The results of the latest J.D. Power 2022 Initial Quality Survey (IQS) are in, with a bevy of GM vehicles recognized for offering high initial quality, per customer feedback. That includes the Chevy Equinox, which secured the top spot in J.D. Power’s Compact SUV segment.
The J.D. Power 2022 IQS arrives as the 36th iteration of the annual survey, ranking car brands and models based on survey responses from 84,165 purchasers and lessees of new 2022-model-year vehicles. Responders were surveyed early in the ownership period, with the survey including 223 questions that examine vehicle quality based on nine criteria, such as powertrain, features, climate, controls and displays, exterior, driving assistance, infotainment, interior, seats, and driving experience. From these responses, J.D. Power was then able to calculate individual scores for brands and vehicles based on a metric dubbed Problems Per 100 vehicles or PP100, with lower PP100 scores indicating higher overall vehicle quality.
In the J.D. Power Compact SUV segment, the Chevy Equinox was the highest ranked entry, while the Kia Sportage and GMC Terrain round out the segment top three. Notably, the GM San Luis Potosi plant in Mexico, which produces the Chevy Equinox and GMC Terrain, was also recognized, with J.D. Power awarding the San Luis Potosi facility its Platinum Plant Quality Award. The plant quality award is based on defects and malfunctions, excluding “design-related problems.”
Also notable is the Chevy brand’s performance in the study, with Chevrolet slotting in as the third top-ranked brand of all 33 brands studied. Per the 2022 IQS, Chevy had a PP100 score of 147, placing it below Dodge, which secured second place with a score of 143 PP100, and above Genesis and Kia, which placed fourth and fifth place, respectively, with a score of 156 PP100 each. At the top of the brand list was Buick, which had the top PP100 score of the group at 139. The industry average was 180 PP100.
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Source: J.D. Power
Comments
Despite it’s aging platform and design (which will be remedied next year), the Equinox is a solid vehicle. Unfortunately, GM never unlocked its potential by keeping it up to date. I guess it’s not enough of a cash cow for the company to keep heavily investing in the model until just before switching to Ultium. .
Isn’t it about their best selling vehicle other than the trucks? Better selling than some of the trucks like Colorado and Canyon (put together) or the Sierra (before Covid).
You’d think they’d care about it.
It’s as if there are two companies. The one company makes all of the products you see today. The other company does nothing but marketing about all of the cars they might produce in the future.
I know what you are saying but alot of people really don’t care how a car looks…just as long as it doesnt cost too much and is reliable…some people like vanilla ice cream and for the right price I do too
Looks like J.D. Power missed the mark on this one…
How does it rate after 6 years and 100,000 miles? Initial quality is covered under warranty.
After 13 years, I still love my 2009 Chevrolet Equinox !
No mention of the GM-CAMI Assembly plant in Ingersoll that still DID produce the majory of Equinox vehicles of those within this time period used for this sampling.
I wonder if J.D. Powers will create a new segment of all electric final destination delivery vehicles such as the ( BrightDrop) Vevo600 and Vevo400 that plant will start building late 2022?
These are great cars, we have several in the family including two Premiers.
Too bad GM is going to ruin one of their top sellers by converting it to EV.
Condom now… the Equinox is GM’s second best selling nameplate in North America, after the Silverado. The current Gen vehicle has been, at worst, in the top four of sales in the segment for its entire run. And that compact CUV segment is the second largest, after full size trucks.
For now, ICE vehicles are what keep the lights on. For the next six or eight years, GM will apply the nameplate to entirely separate EV and ICE models. I’d anticipate a redesign of the ICE model in the 2025 timeframe, transitioning it off Delta 2 (which is ancient) and onto VSS-F. Given GM’s 2035 sunset of ICE production, I expect that redesign will be the terminal ICE version. By 2030, when the next next redesign is due, sales will have tailed off enough there won’t be a business case to actually do that redesign. The 2025 model will soldier on, perhaps with a minor mid-cycle update in the late 2020’s, until the sunset of GM’s ICE production.
The big thing I hope for in that 2025 redesign, is that GM gets off its duff and offers a hybrid model. Zod knows they have all the required bits in their corporate parts bin. Even today, the lack of a hybrid option is a glaring omission, in comparison to nearly all its competitors.