GM has launched its EV Live education platform, a virtual learning resource that gives participants the ability to interact with electric vehicle specialists in a one-on-one environment, helping to take the mystery out of EVs for the general public.
Through the EV Live service, participants can use any device with internet to connect directly with EV specialists, who will answer any electric vehicle-related question in real time. Users will also be able to take virtual tours of the EV Live studio, giving them a closer look at real-life EVs in a virtual reality setting. Public charging, battery technology, sustainability, commercial applications, and EV applications will also be featured in the virtual studio in a series of dynamic exhibits. EV specialists are also available to walk users through the process of installing home charging stations, or refer them to certified installers.
“Addressing common misconceptions about EVs will accelerate widespread EV adoption. We saw a need for accessible, credible and engaging sources of information to empower consumers to adopt EVs and appreciate their many benefits,” said Hoss Hassani, GM vice president of EV Ecosystem. “With EV Live, we’re making it easier to learn about the EV experience. Whether you’re curious or skeptical, an experienced owner or brand new to EVs, the experts at EV Live are here to help.”
Accessible through the EV Live website, users have the option to start an on-demand live tour if available, or to schedule ahead if needed. At first, only one-on-one tours are available, but GM says that it will implement group tours later this year. EV specialists will have two-way audio equipment and one-way video, allowing them to engage in voice chat, but text chat is also available for users who prefer to communicate that way.
A recent study suggests that 25 percent of U.S. car buyers will buy an EV in the near future, thanks to soaring fuel prices and a growing lineup of EVs to choose from. GM in particular will launch 30 EVs worldwide by 2025, dedicating more than half of its capital spending and product development team to electric and electric-autonomous vehicle programs.