GM Ranked First In 2022 J.D. Power Initial Quality Study
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General Motors ranked first among all automakers in the J.D. Power 2022 U.S. Initial Quality Study (IQS) that the consumer research company recently published.
GM was recognized as the number one manufacturer out of 15 automotive corporations evaluated in the J.D. Power 2022 U.S. Initial Quality Study, receiving more segment awards than any other company. In addition to receiving honors in nine different categories, General Motors stood out among its competitors, with Buick as the number one brand for quality and the Chevy Corvette as the highest-rated vehicle in the auto industry.
Another outstanding result in the J.D. Power 2022 U.S. Initial Quality Study was the “Platinum” recognition of the GM San Luis Potosí plant in Mexico, the highest award a manufacturing complex can obtain. The San Luis Potosí factory is currently building vehicles with the highest initial quality, according to the study.
“These stellar results have been achieved through an effort made throughout GM as one company,” said Vice President of Quality for GM North America, Dan Hermer, in a statement. “Let us celebrate our recognition of the number one manufacturer, as well as to our vehicles and manufacturing plants while remaining focused on delivering quality with every release, as well as responding quickly to deliver the defect-free vehicles our customers expect,” he added.
GM San Luis Potosí plant
The J.D. Power 2022 U.S. Initial Quality Study measures the problems customers experience with their new vehicles after the first 90 days of ownership, based on a 223-question survey detailing the quality of each model in nine categories. For the 36th edition, 2022 model-year vehicles sold in the US market between November 2021 and February 2022 were considered.
The nine GM vehicles that earned the highest quality recognition in their respective categories are the Chevy Corvette for Best Sports Car and No. 1 Vehicle Overall, Chevy Silverado, Chevy Silverado HD, Chevy Equinox for Best Compact Crossover, Chevy Tahoe as the best large SUV, Chevy Malibu as the best midsize car, Buick Encore GX as the best small crossover, Cadillac Escalade, and Cadillac XT6.
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You know, others on here see me comment quite often on articles of interest to me. Maybe too often? haha. Anyhow, I also make a point to read the comments fully when time allows. Over the past few years, I’ve noticed a lot of bashing on Mary Barra and I’ve never really understood why. It’s not that I like her, but I also don’t dislike her. I don’t know her. I’m sure most nobody on here knows her either. Yet, when there’s a bad story or sometimes a story that really has nothing much to do with her, many will hate on her.
So my question is when we are reading the many articles on here about how well GM has done again in this JDP survey, wouldn’t it stand for reason that Mary should get some form of atta-boy (girl) for a well done job? I mean, if everything bad is her fault, then everything good should be to her credit, correct? Oh well, I couldn’t really care much. It’s just a thought.
Well said Dan. We live in an instant gratification society. GM, like all automakers are gearing up to an electrified vehicle line-up. It’ll be a few years before we know the winners and losers. GM seems well positioned to be one of the leaders, but only time will tell
GM is more than well positioned to be one of the leaders. GM is and will be the leader!!
Yep. Wall Street investors are yawning as the gm stock languishes as it has for decades. Them investors looking to get in at the “bottom” are no where to be found. Maybe they know something about gm under the Queen maryb leadership??????
Dan, for me, it’s the inexcusible taking of the government bailout and then subsequently building cars in Mexico and overseas. It’s also the pointless lower case wimpy logo that GM had to spend millions on for who knows what purpose. It’s also gm’s endless decades-long beancounter decisions that have certainly alienated me. The saving a dime and losing a dollar things has plagued gm for way too long.
Nevermind killing Saturn and Pontiac when they were actually starting to find their grooves…
Just answering your question as honestly as possible. Some of it belongs to Mary, some of it doesn’t.
And this is coming from a guy who’s been a GM nut since around 1974 when my dad bought a wonderful family Kingswood wagon.
Who is buying Buicks these days DanB??? The Brand is decimated with just 2 above average offerings and a 3rd imported from our wonderful “friends” in communist China. AND their not knocking down the showroom doors setting sales records. The all-time leader in upscale SEDANs has NONE!!! That goes right in the lap of Queen maryb. Apparently, she wants to produce $300,000 Caddys; $150,000 vettes; $100,000 Hummers & pickups up the wahzoo. Brilliant corporate strategy DanB!!
Well, Chief, I happen to be buying Buicks…..Yes, here in America, and love them. I currently have a 2021 Encore GX, and wouldn’t trade it for anything else in its class.
I’m not a “chief”. I’m a current 2011 Buick Regal owner TRYING to be loyal to an F’d up conglomerate with horrific Management from the Queen on down. I WAS loyal to Pontiac for my first 3 new car purchases, all over 200k miles, until GM screwed that up. Only option, move to Buick. And that Brand is now a cluster F with ZERO sedans. NO I don’t want an overpriced Cadillac sedan with notorious reliability issues. AND my hero Grandfather, who sold Buicks his whole life when you had to be a SALESMAN to feed your family, is more than likely spinning in his grave over the current Buick Brand being sold out to the Communists in China. Gee, maybe I should be the “chief”.
just bought my second new Buick,the 2023 Enclave- smooth,floats,quiet,controlled quality so far. Buick is a very old brand and is coming back up with high tech,one of the best rides,practicality,beauty.
I am feeling the improved GM quality. I have owned mostly new GM vehicles since 1973 and have had over 40 new GM cars and trucks, so feel i have some valid background on their products. Within the last year we have had 2 new Chevys in our family a very well equipped Equinox and a new Trailblazer. The build quality has been excellent on both . The TB has been in service now for 18 months and both have been completely trouble free.
The quality is some of the best i have experienced since owning new GM vehicles in the past 49 years. I believe under Mary’s leadership they are doing many things right.
kirk, I’ve had the same experience as you. With my last two Chevys I’ve never had one little single problem.
No doubt quality has improved. The issue is long term reliability/durability, which also has improved but is consistently below the best of the competition.
Initial Quality (still in warranty) means the assembly plant did a good job. What counts is post warranty (you pay) reliability. GM’s less than stellar performance here fall squarely on Engineering and the Program Teams.
Evan. Jump start your Ram. Jump in Head to the nearest Bar , have a cold one, and chill!
Good job GM! My Nox is perfect!
Mary Barra and the GM Board don’t have much direct control over daily quality performance but they are the only people in the company in control of major Ethical decisions.
The GM Board supported Opel right through WW2 as they made military equipment including Messerchmitts and V2 rockets, which were used to kill US and allied citizens.
Now the GM Board supports China where a large chunk of GM profits (if not the biggest chunk) originate, whilst China supports Russia’s actions against NATO countries and aggressively intimidates the entire free world in many ways including with trade sanctions, island building and loan/takeover obligations thrust upon poorer Pacific & Indian Ocean nations.
Judge Marry Barra’s performance on how she leads and controls the direction of the company which includes critical ethical decisions which effect the world,
Well that may all be true, but at least they are Woke, so there’s that.
Bravo Jamo!!!
So are you saying GM is alone using Asian parts to manufacture ???
Hello Jack,
Everyone uses Asian parts, but at this particular time in world history GM has an opportunity to lead the industry by making sure the mistakes made by GM and Ford especially during WW2 are not repeated.
Mary Barra’s place in history and her leadership quality performance will be based on how she leads on these types of extremely challenging issues, not on popularity issues like – Woke.
screw all woke crapazoolas
I have driven GM products all my life. My first? A Pontiac Acadian that lasted 19 years, 3 months and 11 days. My other new purchases were a Chevy Venture, Chevy Cobalt (2007) that has 280 k and still in use by my son. Also, a Chevy Cruze (2014) – still going strong, a Chevy Equinox (2021) and now my wife is looking over a few options that will either be a Chevy or Buick. Either I am the luckiest guy in the world, or I, along with untold others, simply choose a car company that builds reliable cars that last.
I know there are other fine offerings out there, but as the old saying goes, ‘If it ain’t broke, don’t fix it’. GM has earned my trust.
My friends drive me nuts for mocking GM and flocking to Toyota for Camry and Corolla. Honda has good vehicles; however, the old GM is long dead & worth looking at in every segment.
Few people know Buick has great quality or that Malibu is the best midsizer. Instead, they chase Korean brands
& copy neighbors. Had a chance, was considering a Regal that was a great deal, and my bud said “get a Sonada”.
Mary Barra and her team have remade GM into a quality leader while Ford & Stellantis lag. Who would buy an Escape when Encore GX, Envision, Trax Trailblazer & Envista exist?