealer several times
@hugo the install took probably about hour or so its just the chip they have to put in. Been fine since..