The results of the latest J.D. Power 2022 Initial Quality Study are in, ranking major car brands based on the responses of tens of thousands of new-vehicle purchasers and lessees. Cadillac ranked high on the list this year, showing considerable improvement over its ranking in 2021.
The J.D. Power Initial Quality Study (IQS) is now in its 36th year, with the 2022 study looking at the responses of 84,165 2022 model-year vehicle purchasers and lessees to determine initial vehicle quality. Each purchaser or lessee was given a 223-question survey that examines vehicle quality based on ten specific criteria, including infotainment, features, controls and displays, exterior, driving assistance, interior, powertrain, seats, driving experience, and climate. The survey was fielded earlier this year between February and May.
From the responses collected, J.D. Power was then able to calculate a score for each brand and vehicle. The metric used is problems per 100 vehicles, or PP100, with a lower score indicating higher vehicle quality.
This year, Cadillac scored 163 PP100, landing it in eighth place of the 33 brands studied and ranked. The eighth-place finish is a considerable improvement over Cadillac’s 2021 ranking, at which time the luxury marque was 22nd among 32 brands studied and ranked.
Critically, Cadillac ranked third among premium brands. Genesis was at the top of the premium brand list with a score of 156 PP100, ranking fourth overall, while Lexus was second among premium brands with a score of 157 PP100, ranking sixth overall. At the top of the overall brand ranking list was Buick, which scored 139 PP100, followed by Dodge in second with 143 PP100 and Chevy in third with 147 PP100.
While GM managed to improve overall initial quality scores as compared to 2021, the broader automotive industry declined in quality, with the industry average score coming in at 180 PP100. J.D. Power notes that mass market brands averaged 21 PP100 fewer than premium brands.
Source: J.D. Power